Shoe Palace is a trusted athletic footwear and apparel retail chain known for amazing service. The staff is consistently friendly, helpful, and welcoming, often going above and beyond. Employees are patient and attentive, helping customers find the perfect items, calling other stores to locate sizes, and providing referrals. The store is described as a clean place to shop with family, offering fair prices and a great selection from Jordans to Nike and Adidas. It has lots of parking and security on site. This high level of customer service makes the experience easy and enjoyable, keeping customers coming back.
Okay but do yall ever answer the darn telephone 🤦🏾♀️ I've been calling all damn day. I guess I have to waste my time pulling up just to see if you have the shoes we been looking for smfh....
April 2024
Great spot kim helped me get and hold the shoes i needed she was also great assisting me on the can thank her enough other location never answer the phones or even helped getting me tbe shoes any where near by shoe palace step up the west covina location because this place got it on lock down
December 2023
Kyla is so sweet she has great customer service she’s very welcoming. she went to search for my shoes they didn’t have the size I needed but she called and referred me to a store who did.
