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January 2024 by kings palacios
In that Ross they stop you in case you are a thief and they record you?
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November 2023 by Dennis Enunwa
Good quality wears and moderate prices
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October 2023 by ANA BARRAGAN
Nice!!!
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September 2023 by B. T-Q
I loved the items I bought. This store seems to have a large selection of pretty merchandise.
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September 2023 by Clara Williams
Ross has good service. Good price. Service is good....
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July 2023 by Luiz Lima Jr
in general they don't have a good service, but in this store they never have anyone to open the counter where the glasses and watches are. this is bad!!!
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July 2023 by Mzpaper love
I love this store I love the customer service love the employees they are so sweet in the fitting room is amazing, martika, the cashier is so nice, Jackie the salesfloor lady is amazing,an the manager Jose is so sweet. Thank you Ross keep up great work.
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June 2023 by Mzpaper l.
I like the fact that they had everything I needed, customer service was great cashiers is moving very fast thank you Ross.
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June 2023 by Osvaldo Martinez
They really messed up on putting in the self checkout stations. If you use them you still get stopped before exiting to make sure you paid for every item. No bags are provided until you check in with them before exiting the store. It doesn't make it easier to shop. Don't use the self checkout stations.
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May 2023 by Christie T.
I came to the location to use the Navy Federal ATM and I thought I'd stop in since Ross is typically Open later than most stores. Just to be sure I called and asked if they were open and what time until and it was about 9:45 and the girl on the phone said "we close in 10 minutes" I said "you don't close at 11? " just to be sure. So I recently switched from my purse to a diaper bag because I'm pregnant and I was wearing a dress that kind of gets hiked up as I walk and I was wearing a overcoat that ties and doesn't button so generally my outfit was pretty annoying and I was struggling to like pull my dress down and put my bag strap back on my shoulder as it kept slipping off since it's a big bag. I was holding one pair of shoes, one pair of sandals and trying on sunglasses and then I walked over to the pajama section where I was confronted by an employee who said I was putting things in my bag and I need to step outside. I reassured her. I was not putting anything in my bag and I opened my bag to show her and I told her what my outfit situation was and that I am very pregnant which is why I'm struggling and it would be nice to be offered a cart, instead of be greeted by being accused of stealing immediately..... so she brought me a cart which was nice of her and I told her I had to run and check the rugs really fast because that was the whole reason I came in, i wanted to see what rugs they had. I told her I would've had more time earlier, but I was informed that the store was closing at 10:00, not 11 so I actually was in the parking lot doing a couple things when I realized that they indeed were not closed as I saw people coming and going at about 10:20. Realizing they were still open i called again and they said "11:00" this time and it was a different person who picked up. I just wanted to run in and see if they had anything different from the Rosses by my house just because sometimes one store has different inventory than another location. After this experience, I probably won't be coming back to this Ross just because like most stores these days Customer Service is dead. If you see somebody who looks like they're stealing you're supposed to go up to them and offer them a cart or basket you're not supposed to accuse them right away what you think is going on only to find out you're wrong. But I guess people don't really care about their source of income (the customers) these days. People don't like doing their jobs because it's not their store and they don't own it. I have been to so many stores that try to close the door (refuse me coming in) 10 minutes early, when I'm literally gonna run in and buy some thing and then run back out knowing I have 10 minutes. I have spent $200 in 10 minutes before I'm pretty sure the owner of that store would like to make that $200 really quick, right? It seems like people want to leave work as if their house is on fire or some huge emergency is in progress when in reality the situation is: you work at a store that closes at 10? Well that means doors stay open until 10, which means you as an employee should expect to be off about 15-40 (depending on your position) minutes after that time. No one likes when customers come in last minute but it's your job also to inform them of when you close and urge them to start wrapping it up (walking to the register) when it's about 3-4 minutes until close. It's not like every customer wants to stay for a half hour over just because they came in late. When it is 30 minutes, 45 minutes, and 10 minutes until close, you announce store is closing soon to get people ready for it. The ones that are hovering around the back you inform them that you are closing soon and you ask them if they need anything like a basket or some help with their stuff up to the front. That is how you run a store, when people walk in, you're supposed to greet them and if you see them struggling, you're supposed to offer them a cart or a
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March 2023 by Cassandra Washington
This Ross? there is always an issue with returns in spite of them being one of the most unorganized, messy stores I’ve ever been too! Rocio a manager whom is never at the front until called is always “sorry” clearly this is her statement when something cannot be returned are she has no answer for a simply question. There were several people that went before me with no attached tags however when I got to the front Silvia was Adam-it about double checking even though I had receipts and the people before me did not , even though all tags were attached and the people before me were not but I did not speak Spanish and I asked her why I had to wait for 30 min or why she was the only person at register, that was a problem.There is so much disrespect in this store especially If there is a conversation to be had. There needs to be retraining of employees as well as common sense answers and not assumptions as too many are rude, none communicative and semi racist.
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February 2023 by Evelyn C.
Cheap clothes with good material,lots of shirts,jackets,hoodies,shoes for both men and women. Store is messy inside but good customer service. Very cool selection of decoration.
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January 2023 by BLESSING INDONESIA
Always the favorite place to buy clothing related items. Handbags. Shoes. Very good selections and well priced also
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January 2023 by Sia Felavai
Customer service very poor. Take too much time at the self checkout that's supposed to be faster than the regular line. People look very unpleasant. No holiday cheers or smiles from that Ross in Compton.
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November 2022 by Gabby Vazquez (Mapachtl5657)
The stars are for the staff. They are always friendly but professional. Not the best Ross for items but still has some gems especially for the pets.
