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February 2024 by Firas Salim
These guys come with real heavy equipment and were able to tow us out from really tricky spot. They are very expensive though.
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February 2024 by Kandis Williams
They have such rude customer service and the employee Hawk is rude and disrespectful!
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February 2024 by Santiago Hernandez
Very decent service, responded within the hour. Guy was very fast in loading up my vehicle.
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February 2024 by Sultan Halaiqah
I just called them. They have problem with their phone line keep cutting. I asked her to call me from different line. She close the phone in my face.
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February 2024 by Krisdy Riddle
Greedy thieves. Will tow you in areas that dont have warning signs in noticeable spots. Be prepared to come out of pocket $360 for these low lives
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February 2024 by Naydina C.
What a dishonest way to make money. They claim I was parked in a red zone and I was not. I was parked infront of our garage for only 2hrs. You can see it clearly in the pictures that they took. They even took a random photo of a red zone way down the street from where I was even located. Totally fraudulent. This was at 11pm at night. Not bothering anyone or in anyone's way not blocking anything. I will be pursuing legal action against them and get my money back. You should be ashamed of yourself. A lot of people live paycheck to paycheck, you never know what a person is going through. I can understand if I was blocking something or if this was during regular business hours, but they went out of their way to ruin someone's evening. Again, this was at 11pm if you can believe it. Not a soul in the neighborhood. All parking was occupied. Including on street. Was just a pit stop situation. If I were you I would not give them your business knowing how dishonest and greedy you have to be to tow someone in such a harmless legal situation like this.
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December 2023 by Jay
They are always great! Awesome job
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October 2023 by Wyatt S.
This business is a fraud. Scam . Price gouge and a complete joke . They claim they don't pick and choose and only tow a car when they are available. So by that when they are slow and need to make some money they will show up to harass and tow anyone even at 9-10pm at night . They towed mine and my wife's car from our apartment complex last night between the hours of 9 PM and 10 PM because the car was backed in but it was permitted. However, there was several neighbors cars one with a flat tire that has not been moved for over a month that they did not touch. Additionally, the same Neighbor that owns that car has a car in their parking spot that is not permitted which they had to pass both of these cars before being able to reach our car in the parking lot so for them to say they do not pick and choose which car they tow they most definitely do. Then today there's multiple cars in the parking lot without parking permit and even another vehicle a truck a black vehicle that is backed in but are they there towing that vehicle I think not they wait until it's well beyond dark at predatory hours to come in and tow peoples vehicles when they will be least likely to come out and catch them in the act. The reason for no cars being backed in is to prevent carbon monoxide poisoning. The car was parked there for over four hours, because when my wife first pulled in there was vehicles parked in spots that they should not have been parked out of parking spots, making it impossible for her to be able to just pull straight in so she had to back into the parking spot. It was late at night and didn't seem to be a big issue. The car was not running at this Point, they just took it upon themselves to show up without a call or a complaint from anybody and tow our vehicle because it was an easy target rather than actually looking with a flashlight to verify all the other vehicles in the parking lot had permits our vehicle was permitted. It was just backed in sorry it was our only option to get a parking spot in a very limited parking lot, the driver that I dealt with at the gate was a complete asshole, the lady in the office was nice, but definitely just a doing my job type of person. I will attach several photos from people parked throughout the daytime, including one vehicle backed in, and several that are not permitted, but are any of them getting towed no. they took my car and had it for less than 12 hours and wanted $360. I ultimately ended up paying 300 to get the car out but either way this is highway robbery and a complete rip off they are prowling on people at night time when nobody has a care in the world at this point, and they try to put a front on that they only come when management calls but with long enough conversation they will slip up and tell you that they only come by when they have time so time meaning they have no other work to do so they will come by to take money from people who are just trying to park for the night
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September 2023 by C B.
This is your typical scumbag tow yard, with your typical scumbag tow yard workers. Yeager, moved at a pace as if he has all the time in the world, and was as little help as he possibly could be. Thanks for nothing guys!
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September 2023 by Xavier Escobedo
Is it normal for you guys to open up people's car right after towing ? I left my wallet in there and when I went to pick it up you guys had already opened it up.
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August 2023 by Diana T.
Great service! Phone call receiving center were kind, patient and helpful. Al the truck driver arrived quick and was also kind! Thank you guys! -blusky
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August 2023 by Aziz Valika
unfortunate, terrible service, with no transparency in costs up front. They treat you with anger and frustration and complete lack of care. These employees obviously don't like to work here.
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July 2023 by Amri S.
listen i will be putting this on both Lafayette & Concord but on july 3rd i was coming home from san francisco, we were driving down the 680 and met the fork that separates the pittsburg and martinez freeways. i was on the farthest left lane for highway 4 traveling towards pittsburg, when one of these trucks changed their mind last minute and decided to cut through to get to the other freeway heading towards martinez. i wouldn't care so much because to be frank the bay area is filled with dumb ass drivers, but i had my child in the car & my mother. i think it's ridiculous to be driving so fucking reckless when you have a company name on your vehicle. a car almost rear ended us because of this trucks sudden change of plans. but get your fucking shit together. i think it's so nice that y'all would do some fast and furious type shit in a tow truck to get to your customers. but slow the fuck down. i'm still beyond pissed over this situation. if it was just me in the car i wouldn't have tripped cause if the lord wants to take me out ok coo but my entire ass mother & child ?????! come on. anyways someone obviously got their license at the pittsburg dmv. negative stars if i could but y'all get one cause yelp or whatever. tootles. this isn't even a troll review i'm seriously pissed y'all better hope the car behind me didn't have a dash cam cause again wtf.
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June 2023 by Francisco Ramirez
CUSTOMER SERVICE WAS NOT GOOD AT ALL.LADY SOUNDED, ANGRY, ANNOYED, I EVEN FELT SHE WAS SCREAMING AT AT TIMES....POOR SERVICE
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June 2023 by Jared V.
I mean, what can you say they towed my car. It could've been a lot worse $280 later and I was out the door. The guys there weren't jerks they help me out and I was on my way. They were doing their job so I'd be mad at them, now my apartment complex, they can eat a bag of...
