Best Buy is known for its great customer service, with staff members who are experienced and helpful. Customers appreciate the prompt responses and assistance when needed. The store offers a wide selection of items, including popular products like action figures, although some shoppers find the prices to be on the higher side. Open box items are available, but buyers should be cautious and aware of the risks involved. While the store generally maintains good stock availability, some customers have faced issues with the credit bank associated with the store, leading to concerns about fraud. Overall, Best Buy provides a clean and organized shopping environment where customers can efficiently find what they need, especially if they do their research beforehand.