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April 2024 by Diana Ramirez
Dirty, bad quality. Incompetent staff.
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April 2024 by Raul Rosas
This location needs help. I saw ants while i was waiting for my food. The floor needed to be cleaned and the customer service is horrible.
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April 2024 by Manuel Zetino
The toast is given to you with beans, lettuce and rice.
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March 2024 by Gloria Arias
I just went there my order was a double chicken tostada salad and a kids meal they gave the mash potatoes but not the chicken legs now I called and no one answer thats f up and the bad thing is I paid cash and they didn’t gave me a receipt
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March 2024 by Sophia Steward
Most El Pollo Loco have good flavorful chicken & dishes, I've never had problems with the sides.
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February 2024 by Chuche Gutierrez
Worst service ever, we ordered certain chicken items, and they gave you whatever they have, which was nothing cause they ran out of chicken, and the chop guy in the back had an attitude like if you ain't happy go home ? ?
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January 2024 by Isaac R.
Customer service is horrendous. Employees there is just working for a paycheck. Just from the interaction with them anyone can tell they strongly dislike the job and does not want to be there.
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January 2024 by Brianna M.
Cristina is an amazing manager. Got me in and out within 2 mins. She's very friendly and engaging. I will definitely be back! Food was great! And very presentable, Gordon Ramsey would love it. I can tell the energy and communication between workers is great. I will be back today!
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January 2024 by Alejandrina Colon Lorenzo
the service here never lets me down Efrain was so
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January 2024 by Enrique Garcia
Tasty food great
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January 2024 by Estefani Garcia
Amazing service really
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January 2024 by Santoa Rivas
Terrible service, very very cold air, I do not recommend them, my head hurt from being there, we went out to look for another one and the lobby was very dirty, very terrible.
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January 2024 by Melvin Mejia
The most horrible service... I just left there, apart from the fact that it is so dirty, the air is super cold so that people don't eat inside... they are asked to regulate it and they say that the air is direct... horrible. service
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December 2023 by Ytzelcee
I loveee the service!!! My food was so quick and delicious!! Especially with the worker Juan!! They were so sweet and it made my experience better!!!
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October 2023 by Jay Cee
Come here often. Chicken is good. The sides too. The beef quesadilla is delicious. Recommend this place. Great customer service.