Lids, a popular headwear retailer, is praised by customers for its knowledgeable and attentive staff, who are always willing to assist with selecting the right items and provide quick and impressive hat stitching services. The store is described as having a friendly atmosphere, with staff informing customers about ongoing sales and offering help when needed. However, some customers wish the store had a larger selection of non-sports and Marvel-themed hats, as well as more consistent sales. Additionally, the unconventional setup of conducting business on a wooden box in the middle of the store is reported to have a negative impact on the overall shopping experience.
My main Lids location to go to. Staff are knowledgeable and attentive. They answer my questions I have and help me with choosing the items I’m looking for. The hat stitching is quick and looks amazing. Love coming here. 10/10 recommend!
August 2024
Really cool and friendly staff. The two guys there(forgot their names) let everyone know about the sale happening and asked if everyone if they needed help with anything.
September 2023
Some caps had a good price and the staff had a good attitude
