The Bank of America drive-thru ATM location is praised for its friendly, professional, and efficient service. Customers appreciate the clean environment and quick assistance from staff and tellers. Many reviews highlight the exceptional help provided by specific employees, especially one employee who assisted with opening an account and stayed after hours, making the process simple and friendly. This staff member is described as highly professional, helpful, and dedicated, with some reviewers suggesting they should be a branch manager. Customers also mention positive experiences with other staff members who are courteous, attentive, and willing to go above and beyond to assist with banking needs, including cashing checks and account inquiries. Overall, the location consistently offers fast service and a welcoming atmosphere, making customers feel well taken care of and confident in their banking experience. This branch has become a preferred choice for many, thanks to its helpful staff and smooth processes.
Robert Ortega is the BEST EMPLOYEE EVER! No one can touch his professionalism and His great spirit. He teaches us so much about our accounts and volunteers to help with other bank issues. What a Class Act! Thank You Robert!
December 2023
Has 3 ATM's on the drive-thru which is great for is located on a very populated area. Thank you for that!!
January 2023
clean area and fast staff and clerk member, polite and professional. I came to get a check cashed and the lined moved quickly.
