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December 2023 by Leslie Garcia
Absolutely terrible experience with ups it’s been over a week that I was supposed to receive my package for some reason it’s “sitting in the counter” of the facility I went to the facility spent over an hour there for the lady in the front just to tell me she couldn’t find my package she said it’s there but can’t find it now tell me how does that make sense!!! If I could leave no stars I would ups deserves 0 stars
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October 2023 by Miguel Ortega
It's one of the biggest warehouses I've been to yet. The people that work there are outstanding, energetic, friendly, and hard-working people. I know cause that's where I punch in on the clock everyday to get my paper..Lol Love my job at UPS Compton Site...
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October 2023 by The truth In ur face
Bald lazy fat worker horrible experience today seen my package was to big and didn’t wanna take my door probably because he couldn’t get he’s short arms around it when I always drop off packages there and never had a complaint on my packing from customers or ups that’s why I’m paying for the shipping and this lazy worker needs to retire or go drive a ups truck and work for reals bad experience today just because this guy the fat bald short orange ?
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August 2023 by live love laugh
This has to be the worst location EVER. They sent a very important letter package back to the sender TWICE!!!!! They are horrible avoid at allCost.
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July 2023 by Julian O.
They treat you like sh** and take FOREVER to literally just scan and weigh my package it's actually funny to see how incompetent the cashier employees are
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July 2023 by Pedro Henrique Paiva
If you folks need any help on UPS Costumer Centre, just get to this one and ask for ERICK. He was fabulous and made all the arrangements to help me get my package before I leave the country. He was helpful and guarantee that the gift I was leaving came with me. We combine efforts and from his side, he made everything work fine. UPS should recognize his commitment and client support. Once again, thanks ERICK.
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June 2023 by Mark T.
Love this place - in and out in less than 10 min. Not sure why people are giving this place a bad rap.. great costumer service. Great job
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May 2023 by Mikaela Funn
Stacy was so incredibly helpful in assisting with the re-delivery of my package. She saved me from an hour + drive and was immensely kind and understanding
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April 2023 by marilyn hunter
I left off the word the on an address and corrected it immediately. I continued to call for a week and the address was neither corrected nor was the package delivered. I was told lie after lie but still no package delivered or package returned. UPS wants to stay in business and does not want to be replaced by the UPS store. I understand why the UPS store is gaining. There have been times that UPS have been great but this is the time that I understand why the competition is so great because the customer service in UPS is so bad. Give me my package back or deliver it.
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April 2023 by Tony Chosen
This facility is a disaster! None of the security personnel can answer your questions. None of the supervisors can emphasize nor are they concerned about addressing a customer's issues. This is an extremely toxic environment and is a shame to the legacy of UPS.
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April 2023 by Werner
I hate ups, lazy drivers always 'sorry we missed you' labels.. they dint bother to touch a call box and press the apartment to open Gate.
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March 2023 by Jasmin Ventura
Hours says it closes at 7 pm and I get here before. Still closed. I drove far. I specifically told the rep I don’t want to her there and the Center not be open.
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March 2023 by Drama Rose
Sheryl from Overgoods/Preload cares about your lost packages. If she gets them, she'll go out of her way to repair/repack and find the owner.
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February 2023 by yusuf hamid
Horrible customer service for a delivery service. Package is lost. They keep apologizing but no solution. they can not knock your door to deliver your package I don’t understand. Now I need to hunt his package. I wish I used USPS or FEDEX better UPS. It is SAD
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February 2023 by Sly Green
The staff here was amazing and helpful. After what appeared to be the drivers inability to deliver a 55lb package on a fouth floor, or even ring a doorbell, I had to drive out here and pick up the package 8 hours later.The customer service I contacted prior to this location told me my package would be available between 2-4pm. This operator semed to be foreign and did not know trucks are back at 6pm and they open for will call between 7-8pm. Thank yall for helping me get my package without too much hassle!
