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August 2025 by Yilin Bi
Came in Wednesday afternoon. No customer service. The girl who work at check out has no clue what is she doing. Take almost 10mins to finger out and missing one item with no apology. Also she is talking to another girl the whole time. Will be back to return my purchase because we have finger out there is buy 13 you can get other 13 for free which she wasn’t even remind us at all.
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August 2025 by Nikole
Ask about the general manager special. She provides full offsite service. Book with her before all slots fill up. Highly popular. Meggan.
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July 2025 by Antonio Noriega
Not so many offers or options
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March 2025 by Lucyla Jimenez
Worst customer service ever! Staff is extremely rude, it seems they are really unhappy working in there. Such a terrible experience…
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January 2025 by ave llan
No great customer service
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January 2025 by Carmen Villalobos
Friendly and helpful people
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December 2024 by Super Saiyan
Terrible
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December 2024 by Arely Carrillo
Yuni was so nice and helpful!
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October 2024 by Hector Valtierra
I found two perfect birthday gifts. I'm glad I chose Crocs at Citadel Outlets.
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September 2024 by Ramón Castillo
Great customer service 👏
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September 2024 by Tony Del cid
Outstanding customer service.
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June 2024 by Yeon Park
Two ladies morning employees were very rude customers and harrasing, discriminated, unhelpful, and kicking outside of store today. And said if you don't leave will call security. OMG asking prices of products are calling security to kick out customers. Shouldn't work for crocs store. Everyone shouldn't go this poor and rude customer service place.
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May 2024 by Carmela Nava
Super, they have many models and most have a promotion where you pay one and the second at half price.
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May 2024 by Jesus Ibarra
Found exactly what we were looking for as gifts for relatives
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April 2024 by fabian herrera
Fantastic
