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September 2023 by GEEZY R
I dropped my car off at 8am for a smog check and an oil change. They didn't finish with my car until 1pm the next day. They didn't call me or anythingI was so upset. Then, they still charged me the entire price. Terrible service.
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May 2023 by Lily Cai
Very overpriced, would not come again. This place is more expensive than even the dealership. They charged me over $600 on routine maintenance. When they were almost done, they wanted to tack on an additional $110 for alignment. But that's not all, they also said my battery needed to be cleaned for an additional fee. For the price, they should've done that for free.I feel like got taken advantage of. I'm not a car person, so I don't know any better until I talked to some family and friends and they told me I got ripped off.The place overall is also not very professional. The reception area is in a little cramped bungalow. They had a hard time getting my name right on the phone, even after I corrected them. When I got my invoice, it was still incorrect.On their website they advertised free shuttle service, but they ended up using my own car to drive me home. My steering wheel was grimy when I got my car back.It also took them the whole day before they had my car ready. I dropped it off at 8:30am and got it back last 4pm.They have some promos on their website but the receptionist wasn't even aware of it when I mentioned it. One of the new customer promo is 20% off if a competitor's quote is cheaper, and they wouldn't honor it. Very dishonest and sketchy.
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April 2023 by Alena Lacanglacang
Great place to get a smog done. Very professional.
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January 2023 by KoAn Starr
Quick and efficient smog check. Thank you Autos International!! AAA certified!!
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January 2023 by Jenny Makakoa
Autos International has been my source for all things involving my car since 20018. I find them dependable, reasonably priced, and knowledgeable. All interactions have been positive and friendly. I highly recommend Autos International.Services: Auto engine diagnostic
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December 2022 by DG K.
The lady at the front desk is a bit stiff at times; but this place is a lifesaver..... and a money saver! Their refurbished car batteries have saved me hundreds of $$$ over the years. Clean & professional business.
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December 2022 by Ed P.
The worst customer service, everyone in the front office is rude and difficult to talk to, the owner is extremely unpleasant and unprofessional. Creating a work environment where you feel unwelcome.As you can see, scroll down and see other reviews mentioning the multiple instances of horrible customer service.There are plenty of other auto repair shops in the area who actually deserve your hard earned money! Take your car anywhere else but here!
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July 2022 by C. Davies
So great!! The after hours drop off service is so convenient and they are fantastic at their job and communicating. I never worry about being taken advantage of and fully trust them with my car. They have helped me out multiple times and I have never felt pressured to make a repair and I have had great results for reasonable prices. Highly recommend.
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July 2022 by John Murdock
This auto repair shop is first rate. I have been a customer for many years and have never been disappointed with the service.Give them a try, you will be glad you did.
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June 2022 by Tyler Barazoto
Love thier work! They are extremely detailed and thorough and they are extremely helpful in figuring out what can be done, and they have done a great job taking care of my older vehicle.
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May 2022 by Alan Kagawa
I was having a terrible day. My car wouldn't start, and it was already 4:00 p.m. by the time my car arrived here. Knowing that I had a long drive home, John examined my car, found the issue, and fixed it so that I could leave by 5:00 p.m. I can't recommend this place more highly. The staff was very kind, the service was excellent, and the prices were absolutely fair. I will come back here for any future problems and will recommend this place to my friends and family.Services: General repairs & maintenance
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September 2021 by Gloria Warnick
I love going to this place for my auto care. They treat me with respect, listen to me, and are careful to tell .e what they will do and how long the work will take.
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August 2021 by Mike Crawford
I had a check engine light on my 2012 VW Touareg and took it to the dealership (not to mention names ) To make a long story short the dealership presented me with a vague diagnosis and possibly needing an engine at only 105.000 miles. They also proposed removing the engine to replace VVT parts. After hearing that my confidence was deflated with the dealership.. I then had it towed to Autos International. They took the time to diagnose it correctly and ultimately it was simply the high pressure fuel pump. Which the dealership completely overlooked. Thank you to John the owner and Mike who did the repair. Mike & KathyService: Engine repair
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July 2021 by Jeremy Jacobs
Having a trustworthy mechanic is important to me. Autos International has always been great and I have sent a lot of people there. They take the time to explain what is wrong and what options I have. They don't ask me to fix things that are working fine. They are responsive and friendly. They are the only place I take my cars.
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July 2021 by Karen Nolen
I've been going there for years they're the only batteries I buy now The service is really good and the people are very nice
