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March 2024 by Nathan W
This place has more than half of its showers broken for over a year with no plans for repair.Sauna and steam room are filthy and disgusting.The WORST OF ALL the management doesn't care what's so ever to do anything about it.STAY AWAY FROM THIS ONE!!!
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February 2024 by WorldviaBelal
Excellent facility all branches although this one stands out
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February 2024 by zsuzuki
I like the classes, but the AC is broken in the GroupX room and I heard that this has happened for years and takes a year to repair only to break down again. The room gets way hotter than the Walnut Creek gym, which is my preferred location. I just happen to really like a couple of the Concord instructors on Mondays.
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February 2024 by Justin Ferrara
I really like this gym because it has lots of parking and plenty of equipment. I've rarely had to wait to use something and the staff is really friendly.
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February 2024 by Rikki Fordahl
Wish the hours were extended later than 9 or 10pm. Some of us don't want to go to other locations that offer 24hr because they are too far.This location needs major work on maintenance of machines. Broken equipment literally sits there with out of order signs on them for weeks if not longer. Some of the weight machines are so old and outdated. Like they got them from someone's garage sale/home gym. I used to belong to the Brentwood one before I moved and what a difference, they had all newer, nice equipment and on top of maintenance there. This club needs to get it together.
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January 2024 by conrad nebriaga
It's a good place to workout during off peak. Parking is a little challenging due to peak hours and while other businesses are open
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December 2023 by Jason Johnson
Basic gym, but gets pretty busy most hours hard to get on one of the three squat racks. A lot of the elliptical machines don't work well and some have some white stuff spilled on them. The free weight dumbbells are never in order just randomly put back. Homeless people use the changeroom, saw one today with their cart and dog in the gym. A lot of the staff are great, but overall I can't reccomend the gym I'd say pass and find somewhere better if you can. If it's the only close option then sure.
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November 2023 by Juan Fuentes
Good spot to work out a good mixture of equipment. The spa has some good pressure and very relaxing temperature and the sauna and steam good to relax after quick work iut
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October 2023 by Michael G.
I’ve been coming here, off and on, since 2006; I’ve seen the kids club close, the entrance with the inside of the mall close, the turf installed, the pool area close for extended periods of time; seen sooo many perks, benefits, & features go away, but NOTHING can be worse than them now closing at 8PM/9PM/10PM, and not open “24 Hours” anymore, UNACCEPTABLE!!! And I see they have a crime problem in the locker rooms now too!?! Just WOW!!!
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August 2023 by Wendy Glass
I’m giving a three star to be fair because I haven’t actually been here yet, but want too. I’m very nervous after these reviews, not honoring passes, not clean. I want to swim, which having a clean pool is important and if the club isn’t clean on the workout floor I’m very worried. Should I even bother?
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August 2023 by Chief Tamahawk
I got a 3-day pass on Yelp for the promotion code I wasted my time driving all the way over there and then when I got there they said they weren't accepting the promotion bad customer service.
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July 2023 by Cameron J.
Gym has horrible management . Steve the manager is rude and disrespectful. Sauna smells like a swamp . Toilets flooded and always has plumbing issues . Bathrooms are never clean. Nobody is friendly working at this location . Don't even bother going to this location.
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July 2023 by Ezra Orchard
Shocked. I am unfamiliar with gyms, but decided to give it a go. I went to the 24 Hour Fitness website because they seemed like a reasonable option (and likely a step up from Planet Fitness) and got a free 3 day guest pass to check it out in the hopes of joining. I was told at the Sun Valley Mall 24 Hour Fitness door that they aren't honoring their own 3 day guest passes, but that they'd let me use the gym once. I don't understand meat heads and now I will never step foot in a 24 Hour Fitness. I was ready to plunk down $350 for a year...wow! Now I wouldn't join if it were free.
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July 2023 by Jim O'Brien
Friday night a guy is working out in dress slacks, dress shirt, and loafers. Saturday, a lady comes in wearing a sundress and flip flops, working out with her DG purse strapped across her chest. Another lady has a huge backpack that she's carrying around with her all over the gym floor. Where in the F is the staff to enforce some basic gym standards. People are idiots, but that's what the staff is for, to enforce the rules. C'mon people!
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July 2023 by Chief T.
I signed up for a 3-day pass for a membership I wasted my time driving all the way over there and then when I showed him the promotion code inside they would not accept it and denied me