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January 2024 by Bradley Alexander
They did an ok job! I only had my car washed there due the birds having a poop frenzy on my car! After it was washed there still was residue of poop smeared on the roof and the little smudge of dirt on the interior door trim from the employee(s) exiting in and out of the vehicle. I only had the basic car wash with tire dressing but I believe those tiny details can make a difference in customer experience.
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November 2023 by Kunle Adeniran
Definitely not worth the price I paid. The carpets were still dirty after the wash, the chairs were not vacummed properly and I had to clean up the inside of the car again when i got home.
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October 2023 by Alex L.
Had to upgrade to vip after seeing the quality clean my car deserves The team knows what there doing !
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October 2023 by K Turner
They do a good job, and the monthly plan is a really good deal if you wash your car more than once a month.
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October 2023 by James R.
I came here to get my work truck cleaned and they did an amazing job. I went with the interior package that cost $180. It took them about 2 1/2 hours (this thing was dirty!) and the truck came back 1000% better. They cleaned the entire interior, found stuff I didn't even know was under some of the seats and the seats were all cleaned nicely. The exterior was definitely could have been better, but I didn't go crazy on that and get a better package (I most likely will next time). They called me when it was ready and this was a solid experience overall.
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October 2023 by Charu G.
Kept my keys and then I had to go all the way back to pick up. No apologies for holding off on the keys or inconvenience caused by them.
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October 2023 by Faruq A.
One of the worst car wash, the person who is in the back for charging people is a very rude and never pays attention who is first and who is next.
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September 2023 by Kayla W.
I was going here pretty consistently and always had okay service. I don't expect perfection and they usually did a good enough job. Until today... it looks like they didn't even try. I'm kicking myself for not looking in the back seat before I left.
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September 2023 by Mark C.
Horrible customer service and no follow up on claims when this company damages your car. Do not use this company. My reviews and posts are positive.. this is my first 1 star review. Autopia and "Jose" left me no choice but to inform others of the risks involved with this place. I have used this place for several years performing an ultimate car wash on my vehicles. On Memorial Day weekend I decided to request a wax job for the first time ever which appeared to go well until I picked up the truck. Autopia Car Wash in Concord damaged my truck during a wax job. The damage was to a plastic cover on the step side. I called this damage out and the person in charge "Jose" acknowledged that they must have stepped on the cover causing the damage. I filled out the claim form and was told I would be called in 24 hours. No phone call ever came, I called for follow up multiple times and they do not answer the phone as published on their website. I did my own search on the replacement part and it's $40. To sum up.. instead of just working with me to pay for a $40 part they choose to ignore. I am no longer a customer of this place.
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September 2023 by Greg A.
I have been a loyal member of Autopia Car Wash for the past 5 years, and recently, I had the pleasure of trying out their new facility along highway 24. Let me just say, I was thoroughly impressed!From the moment I arrived, Jesus, the friendly front guy, greeted me with a warm smile and took great care of my car. His attention to detail was impeccable, and it truly showed in the final result. My car came out looking brand new and spotless!The convenience and efficiency of Autopia's new location are remarkable. I was in and out in no time, and the entire process was hassle-free. With their quick service, I can now confidently say that Autopia will be my go-to car wash from now on.The facility itself is top-notch, with modern amenities and a clean, inviting atmosphere. It's evident that Autopia has invested in upgrading their services to provide an exceptional experience for their customers.I cannot praise Autopia enough for the outstanding job they did on my car. The combination of their excellent staff, convenient location, and quick service make them stand out among other car washes in the area. I highly recommend giving Autopia a try - you won't be disappointed!Thank you, Autopia, for consistently delivering exceptional service and making my car shine like new. Keep up the great work!
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September 2023 by Daphne McGee
Came here with my boyfriend to get a basic wash and vacuum. When they said the car was ready, I noticed that there was still bug residue on the front bumper and the plastic cover on one of the side mirrors was completely off. We told them about it and they went to find it in the washer. They then tried to snap it back on but it didn’t go on completely. We filled out an incident report and they said someone would call. When we left, we barely got a quarter of a mile before the engine started overheating. The car was fine before we went here. We went back to fill out another incident report and they barely let us do that, saying that they wouldn’t be responsible, even if a mechanic says their wash damaged it. Their lack of concern for the quality of their work is super concerning and I wouldn’t advise anyone go here.
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August 2023 by Macroco
This place got VERY lazy.. used to be good about 2 years ago now the windows are left filthy and they goop globs of grease on your trim. The oils get on absolutely everything and spray all over your car when driving. Went back to get everything redone and might as well have gone to an automatic car wash.
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June 2023 by T. Allen G.
The quality of work is extremely awful. I had to ask three times for them to clean it properly on the inside. I paid an extra 49.95 to have it cleaned on the inside. Instead of vacuuming the mess you see in that picture they blew it. garbage left behind. I was charged for Extra for being oversized but yet the top area was not washed properly. Not coming back here again.
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June 2023 by Katheen
Service was great. My car was cleaned great. Overall very satisfied and will come back
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May 2023 by Terrie Gaines
The outside of my car was clean enough but they hardly touched the inside. I have a dog and she goes with me, always of course her fur is all over my car. I would understand if there was some left but they didn't even vacuum but very little of it. They didn't even clean any of my back windows there is still a nose print on one. They used to put in more effort then this. Not to sure I'm going back.