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November 2023 by Rossmery M.
Worst customer service ever. Horrible service, never again coming to this store. The way the woman helping me just really need to realize she is working to help customers and not be getting aggressive with time of voice
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October 2023 by Juan carlos Acosta Jr
Great prices to paint your house ?
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October 2023 by Jose Martinez
I’ve been here many times. And the customer service is horrible.The guy that works here is rude all the time and tries to make your life difficult, instead of helping you out.Wouldn’t recommend
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May 2023 by Sally Hawkridge
It's a clean, well organized, and well stocked. However the main man who works in the front, we nicknamed "El Cascarrabias (Grumpy)." He always looks at you like you are d*** or like you have gotten on his last nerve. He gets the work done competently, so if you don't worry about what he may or may not be thinking and focus on the tasks at hand, he is helpful and you can get what you need.However, today I heard him chewing out a female employee in the back in a way that was excessive, and I don't like that at all. I really want any business I patronize to treat their employees well, whether or not it affects me directly.
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February 2022 by jonh h.
I bought a new house stop by the store to look at some colors,and a lady name Maria help my wife, I. She was very knowledgeable she knew her stuff. She sold us cashmere paint, and all the right tools for the job. Great service! The color was perfect Greek Villa
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September 2021 by K Hern
I ordered paint on Friday online and they never called me to pick up the pain Saturday, they're only open till 2 Saturday and closed Sunday day. So I have to wait till Monday to get my paint.
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July 2021 by Francisco Silvia Magana
Willy and rafa are the best.
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February 2021 by Jasmin G.
I just left right now and the young lady at the register is so rude and has a bad attitude. There were no people or customers in there so I'm not sure why she would be acting the way she is. I noticed other people have complained about her in reviews though so that's why this business doesn't get customers. Maybe get a nice cashier! :) this one is trashy
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October 2020 by Emily P.
went on my day off because i wanted to paint 1 wall in my room and was asking questions to the only lady near the register and she was absolutely no help. Very rude and gave off an attitude as if my friend and i were interrupting her with our questions. Horrible customer service.
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September 2020 by ju yeon lee
Horrible customer service. There were two ladies at the store when I stopped by to pick up my online order. I got two order confirmation email with charges for three paints I paid for, which also matched my bank of america transaction. One of the lady told me her system does not show and that I still have to pay for the third paint. I showed her my email conf. and the bank transaction trying to explain, and also asked her if I will be able to get the money back if later on their system shows the correct updated information that I had paid for one item twice. She was very unfriendly and her attitude handling the situation was very unprofessional, almost threatening as she looked pretty mad the whole time I talked to her. She told me the only way I could take the paint is to pay for it, so I did as I needed all three colors to do the project I was working on. I understand discrepancies could happen but the way she treated the situation was very uncomfortable for the cusyomer, and It was such an unpleasant experience. i wouldn't come back here. I see couple unpleasant review as well, and I suspect it is the same lady I spoke to. VERY RUDE.
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June 2020 by Edgar mancia
Friendly
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June 2020 by Stephanie B.
Worst customer service . Won't be coming back. There was a lady in the front that was awfully rude . Ew. Save yourself some time don't come to this place . Will be investing my money somewhere else .
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May 2020 by Manny A.
I went on 5/23 and 5/25 both days were awful, first of the workers don't know nothing about paint or their products, to them it's just a paycheck, and Second they don't want to work, I called them on the phone because they had their doors closed both days at 10:30am looking to order 3 gals of paint in emerald and 1 gal primer. First they tell you to come back another day because they guy knows more about paint and the second time I showed up the girl told me they didn't have the paint and it only comes in qrts I told her it comes in gal and online it showing you have and other stores said they have it in stock and then she just walked away and closed the door. So I went to Sherwin-Williams on Highland and it was night and day those guys know their work and product and very helpful and the store was actually opened and you can walk in.
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May 2020 by Miguel Padilla
Rude and unprofessional personnel that have no people skills to do telephone orders only. Not helpful at all.
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January 2020 by John Anderson
Always outstanding at color matching and great customer service