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February 2024 by Daniel Regan
Called dispatch said that car was at my work and they need to just stop in the office and say hi. “Less than 30 seconds”. Work knew they were coming. Speed limit signs all over the yard. “5 mph”. He stormed out of the parking lot. Going double if not faster. Dropped car at house. Didn’t ring the doorbell. Dad came out to the car unlocked and key sitting on center console in plan site. Frustrated cause it had such good reviews. Know it’s understandable why it was so reasonable. Concord to Brent.
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February 2024 by Wonder Boy
Guy was a major help, eta was to the minute. Highly recommended.
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February 2024 by Tyler Guffie
Quick service, got assistance from a helpful driver named Guy.
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February 2024 by Deneen Simon
Guy was my tow truck driver who showed up quickly. Extremely professional with excellent service. Made a very stressful situation better very quickly. I highly recommend 10-4 Tow and I hope you’re lucky enough to get Guy as your hero like he was for me. Thank you Guy and 10-4 Tow!
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February 2024 by Torrie Sweet
Ben did a great job and everything went smoothly!!!!
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February 2024 by S Perejil
They were not honest about how long of a wait it would be. We were told 30 to 40 minutes and it was over 2.5 hours. We were told that the driver was near by but later were told he was still finishing another job. I get traffic can get busy but that is a big difference. If it's rush hour they should let people know it could be a lot longer than their quote. We couldn't cancel and go elsewhere because of a big cancelation fee. Would never use them again.The driver was really great. It was not his fault that times were promised that were not possible.The owner had the balls to call us and ask for a positive review! While we were still 2.5+ hours waiting.UNBELIEVABLE!
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January 2024 by Guti
Great service great communication and very quick to arrive for a pretty great price
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January 2024 by Holly McCurry
Great service this is the 3rd time I've used them. Always show up when they say, great customer interactions and all alone a great mom and pop business feel! Highly recommended
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January 2024 by Deldreque Tucker
The driver came in 20 min for help highly recommended
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January 2024 by Daddy King
Great job form ben
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January 2024 by Ted Peterson
Guy was excellent help with quick and efficient service. He knew exactly what was going on and how to fix it. Thank you Guy!
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January 2024 by Dustin Reed
My carpet cleaning van broke down in the morning with a big day ahead. I reached out to 10-4 Tow in Concord To get the van taken back to the shop. Guy from 10-4 Tow came within 30 minutes was very polite and knowledgeable with 17 years of tow truck driving experience. The price was reasonable and I will be keeping them in my contacts in case I have a breakdown in the future.
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December 2023 by Chris Hollman
Worst Service ever. Our driver sat on the side of the road for 6 hours!! We have a very small box truck. When they arrived they said they truck was too large and they needed to call in a wrecker. I would never recommend this company to my worst enemy.
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December 2023 by Chris H.
Worst Service ever. Our driver sat on the side of the road for 6 hours!! We have a very small box truck. When they arrived they said they truck was too large and they needed to call in a wrecker. I would never recommend this company to my worst enemy.
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November 2023 by Juan Galan
Nothing but the best thx you guys