-
February 2023 by Cassandra Davis
The absolute worst service ever. There has not been one single time that we came to pick up an order that we have had to wait at least an hour and sometimes are told to come back.
-
October 2022 by Gustavo Molina
Have been bulk purchasing Hinges for years and have never had a problem. Good service, and they always have the products I need. The most I have waited at Will-call is 10-15 minutes.
-
September 2022 by Daryl Schumann
Cheap hardware that is decent quality. The thing that really drags this company down is their will call. You can often expect to wait for hours. Absolutely horrible,. Here I am, almost 3 hrs waiting for an order, prepare accordingly.
-
June 2021 by Adam Dudek
Zero stars, out of 8 locks purchased 5 were defective within few months, and 2 locks were defective right out of the box. Cal royal DOES NOT warranty any of their products. They requested me to provide copies of their invoices to the vendor, not my receipts. DO NOT EVER BUY Cal Royal products, NEVER. It looks like their customer service is trained NOT TO PROVIDE ANY SUPPORT whatsoever.
-
June 2021 by Jonathan Kim
We're been customer for 7 years, just like to share our experience lately in Cal-royal. This is our 4th time picking up items, I thought my driver is making excuses for taking so long in Cal-royal but, when i come to see for my self he is right! it takes two hours to get my 2 exit device and 1 box of hinge. We don't have any problems like this since 2019, the Will-Call is always unattended. The person in charge don't know to how speak English he cant even explain what happened to my paperwork and what item I shown to him. I would give negative ratings if i could. I will recommend taking Jerald for items and Chester for technical support in will call which he always answer our concern. If you have small orders ask them to ship it for you! is much faster don't waste your time waiting 2-3 hours
-
May 2021 by Hector Garcia
If you're a trucker only way in is through Garfield and also out!
-
February 2021 by Walter Soto
Nice quality
-
December 2020 by Justin Tish
Amazing customer service and and an easy experience. I recommend talking to Jerald he is the best and made my experience with Cal-Royal so easy. I have been a wholesale customer for about 5 years and I would 100% recommended buying from them they are the best!
-
June 2020 by Jose .G Agredano
Good place for door parts
-
April 2020 by Adrienne P
Jerald is the best! We’ve been customers for about 7 years now and, if I’m being frank, wait times would often take longer than I’d have the patience for. We always stay in will call for about an hour, but lately visits have been no longer than 3-5 minutes. We’re really liking the new team under Jerald’s leadership. Keep it up.
-
April 2020 by Dolgormaa Chindug
I’m giving 5 stars because of people in will call specially jerald
-
February 2020 by Ruben H.
Do not give them your business! I submitted an application for this job and I received a call asking if I could go in for an interview tomorrow and I said I couldn't because I was going out of town and they hung up on me. I understand they might be looking to fill a position but what a lack of respect. His name was Ronald by the way and I am assuming he works for HR. F that guy. Sorry that you hate your job f*cking bum.
-
January 2020 by Victor Aviña
A great hardware store.
-
January 2020 by Maanie Soofi
Did not order anything, in the area wanted to say hi.
-
December 2019 by Jimmy Hernandez
Wholesale only. Improving their stock every day with new product.
