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January 2024 by stephanie johnson
The owner is very accommodating and honest. Have dealt with him in the past and they do great work.
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November 2022 by Lakisha Mumford
Wonderful customer service! Thank you.
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July 2020 by Micah P.
Amazing job! Gave me a price almost 1200 less than the next company and the work is nothing short of amazing. Very quick and responsive and provided regular updates as he was fixing my car. My car is in pristine condition now and he even fixed other little scratches I had on the car at no extra cost. Definitely will be back again!
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January 2020 by Gary Diaz
Where do I start. I normally don't do reviews but when a great job is done I have to tell the world, by far the best customer service in the country. Mauricio was always calling me to give me the latest update on my vehicle. Even went out of his way to explain to me the process and any question I had, he would immediately answer it. The team is extremely knowledgeable and the finished product is as good if not better than any other body I've done business with. Also it's been 3 months since i've got my car back and he still checks up tp make sure everythibng is working as it should. A huge thank you to Mauricio and his amazing team!!
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January 2020 by Gary D.
Where do I start. I normally don't do reviews but when a great job is done I have to tell the world, by far the best customer service in the country. Mauricio was always calling me to give me the latest update on my vehicle. Even went out of his way to explain to me the process and any question I had, he would immediately answer it. The team is extremely knowledgeable and the finished product is as good if not better than any other body I've done business with. Also it's been 3 months since i've got my car back and he still checks up tp make sure everythibng is working as it should. A huge thank you to Mauricio and his amazing team!! P.S they also fixed a couple of extra things that they didn't have to, that's why no one comes close to their customer service.
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January 2020 by Sanjay W.
The front end of my 2013 Audi A5 got pulled out from parking over top of a cement parking stopper. When I reversed off of it it pulled out the under carriage part of the front fender a little bit. I reached out to this business and 12 others to see if it could be fixed without replacing the front fender. The sad part is that it's a brand new front bumper and this happened. I got a few estimates and everyone told me I had to replace the whole bumper or it had to be taken off, sanded and repainted. All the estimates ranged from 350-2500. I thought that was ridiculous for something that the average person wouldn't even notice since it's more towards the undercarriage of the car. But because I knew it was there it bothered me and I wanted to get it fixed. I was contacted by Mauricio who gave me an estimate of how much it would be and I was blown away. I could've believe how reasonable he was. When I asked him what the turn around time was he told me about 2.5 hours. I was even more in shock. Other auto body places were telling me that I'd be without my car for 2-4 days. I just couldn't manage the cost of getting a rental especially for what looked like minor repairs to me, I just couldn't fathom it. I took it this morning after they re-opened after the New Year's holiday and got it back a little after noon. He fixed it for $100 dollars. During the whole process he kept in contact with me via text throughout the progression of his work and included pictures as well. The customer service was stellar, 5 stars for sure. When I came to pick up the car Mauricio even took the time to fill a few chips on my fender @ no charge. You have gained a new customer and I will be sure to refer you through word of mouth to everyone I know for their auto body needs. Thanks for being an honest and upright human being and going above and beyond the scope of your duties.
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December 2019 by Efren M.
After going through countless quotes and getting ridiculous prices or getting ignored all together, I finally came across Arlen Collision and the help of Mauricio. He was the only one who was up front about cost and the process and responded in a prompt manner. When you're without a car and are trying to get your method of transportation fixed the best thing anyone can do for you is be honest and upfront. Once I sent over some pictures and got my quotes I knew this was the place to take my car. As I drove it in, Mauricio treated me like family and explained the process. It took about a week and throughout the process I received updates with pictures to show me the progress. It really set me at ease to know that my car was being taken care of. While it was there, I inquired about replacing the headlights and instead of gouging me for new parts, he suggested an alternative and sanded them down and added a clear coat. This saved me hundreds. Mauricio and Arlen Collision have been amazing. While I hope I don't have to come back because of an accident, I know I'll be referring my family and friends there.
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October 2019 by Rudy C.
Mauricio was very accommodating and helpful. We already knew we had a lot of damage on the car that might've seemed impossible to look like new again, but Mauricio & Charlie really put their elbows and feet into the repair. Our fender, hood and door look like new and the turnaround time was exceptionally quick. The price for the repair was really fair, he even took care of a few bumps and bruises around the car for us too. Would definitely recommend Arlen Collision for your repair needs. They're good guys and will take care of you.
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September 2019 by Ashley G.
I've been taking my past 3 cars here for any bodily repairs needed. Mauricio is the best in letting you know the status of your car, giving you the best prices, and making it a smooth process with insurance companies. If you want your car repaired in a timely manner with updates along the way for a good price? Go here. You won't regret it.
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September 2019 by Frankie Baker
He did a great job on my Chrysler 300 very quality work and he was very professional I will be returning back.
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November 2018 by Jaime Sanchez
Nice work very friendly
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September 2018 by Tony M.
Mauricio and his crew deliver the goods! They are craftsmen who embrace that old school value of standing on their word. Did a fantastic job on my car and the job was priced reasonably.
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September 2018 by Luis F.
Gotta say, this place is 100% legit! I asked for a quote based on some pictures. The owner, Mauricio, assured me it would not take long (20 minutes!!) and that it would be a pretty inexpensive to make the repairs on my car. I took his quote, asked for an appointment, and showed up. Gotta say, it looks a lil bit sketchy if you're not accustomed to driving down Alameda in Compton. But his energy is very nice and friendly, he definitely made me feel welcomed. He was very friendly and fast. He even texted me again a couple of days later to make sure everything was still ok with my car. Now THAT'S good customer service! No repair place has EVER done that. Will definitely be going back to him!
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January 2018 by Melanie A.
We just had a repair paint job done on my 2005 Scion TC and my car looks as good as new. The painting was done on my trunk, fender and bumper and they did such a beautiful job, the blue metallic sparkles. We also had my car detailed inside. Mauricio is the best - so kind and professional and the prices are more reasonable than any other place we contacted in Los Angeles. If you need body work done on your car, look no further, call Mauricio at Arlen Collision and you will be in great hands.
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January 2018 by Cari R.
Mauricio is such an exceptional person. He gives me hope in humanity. He has excellent customer service. He did an excellent job fixing my vehicle at a great price. He even fixed/checked some extra broken things free of charge! I can't thank him enough. He's such a grounded person too. I would recommend anyone to come to this shop. Don't think it will be ghetto because it's in Compton. Mauricio is completely qualified to do an excellent job. I am sorry to keep using excellent, but it really was. He truly goes above and beyond. Keep it up Mauricio! PS keeping my vehicle private, due to privacy conserns.