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December 2023 by Caren B
A guy from this shop ordered a very hard-to-find perfectly working seat belt assembly from me on **** for an older Benz to be used on their customer's car. Evidently feeling guilty that they've broken and damaged this seat belt (in two different ways) and instead of opening a return request through **** and making it official, they emailed me directly asking if I could accept a return saying that the seat belt supposedly \
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November 2023 by Mike S.
I'm going out on a limb and doing something i've never done before: Giving a rave review about a service b e f o r e they've fixed a problem. Because Charlie and Brandon at Advanced Auto Services immediately impressed us with their candor and honesty. Charlie has himself owned two Miatas so I believe they'll be able to solve the malady in my gal's pristine '01 Miata before long.We'll be back soon with a follow up. But for now, a tentative two thumbs up and a 10.
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October 2023 by Phillip C.
Charlie was a great help! He looked into all the problems I brought up and he was knowledgable and helpful throughout. As I was leaving I saw him speaking with other customers who were in line. He was just as friendly and worked the room to make them feel welcome. I found my go to mechanic now.
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September 2023 by Sepi T.
Charlie for sure gave me a good pricing for a starter and had it done within a day, definitely coming back!!
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May 2023 by Rubi B.
Charlie is the absolute best you can always count on him and his team to get you right. If you're looking for great honest repair on your car then this is the spot for you! We always come here for all our car repairs for the past 5 years.
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April 2023 by Russell E.
Charlie and his team fixed an electrical problem with my 23 year old Jeep Cherokee that other garages and the dealerships wouldn't touch. My Cherokee is in great shape, despite its age, but developed an issue with its fuse box. That part was discontinued 7 years ago. Other garages and two dealerships would just say "we can't get the part" and stop. No suggestions. The implication being throw your car out, it's outdated. (Yes, pick-a-part places had already been tried.) Charlie said he and his guys fix such issues often and to bring the car in. He basically fixed the part rather than replacing it. I know that's not text-book, but there is no text-book solution here. Very happy my Cherokee is in perfect working order again. Highly recommend for electrical.
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December 2022 by Christine P.
These guys deserve 10 stars. My regular garage sent me to a bodyshop to repair my accidented car that had severe damage and that I couldn't safely drive anymore. They said they need to remove the front bumper in order to fix what needed to be fixed. These guys at Advanced auto services were able to fix the essential without removing the front bumper and they worked hard to find me cheap pieces so I can drive my car safely without paying several thousands $. All of it done in less than 2 days! I came back with my husband's car another day and they fixed the issue quickly and for very cheap. Highly recommand.
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October 2022 by Tumurkhuyag B.
The worst customer service ever. I called him (Owner Charlie) very politely to ask how much will be my service and he shouted at me for no reason and told me he cant tell how much it will on the phone, he needs to see the car and said f*** you to me and hung up his phone. Who does that to its customer?! Very2 rude service.
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March 2022 by Serdar K.
I rarely write reviews but Charlie definitely deserves one. Most importantly he's honest, but also very knowledgeable, available and efficient. Definitely recommend him to friends.
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March 2022 by Andy Ip
Charlie is very nice, he explained patiently to me about the issue and how's he going to fix it. He is honest and price is reasonable. Highly recommended!
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January 2022 by Joel H.
I'm a transplant from San Francisco where I had an amazing mechanic for many years. Took me a few years to find my new mechanic and boy are they awesome. I was referred by a friend and the rest is history. I have brought him my 2 cars and have 100 percent confidence that he is being ethical and responsible. To Charlie and his crew....THANK YOU!
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December 2021 by Jerry Y.
They charged me $1,200 for replacing spark plugs and coils. After a few weeks of driving my car engine light came on with misfire cylinder 1,3, and 5. I checked Tempe spark plugs and they never replaced it. Shady repair service.
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November 2021 by Nancy VanMeter
The most trusted human being we know. Only good kharma emits from this establishment. Great mechanics for fair pricing.
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October 2021 by Terri L.
Charlie is great! We go here for any emergency needs and routine maintenance for our cars. He's reliable and a nice guy!
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September 2021 by Maceart BeefKing
Charlie is on point and honest.