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November 2023 by Robin Borelli
Thank you Audi Concord! I had a lease ending and needed to move into a new car. Tim Nichols was fantastic in helping me understand my options (new lease, buy out the car, buy a new car) so I could make an educated decision. I had the old lease wrapped up and was in a new car in under 48 hours. The process was seamless and highly personalized. Eleni was informative and supportive throughout the financing process. I loved being able to sign papers digitally from home. At the dealership I picked up the car and was introduced the service center and given a tour of my car's features. Thank you!
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November 2023 by Jennifer Macdaniel
This may be the best Audi sales experience we have ever had while leasing our 6th Audi. Audi Concord did not disappoint. Our sales person- Susan was thoughtful, professional and knowledgeable. Will definitely tell our friends and family about this dealership.Thank you!
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November 2023 by Steve Chen
Amazing dealer. Honest, transparent and great to work with! This dealer does not try to sneak in bogus extra charges like some of the other Audi dealers I've spoken to in the past. I worked with Susan Tran, who is exceptional! Susan, was very transparent in terms of pricing and what to expect when I first to spoke with her. She took the time to really understand our needs for a vehicle and was very upfront regarding the different options. We ended up purchasing a vehicle from her the next day, and I would highly recommend her to others without hesitation!
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November 2023 by Sonia C.
I wanted to share our family's fantastic seamless experience with Audi Concord this past weekend and to also give a heartfelt thank you shout-out to Susan Tran for her phenomenal level of customer care, support, expertise and radiant personality!
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October 2023 by Jon Stern
Daniel and Eddie were phenomenal. They provided extraordinary service when I leased my new S4. This is my 3rd car I’ve leased from Audi Concord, they are the best!
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October 2023 by Avie Abiad
Adrian will always go out of his way to male sure his clients are satisfied. ?We only go to this dealership because of Eddie Martz! ?We just bought our 15th car from this dealership. The best Audi Dealership! ???
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October 2023 by Vikki Phan
Let me start off by saying out of all the dealerships I’ve been to in the last month this one has been the best by far. I was helped by Brent, who was super friendly and professional. He was super prepared for our appointment, and had all of the history and details of the vehicle I was looking at printed and ready. He was able to answer every question I had about the car and was very knowledgeable unlike some other sales associates I met with. He was communicative, transparent and made the purchase very easy. I felt confident and safe about my purchase. The car was beautiful and in pristine condition and he made sure to walk through all the vehicle functions with me before I left. All the paperwork and stuff was prepared for me and I just had to do an electronic signing, so I didn’t have to sit in the dealership all day waiting around. I also want to give a special shoutout to Eddie Ortega. He wasn’t even our sales associate but he made sure to stop and talk to us and was awesome and made us feel so at home. I definitely recommend doing business with them.
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October 2023 by Bo Fu
Had a wonderful purchasing experience with Daniel Williams on my Audi Q7. I lived in South Bay which is about 1hr 20min from Concord. And I was a bit hesitated at the beginning on approaching Audi Concord because of the distance. Daniel really demonstrated his professionalism and his dedication to every customer. We discussed a few times over the phone, and he was very honest and transparent with me. I can see that he was working for me to get me the best deal. At the end, I know he is the dealer I’d like work with. And I only made one trip to Concord and drove my new Q7 back on the same day. Definitely recommend him to anyone who would like an easy and transparent car buying experience.
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September 2023 by Robert M.
The Audi Q3 is amazing but the dealership indicated that we could buy form out of state and have it shipped so we didn't have to pay California taxes and licence fees. When we fell in love with the car and made the deal they said the only way we could by the car is if we licenced it in California. I wish I would of never moved forward. This cost my wife and myself over $1,100 and we still don't have a title.
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September 2023 by Naseer Uddin
Hard pass on buying anything at this dealership. From previous reviews seems like this is a pattern. Ask quotes from other dealership to only match what other Audi dealerships in the area are offering. I was dealing with Dillon Shivers and he told me to send over a quote and that he was confident he would be able to beat the price because the owner wants to be "competitive". I sent over the quote and they said they would be able to match it, I referenced the email in where he said he was confident he would be able to beat it. This dealerships a joke they just want to see what other dealers in the area are offering but never actually "beating" the offer. Stay away from this dealership.
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September 2023 by Amy Hartley
Mike Forney has been my service rep for 3 years. He is extremely helpful, attentive, and has always given clear information as to any issues with my car. He is the main reason I have been a loyal Audi Concord customer since 2020. When it was time to purchase my next Audi, he connected me with Adrian De Jesus in sales and he was great to work with as well! He helped us find the exact car I was looking for very quickly. The sales process was a breeze.
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September 2023 by Erik R.
2 Audis later and Audi will not stand behind their word/Contract. Purchased Audi care service plan. Shortly after traded the Audi in. It has been two months now and Audi will not reimburse the remaining balance as the contract states and Alex who I've called several times has said I would receive a check but still haven't received it.
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September 2023 by Amir Rassouli
Great experience buying or first Audi at concord Audi. My wife wanted a specific orange q3. They custom ordered and worked with is to get us into a great lease program. Royal treatment by Adrian our sales consultant and can't Thank Eddy the GM enough for taking time out of his hectic day to help us and provide us personal guidance. We are definarely taking our other friends and family to concord Audi!Thank you guys happy wide happy life. Lol
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August 2023 by Joanne Rendell
Excellent service! Damon was my Service Tech. He was quick, efficient and kind. He explained all I needed to know. He and the mechanic working on my car kept me in the loop and the mechanic sent me a video explaining in detail what was done and what needed to be addressed. Turn around time was what was promised and pick up was easy. They even washed my car!I have been an Audi owner for the last 7 years and I have never been disappointed in their service!
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August 2023 by Monica Hahn
I had a great experience with the service department. I decided to drop my car off without an appointment, knowing it would take a couple of days for them to get to it. Mike was very professional & pleasant. I was able to communicate with him via text to get updates. It did take a full week to complete the work. It would be nice to get daily progress updates (also via text - this could be optional). That & a faster completion would make it 5 stars; I suspect that's hard to accomplish in today's staffing environment. I definitely recommend this dealership & will use them in the future.
