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March 2024 by Debora L.
I always come here to buy my dogs food, but this time I had gone to get some information on hamsters and chameleons. I was considering buying one but wanted to get an idea of what kind of maintenance they require. I came across a worker named Edith and she was extremely helpful. She was cleaning the animals cages and you can tell she really cares about them. Edith was very nice and knowledgeable.
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February 2024 by JJ_el_바보
Nice and friendly! :)
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January 2024 by Ally B.
The lady working right now with the glasses is supper fucken rude . She had an attitude and is rushing me during my purchase, she has no type of customer service . Worst experience ever.
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January 2024 by Jessica Pacheco
I love buying food for my dogs here.
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January 2024 by Laura Muñoz
I was able to book same day grooming appointment. Jacquelyn was able to help me with my dog. She did a great job with her! It was my dogs first time getting professionally groomed and my dog was super shy but Jacquelyn was very kind with her and handled the service very well with her. I love her new paws. I shopped around and found a new coat for her and everything that she needed.
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December 2023 by Roby Galvez
Was ok and clean
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December 2023 by Desiree Hubbard
A lot of options for pet accessories. However, we weren't able to see any pets for sale other than reptiles. They had none there.
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November 2023 by America is Dead
This place added $20 onto the cost of a brush and trim for my dog for 30 minutes of extra brushing. What am I even paying for here? I've been taking my dog to the groomers for 4 years now and I've never been charged extra. That's one way to get no tip, I guess.
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October 2023 by Y C.
I dread going to this store. The professionalism of the staff is lower-level. Actually, there is no professionalism. The employees Madison and Richard should not be working in customer service, period. Past employees have probably ended their employment because of these two and the poorly managed store. They don't have the skills or personality to work with the people or the pubic. They think they are the owners, security, and management. They are more interested in harassing customers than helping them. They obviously don't realize that they are running customers away. I now only come to this store if it's absolutely necessary. And even those few times, I have not had a pleasant experience. Any good reviews about this store are from people they know. Past employees have probably ended their employment because of them and the dy
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October 2023 by Addye T.
I experienced harassment from 2 of their employees (Madison and Richard) to a customer because her dog was looking at a Guinea pig. I witnessed the entire episode and only saw the dog on its best behavior, just curiously watching the Guinea pig's. I and two others were being assisted in the fish area by Madison, when this black woman walks over to the Guinea pigs, Madison immediately forgot about assisting us and targets this woman by yelling at her in front of the other customers. Talking to her worse than an animal. Madison proceeds to call the front staff on her walkie-talkie reporting that a woman and her dog was bothering the Guinea pigs. (Which was a lie). When time past and no one showed, she left the customers she was assisting to go and get someone to help her harass the customer, who only stayed in the area because of Madison's awful and Karen behavior. A guy named Richard came and perpetrated to be management. He attempted to throw his power into the customers face by saying he could if he wanted, kick her and her dog out the store. Ridiculous and egotistical behavior. The customer and her dog weee calm and didn't deserve this harassment. I was very embarrassed for her. Her dog was well mannered and was treated worse than a stray on the street. Another customer intervened and told Richard that Madison targeted the customer and her dog when she say them. This situation I witnessed bothered me, because you can clearly see this was personal and not professional. This store is poorly managed. The employees think they are more important than the customers. I think it's time to revisit Petco, there prices are cheaper, also.
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October 2023 by david leal
Plenty of items for pets. Very nice staff. I appreciate the variety of dog treats and snacks.
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October 2023 by Jacky Velazquez
The people inside were nice and welcoming, the only issue was that they completely messed up my dogs hair. The only thing I liked was his face but other than that no. I love my Teacup Maltese hair, I didn’t want it short and I thought that they would try their best to detangle his hair without cutting. The lady said that she’d have to cut it but that she’ll try her best not to cut it all. There was never mention of shaving all his hair off. Anyways my dog is now shaved completely and I was really upset. I didn’t say anything due to the reason that my dogs hair won’t come back, so saying something would just be a waste of my time. I did wish that they would have consulted with me before proceeding to fully shave him. Mind you he only had a few knots, and I had heard many clients and employees be able to detangle knots. My last groomer who now retired would always de tangle my dogs hair . So I’m very disappointed of the results I got from PetSmart. Another point I’d like to make is that my dog has not been eating nor has he been active since yesterday. He has also been shivering all day and has been scared to even go to the restroom or play outside. I believe that they also were laughing at how my dog looked, I’m not completely sure about this but my hunch tells me so and what I saw made me believe so as well.
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October 2023 by Sonia Henderson
Benny is the best groomer hands down.Always sweet and patient with my Roro
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September 2023 by tamiaka patten
Compton petsmart lines stay ridiculously long. However some of the people are very helpful once you get the assistance you need. I had three different associates tonight and they were all nice and informative.
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September 2023 by Breana K.
Beware of grooming . Took my elderly dog to get groomed and got a call within an hour saying they can't groom her she's too "anxious" (she gotten groomed her whole life ) and was never told she was not able to be groomed. After having her home she has been limping severely on one leg and has not moved much since being home. They hurt her and instead of saying that they blamed her and told us to pick her up.