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February 2024 by A. S.H
I've been coming to this laundromat for 2 years, it is the best laundromat in concord, the staff and owner are great
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February 2024 by José Campos
Most machines always work well, very clean. In the bathrooms you have to use your card with which you wash to enter.
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January 2024 by Jorge requena
good place to wash clothes
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December 2023 by Tracy Brewer
Very quick and nice people
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November 2023 by Mirtha Leal
Today I had a very bad experience with the employee named Rafaela she told me with a very bad attitude and in front of people who supposedly grab someone else’s washing machine when it wasn’t like that and I answered her that he had already talked to me and she answered me with an attitude that that was her job and I told her to calm down that it was not the way to talk and she answered me that people made her sick and I told her that it was not my fault that that that was her job and she could speak badly of me with other people and I looked at her and I went to tell her that she needs to be professional that she was not talking badly about me with other people that her job is to work and not gossip talking about people as she is always used to that she spends embarrassing with all the people and the truth left me in shame because she scream in front of people and I already have years washing there but she is a bad customer service very unprofessional very disrespectful only like talking about people
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November 2023 by Keith Oday
By far the number one place to go in Concord I have been here for years using this place always great price, friendly staff, and they have card entry only bathrooms so if you load money on your card you can use the restroom which is great cause it keeps out problem individuals, on top owner responds if there is issue very fast, and they have maintanence and cleaning done daily seriously every type of washer use the biggest ones or smallest doesn't matter it has whatever you laundry cleaning needs are they have vending machine and staff to help fold if you pay for that service some days are free drying days check it out and speak with staff they are super friendly
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November 2023 by Jennifer
I stared going here when I lived close by. I continue to drive across town now because the service is excellent and the place is clean.
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September 2023 by Darlene Green
Please don't take this the wrong way, but WHY do the mexican women who are doing their laundry at the busiest times use every single dryer? They put 2 pieces in a dryer and use 4 to 10 dryers?? Then a native comes along and can't dry their laundry...I am definitely not the only one who notices this. A young lady came up to me while I was waiting and asked me...why are these women allowed to do this? It's not right! I told her..I don't work here so you will have to ask them. Then she said she tried that but they act like they don't know what you are saying...so she gave up ....when she turned to walk away....they started laughing at her....Thats not very nice nor is it very good business. It's uncalled for. Why do you come to our country and then deliberately try to start trouble?? What's the purpose?? Does it make you feel like you are important? Doesn't God and Jesus tell us to be good to each other. What would Jesus do? More importantly why don't you want to get along? It's disturbing that people do this for no apparent reason...if I went to another country the last thing I would want to do is insult its people. We have enough problems without this.....sad, very sad.
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July 2023 by Leen
I have been coming to this laundromat for 5 years now. Every week. It's not the cleanest of places and definitely has a lot of riff-raff hanging around outside. However I continue to come here because the longest I have ever waited for a machine is 15 minutes, on the busiest of weekends. I never deal with broken machines and if the money card malfunctions, the employees are usually happy and quick to fix it. Today will be my last day because one of the employees decided to take two loads of my laundry out of the washer because someone said they were waiting too long. I was literally one isle over taking out my other load of laundry. Heading to those next. People need to learn some patience and the employee should have said "I'll give it 5 more minutes" and then maybe remove the clothes. I checked that machine before moving on to another one of my loads, it was still spinning with 1 minute left, so I moved on to one that was done. I can only take one load out at a time. SHEESH. I'm allergic to ALL kinds of chemicals and other things and do not appreciate her touching my clothes with used gloves.
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April 2023 by Kathleen Trent
We went here for the first time we got all our laundry done and in by 9:00 and started before 9:00 with their help. Then as soon as it was done we had it in the dryer and we had to be out by 10:00 sharp. They were standing there waiting for us to leave. That's not enough time to dry and fold they need to have the last wash at 8:30 not 9:00 because there's no way to finish and be out by 10:00 sharp. That is ridiculous kicking people out I had to stop the dryer to take everything out and get out.
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April 2023 by David Boswell
Nice place but the laundry attendant is a lazy control freak and rude. Patronizing a business shouldn't be aggravating.
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March 2023 by Trini BeleeMe
Only giving one star for the service I USED to get which was awesome…They have now, stolen aka “USED” all of my brand new bottled softeners more than 4x for completely different sized loads… got the mitigated gall to look you dead in the face and say oh it was used up like nawwww not WHOLE BOTTLES of softener for couple blankets or 1 bag of clothes or 1 bag of towels… like staaaaahp playing ?As far as I concerned, they owe me money. The machines are okay but the wash and fold service is the worst! Never going back! They seem to only do service right by their big clients which are companies that are neighbors to their location, and that’s it. I was getting tired of finding other people’s hair in my laundry anyway ???
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January 2023 by Stefanopolus zzardo
Staff was very helpful, price for laundry is fair.1.75$ for wash and folded clothes.
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December 2022 by Claremont S.
The best place in concord with lots of parking..just be Warly so you're finished before their closing at 10pm?
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November 2022 by Ramona L.
I go to big wave when life becomes to stressful to sit at a laundry mat for hours and they usually charge $1.40 a lb to wash and fold my laundry. I have always liked tipping them because I feel it's a rough job, and they do a nice job folding. Today I was not told that they now charge $1.79 a lb. I wanted to take half the laundry back so it's the same price as usual, at this point my caring boyfriend offered to pay the extra fifty dollars and it took me a minute to agree because this is way to much to pay. My boyfriend brought the other two bags of laundry back to the representative and threw away the original receipt thinking he didn't need it. The representative at big wave told him" she would get in trouble for furnishing a new receipt" and forced him to dig through the laundry matt garbage to find the receipt. Not only were we charged an extra fifty dollars, my boyfriend was insulted as this woman laughed and made him dumpster dive for a receipt. I wish I never would have tipped them, and I will never go back.
