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January 2023 by Lukas
Our son lost his transition object on christmas eve in Austria. Since Steiff stopped producing the model, i ve combed through the web to find a replacement and luckily this store still had one in stock. Ordering was simple and it saved Christmas and beyond. Thank you so much!
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August 2022 by Pari Collins
Amazing!! Huge variety of Steiff and a few other brands. Owner is SUPER kind and knows everything about Steiff! 100% recommend if you love stuffed animals.
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July 2020 by Madusa Livingston Disney
I Love Steiffusa they have made me the best items ever for my Collection and I Really Appreciate That
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March 2019 by Ariann L.
Very helpful and friendly. Notified me right away when the Baby Sloth's came in! I love this store :)
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January 2018 by Susan S.
I have been a loyal customer of Bear Attack for over 14 years now and I have absolutely no complaints but only high praise for a small company that goes out of its way to please every customer!!!! I would give them 10 stars if I could!! Adi responds to each and every email even when she is traveling. She and her husband go out of their way to try to find any Steiff piece one is looking for. I ordered a wonderful diorama set that had all kinds of delicate porcelain pieces. Some were received broken. She contacted the company directly and all the pieces were replaced, no problem!! She and her husband have worked tirelessly to make their company one you can trust. It's a tremendous amount of work to put on the annual Steiff event to display the new pieces each year and find a speaker to explain the company's history and interesting stories. There is no cost to attend nor pressure to buy but I always feel welcome and have so much fun connecting to other collectors! So many companies have forgotten personal customer service but not this one. Any question you have about Steiff they will answer or find the answer for you. I hope they continue with their unique shop and great service for many years to come!!!
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June 2017 by Nine N.
Addie, the co-owner (her husband has primary ownership), at a past event, in which tickets were sold, coerced me into buying two highly expensive Steiff limited edition bears. After the event, in which my entire immediate family and I attended - were about to leave as event was over. Because I'd known Addie for a long time, and to me it was more like a party get together for Steiff lovers - I wanted to pay my respects and properly say bye. She was at the time behind a table with a line of 15+ ppl waiting to pay for their items. I had bought one item that day. I was one of the first in line to pay - but Addie asked me to wait, and my little sister was with me at the time as well - in line. Addie said she "had something for you and your sister.". My father was in a rush to leave - but I waited patiently. Addie then handed my sister and me 2 boxes. I replied, "Oh no Addie, I cannot pay for these right now - I cannot take them.". She then replied, "No-it's okay - take it.". To which point, I accepted them as gifts and profusely thanked her. I was shocked but exhilarated. I thought maybe this is being for a loyal customer the last several years, creating a Yelp review for her and always purchasing Steiff from her for gifts, etc. Little did I know this was a way of coercing me to buying 2 items I was not ready to purchase and did not come to purchase at event that day. Very sneaky trick, and sales greed at it's lowest form. Needless to say, I've cut all ties with this business. Really sad because now I have to go elsewhere for whatever Steiff related gifts I now purchase - it could've been all with her business, but her shadiness made it all sour.
