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August 2024 by Adam K.
I've had ALOT of experience working with Autos international and finally decided to review them.! John the owner worked with me to do many things to my 1966 Chevy Nova including a complete engine rebuild. This wasn't your regular rebuild either. It was a long project and involved MANY decisions, ordering of special custom performance parts, waiting for parts and having some patients (I was so excited during all of this and I learned a lot) John and his lead techs were definitely having fun with this project and that got me really excited.! It started a Love for classic cars for me and as funny as it sounds changed my life and perception.! I could go on and on but the bottom line is in the end I felt like I had something really special that these Master mechanics put their heart and soul into. A new passion was sparked in me. It was thrilling and exciting and the anticipation was part of the fun.! John would tell me during this project which by the way involved more than just the engine.. a lot more actually. That his goal was "A permanent tattooed smile across my face" :-) haha which ended up becoming true! He was kind, patient and professional answering my questions and dealing with my slight anxiety lol and made me feel at ease knowing I would LOVE the finished product. He took A TON of time with me explaining things and helping make my Nova what I always wanted. Now I realize some people are not doing this kind of project and maybe have a small project or are in a rush and quite possibly think the fastest and cheapest deal is the best.. I can tell you that is not always reality. Large project or not. You get what you pay for and with John and his techs they deliver the highest quality work at very fair prices. If you want cheap and fast with questionable quality or just don't care I would go for another shop. It's like asking for a hot dog at a nice steak house. Autos international is the high quality steak house For when you want something high quality. They're not Jiffy Lube or a Mickey Mouse shop. The real deal here. If you want to know that you're going to get an A+ Job on things that matter with real permanent repairs that you can count on then John and his guys are your guys.! They are genuine and honest and tell it how it is. Even the office staff especially Diane knows almost everything going on and if she doesn't she will get the answer for you.! Diane is very sweet but will be very straight forward with you which I actually appreciate.! I just want to give a big THANK YOU to these guys I will have my Nova hopefully until I'm old and gray with the work they did :-) I will include a few pictures as well.
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January 2024 by Brian B.
We brought our F-Type in when the water pump was failing. They did a great job repairing it and replaced some old hoses as well.
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November 2023 by Maggie M.
Most people wouldn't use the words trustworthy and car mechanic in the same sentence, but this company is extremely trustworthy and hardworking. They are efficient, honest, and reliable. We have been going to them for over 25 years, and have truly appreciated being able to depend on them to diagnose and repair our vehicles with expertise at reasonable prices, and without trying to up-sell other things that aren't necessary. It is a family owned business, and I like supporting 'mom and pop' businesses. John, Diane, and the whole crew are so knowledgeable and easy to work with.
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September 2023 by GEEZY R
I dropped my car off at 8am for a smog check and an oil change. They didn't finish with my car until 1pm the next day. They didn't call me or anythingI was so upset. Then, they still charged me the entire price. Terrible service.
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May 2023 by Lily Cai
Very overpriced, would not come again. This place is more expensive than even the dealership. They charged me over $600 on routine maintenance. When they were almost done, they wanted to tack on an additional $110 for alignment. But that's not all, they also said my battery needed to be cleaned for an additional fee. For the price, they should've done that for free.I feel like got taken advantage of. I'm not a car person, so I don't know any better until I talked to some family and friends and they told me I got ripped off.The place overall is also not very professional. The reception area is in a little cramped bungalow. They had a hard time getting my name right on the phone, even after I corrected them. When I got my invoice, it was still incorrect.On their website they advertised free shuttle service, but they ended up using my own car to drive me home. My steering wheel was grimy when I got my car back.It also took them the whole day before they had my car ready. I dropped it off at 8:30am and got it back last 4pm.They have some promos on their website but the receptionist wasn't even aware of it when I mentioned it. One of the new customer promo is 20% off if a competitor's quote is cheaper, and they wouldn't honor it. Very dishonest and sketchy.
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May 2023 by Lily C.
Very overpriced, would not come again. This place is more expensive than even the dealership. They charged me over $600 on routine maintenance. When they were almost done, they wanted to tack on an additional $110 for alignment. But that's not all, they also said my battery needed to be cleaned for an additional fee. For the price, they should've done that for free. I feel like got taken advantage of. I'm not a car person, so I don't know any better until I talked to some family and friends and they told me I got ripped off. The place overall is also not very professional. The reception area is in a little cramped bungalow. They had a hard time getting my name right on the phone, even after I corrected them. When I got my invoice, it was still incorrect. On their website they advertised free shuttle service, but they ended up using my own car to drive me home. My steering wheel was grimy when I got my car back. They have some promos on their website but the receptionist wasn't even aware of it when I mentioned it. One of the new customer promo is 20% off if a competitor's quote is cheaper, and they wouldn't honor it. Very dishonest and sketchy.
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April 2023 by Alena Lacanglacang
Great place to get a smog done. Very professional.
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January 2023 by KoAn Starr
Quick and efficient smog check. Thank you Autos International!! AAA certified!!
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January 2023 by Jenny Makakoa
Autos International has been my source for all things involving my car since 20018. I find them dependable, reasonably priced, and knowledgeable. All interactions have been positive and friendly. I highly recommend Autos International.Services: Auto engine diagnostic
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December 2022 by DG K.
The lady at the front desk is a bit stiff at times; but this place is a lifesaver..... and a money saver! Their refurbished car batteries have saved me hundreds of $$$ over the years. Clean & professional business.
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December 2022 by Ed P.
The worst customer service, everyone in the front office is rude and difficult to talk to, the owner is extremely unpleasant and unprofessional. Creating a work environment where you feel unwelcome.As you can see, scroll down and see other reviews mentioning the multiple instances of horrible customer service.There are plenty of other auto repair shops in the area who actually deserve your hard earned money! Take your car anywhere else but here!
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July 2022 by C. Davies
So great!! The after hours drop off service is so convenient and they are fantastic at their job and communicating. I never worry about being taken advantage of and fully trust them with my car. They have helped me out multiple times and I have never felt pressured to make a repair and I have had great results for reasonable prices. Highly recommend.
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July 2022 by John Murdock
This auto repair shop is first rate. I have been a customer for many years and have never been disappointed with the service.Give them a try, you will be glad you did.
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June 2022 by Tyler Barazoto
Love thier work! They are extremely detailed and thorough and they are extremely helpful in figuring out what can be done, and they have done a great job taking care of my older vehicle.
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May 2022 by Alan Kagawa
I was having a terrible day. My car wouldn't start, and it was already 4:00 p.m. by the time my car arrived here. Knowing that I had a long drive home, John examined my car, found the issue, and fixed it so that I could leave by 5:00 p.m. I can't recommend this place more highly. The staff was very kind, the service was excellent, and the prices were absolutely fair. I will come back here for any future problems and will recommend this place to my friends and family.Services: General repairs & maintenance
