-
January 2024 by Edge
Nice and clean.
-
October 2023 by Lauren Welty
Second time renting a locker here. Check in was so easy with the manager. Took <20 mins touring the locker, paying, and signing the paperwork. Very easy and streamlined process. Locker looks clean. I like the cement and metal style to avoid animals and mold.
-
September 2023 by Silva Rowton
Outstanding professional !with great personality and understanding of each individual situation!Thank you LATAVIA for you prompt help making my transition very smooth and “painless “.
-
September 2023 by Sean Poynter
On 9/11 9am Concord Office was fantastic Lataeva she helped us hold onto a storage for two days then went back to purchase the contract she was so helpful!
-
April 2023 by H Field
The customer service is fantastic. Please of trolleys available to help with the moving. And the facility is very CLEAN.
-
March 2023 by Josef Billiet
Best place to store your goods. The staff is always very nice and helpful. The hours are perfect and the price is actually reasonable. They take security seriously and the process to get going is very easy. I would highly recommend this place over neighboring locations for storage.
-
March 2023 by Jerry Hart
Jackie has been nothing less than unmatched when it comes to customer service. I have always felt like I was interrupting the manager when I needed answers to questions only a manager would know.She never gives you the stupid chills that I've had elsewhere, and goes the extra mile, for example, how to navigate through the website payment center and doesn't tailgate me if I'm late paying for the month. She knows I pay; I just pay a little late and understand that late fees apply. I have never worked with a storage company that knows how much value that is to me. Seriously, stop harassing me. Like I need to be reminded every friggen day that I'm late!!!I had little time one afternoon and had to have a second room rented in less than 10 minutes. She dropped everything to accommodate me and had me signed, sealed and room delivered in record time. She ain't playin and takes my schedule seriously.Thank you A-1!!! Big ups to Jackie for the cleanest, easy in out access with state-of-the-art storage units and high-class service that you won't find anywhere else is CoCo County. Period.
-
March 2023 by Joshua Harvest
It was a very nice experience. Space is affordable and Jackie was very helpful and able to answer any questions as she showed us around and filled out the paperwork.
-
February 2023 by Melissa Lew
They were awesome. Quick and easy. Treat their customers very good.
-
December 2022 by Todd Garrett
VERY good experience with Ashley at the call center and Jackie at the A-1 Storage Facility in Concord, CA. Both my wife and I were extremely impressed how efficient it was to make arrangements for car storage.THANK YOU!
-
December 2022 by Veer Sac
Rented a unit at this place for my mom and had a great experience. Very Kind and very Professional store manager helped us securing the rental, I think her name is Jackie and she mentioned she is new to the company. After our conversation during the rental process I can tell that she has a lot of expertise in this field. We went to few more places before we went to A-1 storage and decided to rent with them due to great customer service and very clean and well kept facility. Definitely recommended and Thank you for your help Jackie.
-
December 2022 by Gregg Atwood
I couldn’t be happier. I had a sudden and unexpected change in the timeline on my move-in plans and the manager there, Jackie, was absolutely at the top of her game, and I’m a difficult guy to please. The facilities are clean and well run. No surprises. Jackie manages to anticipate one’s every need—something that should’ve taken anywhere else half a day she did it an hour, if she isn’t running one of your regions in a year you’d be out of your minds. 10 years ago, I would have hired her out from under you in a New York minute. make sure that you follow through with what you promised to deliver. If I didn’t think so, I wouldn’t have done so.
-
December 2022 by Valeria Huaco
Jackie was super helpful and got us set up right away! She walked us through everything and made sure everything was up to standards and all the codes worked before giving us the unit which was very nice.Space is nicely sized, clean and well-kept.
-
December 2022 by Val Huaco
Jackie was super helpful and got us set up right away! She walked us through everything and made sure everything was up to standards and all the codes worked before giving us the unit which was very nice.Space is nicely sized, clean and well-kept.
-
December 2022 by Kirt T
Very excellent service. Very convenient hours. Very clean facility. Excellent selection of storage solutions. Highly recommended from a friend to me, and now from me to you.WoW, how long ago was that?Time to update this review as A-1 Self Storage has maintained their excellent qualities I mentioned last time I moved.Let's face it, Bottom Line: : : Moving Sucks: : :I'm very appreciative of A-1 Self Storage, Concord, conveniently located at the corner of Kirker Pass and your next domicile.Don't forget to add the Strong Silent Type during the Moving Party.
