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March 2024 by Matt J
We came here to celebrate my friend’s 30th birthday and had a great time. Our waitress, Sara S was super quick and so friendly and provided us AMAZING service! I’ll definitely come back here.
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March 2024 by Keith Yancy
Absolutely the worst service I have ever received at a restaurant. First we received our full meals before we received our drinks “ 30 or more minutes” after getting our meals we asked about our drinks and they were not from the bar one Dr Pepper and two ice waters. Then after eating our food we ordered a pizookee it took 30 minutes to get it. While waiting for numerous things for an un reasonable amount of time. It was hard not see the waitresses pre occupied in the corner on cell phones chit chatting and this was not a quicks bit same corner 3 or 4 of them for over 10 minutes numerous times absolutely ridiculous. Very concerning that management would allow such behavior and service to happen.!
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March 2024 by Steve
Came to BJs tonight, waited 20 min for a table, then proceeded to wait another 20 min as our waitress ignored us and served parties who came well after we did. Never even got a drink order in. When we told the front of house, they didn't seem to mind or care. I can't comment on the food obviously but the service is a dumpster fire.
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March 2024 by Kathy Reiss
I hate it when a restaurant is not busy, plenty of staff on hand, and tables are dirty.It took 4 sets of utensils before I received a clean set.
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March 2024 by Daijah Lynch
Arrived and was told the wait was 30-40mins. After waiting for 45, I went back to check to be told the wait would be an additional 30mins! We had already been waiting .. horrible service
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March 2024 by Khalil
If I could rate this higher than 5 I would. The food was what it usually is (which is good) AND our server was Jay, the self-proclaimed “best server” which he was, he was funny, energetic, and full of energy. He came to check up on us every so often. He was the best, please give this man a raise immediately
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March 2024 by Janet Kisner
I ordered my appetizers and 2 drinks that took over 30 min. I gave grace as our waitress was pregnant. But when almost an hour latter my sides were not only wrong but cold. I mentioned it but but let it go then my steak was raw. Sorry 3 strikes and your out. I had to go to the bar to get my own drink. I will never go back.. Even though my food was wrong, they still charged me for it. I didn't eat a bite of it. I cut my steak. It, it was bleeding raw nasty and I put my fork into my macaroni. And cheese with bacon, which, by the way, there was no bacon and it was ice cold. That's the only bite I got. I ended up with mashed potatoes, but I ordered a baked potato so I didn't even try that it was not only the worst food. It was the worst service. The only good thing that came out of this was I met a young lady at the bar because I had to go get my own drink who was going through a really rough time? And I was able to give her a hug and make her smile. That's the only good that came through your restaurant and it wasn't through you. It was through the decency of the people that are patronage to you. Shame on you. I will never be back.
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March 2024 by Kia Williams
Went this past weekend had a terrible experience my food came out cold which I got I ordered the bbq burger with fries has to take my food back to get a new order than I ordered the calamari as I’m eating there was a piece of hair in my food which I notified one of the mangers which they expected me to still pay for my bill. I notified the waiter which she went to grab another manger who had an attitude and snatched the plate away from my daughter as she was eating I let them know I wasn’t paying for my food
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March 2024 by rob neyrinck
Waitress was ok . server rushed to set dinners on table and disappeared without asking if there was anything else we needed. Bar service was slow getting drinks to table .
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February 2024 by Flora S.
Sally was our server for a little mini celebration. Absolutely beautiful and great service. No errors on our order and very personable. Thank you for an enjoyable dinner.
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January 2024 by Jfjirdhj Dhicd
Hi, Lele was our server and she is really good fantastic. She did really good job and she really take care of us and come by and see her at BJ’s is really good food and services really good manager is.The best tall Pakistani guy Sal love it❤️❤️
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January 2024 by Nick G
Extremely disappointed. Been coming to BJs for years, and never have I ever had to wait 1hr 30mins for a table after being told 40 mins with half of their booths available. Atmosphere is boring, food was okay, service was pretty bad.. not because the waiters were rude(because they weren’t), but because they were pretty short staffed. Our waitress said it was her first day, she was great, but having been a server myself, was surprised she didn’t have anyone helping her out. Think will be my last time going to BJs.
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January 2024 by Jonathan Sherman
Waiting 45 minutes, but there was nobody there to seat us. There about twenty other people waiting. I could see them talking in back. I guess you don't care about having customers. Will never go back.
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January 2024 by Anamaria M.
Def not a mom n pops but very good for a chain restaurant. My favorite are the avocado rolls... good selection of beer
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January 2024 by Michelle L.
I just left here today at 1/27/24 the food was just TERRIBLE and DISGUSTING this was a fly in my food plates were very dirty. My daughter is sick somehow there was fish in her soup when it was clam chowder......... the general manager Jose was so disrespectful to his employees. I was standing waiting on my server to pay out in the front of the restaurant and I hear the general manger talking to this beautiful black woman with curly hair crazy. YELLING AT HER. VERY unprofessional and very unnecessary especially. In front of more than 10 guest. I usually don't do ratings on restaurants but this is definitely the most disrespectful thing I have ever seen in my life. The girl was sweet and even though she wasn't my server she was still engaging a conversation with the guest I will NEVER be coming back her ever again in my life. And I hope it gets shut down. Very disappointed. And that girl deserves a raise and a better job. She's too good for this place. Terrible service overall this place doesn't derserve even a 1 start deserves a 0.
