-
October 2023 by eva ramirez
This is for the service side of the dealership I had called to make an appointment cuz my car started making a weird noise no one picked up the phone but then they gave me a call back they said to make an appointment at 9:00 in the morning on Tuesday I had to take off time from work to come and check out what was wrong with my truck when I got here the first thing that the manager ask was what wrong with it and who is going to pay for it then we test derived it that what we did for him to check what wrong with it and he didn't even know what was causing the noise. they didn't check the car that they need to pull up my information that they should have been pulled I made my appointment the week before and it was a Tuesday they should have been prepared with my stuff for my truck they didn't check it at all they didn't even open the hood of the car they didn't do anything to it he called me back 2hrs after my appointment saying that I had warranty on it but that i should take it to a bigger dealership that they would take care of it. Have me going back and forward. Now the other dealership is asking for paper work that they should have been giving me came to see if I can pick them up and the guy isn't here now I wasted my time coming out here to two different dealerships and my car hasn't even got checked here I am putting more miles to it have me going back and forward and have to ask for time off work to come again ?♂️ just to pick up some paper work I asked his employees that are just sitting there if they can give it to me they said come back Monday neither you or we can go and get it
-
October 2023 by Joel J.
Hi... my name is Joel first time car buyer at calidad Motors so happy with Mr. Fernando help he is so helpful i really appreciate what he did for me good customers service ... thank you so much!!
-
August 2023 by Andy Rodas
I’ve gotten a 370z from here abt a month ago and it gave me issues and I had warranty on this car and took it to them not once not twice but 4 different times and they didn’t end up fixing the issue they kept telling me that the car was all fixed and ready to go but the next day it’s the same thing and I had to call some days off of work to go to the appointments and they did nothing but lie and waste my time I was tired of going to that dealer ship dam near every week and now imma have to pay outta my pocket for this issue that is expensive and they told me that the car had no problems what so ever
-
August 2023 by ZoomZoom
The owner is a crooked! We bought a car and couldn't get it registered. He refuses to help us. DMV EVEN CALLED HIM. He did everything to overtalk the DMV employee. They told him that it was faulty and take care of his customers. He still has done nothing.He bought the car from an auction and my husband paid the registration and somehow the original owner asked for the money to be s3nt to him. How does that happen? We bought it from Calidad moters.I feel it must be stolen car or something. They smile in your face and stab you in the back. Check with better business before buying a car from them. The owner is a true crook!
-
August 2023 by Pamela Villaescusa
Stay away from CALIDAD! This car dealership is dishonest. I bought my Nissan Rogue last May 2022 and its been over a year now that I have not receive my car registration, Ive been trying to call and did a lot of follow up about the registration but they never took care of it. When I called the DMV, they said that the car's reg. was expired last year, so all the while I thought that my car is already registered by Calidad, and to my surprise, I have to pay $450 plus the late fees for last years registration, this is all CALIDADS fault, they never paid for the 1st year of the registration, they never informed me of anything! such a bunch of LIARS!
-
July 2023 by Justin Gallardo
GREAT , GREAT , GREAT SERVICE!! Victor helped me get a 2015 Honda civic ,and made the process easy . He explained everything well and I left the dealership satisfied . He kept it very professional and it felt like he was genuinely trying to help me ,unlike other dealerships.i definitely recommend coming down to Calidad motors .
-
July 2023 by Tim Hogue
Bought my wife a beautiful Range Rover Sport today from a young sales guy. Forgot his name but nice guy. He did push process as he was taught…documents, down payment and such but really a great experience. We had to wait on paperwork which is normal but we got the car we wanted in our budget and we are happy customers.Drove it all the way back to Sacramento. Thanks!
-
June 2023 by Lucero
I bought a 2009 BMW 328i from this dealership. I only had the car for less than a month before it had caught on fire while I was driving home. Alex had assured me this car had no problems through their mechanic. All they offered me was a $1000 down payment on another car from them which is far less than what I put down already. Make sure to carefully inspect the vehicle before dealing with them. They aren't trustworthy
-
June 2023 by Esteban Bordón
Calidad means quality and certainly this place has low quality. I purchased a car with them, the car had a minor issue with a mirror and they booked an appointment to fix the issue. They told me that the fix was going to be fixed by the same day. However, I picked the car 4 days after in exactly the same condition. They only gave me excuses and vague information about what they did with the car. They not only haven't fixes the issues the car has, but also made me lose a lot of time and money commuting to the dealership multiple times.I strongly recommend to not trust in any after-sale service they offer.I'm disappointed with the deal I made, and definitely I won't do any other business with them.
-
June 2023 by Robert Duke
Highly unsatisfied took over 15mins before office lady came out and said she was gonna find someone to help went here to look at a vehicle and guy was trying to sell me totally different vehicle that was older and in horrible used shaped hole undercarriage of vehicle was rusted very bad new trucks have been beat and burned out in WOULD HIGHLY RECOMMEND IF YOUR GONNA BUY MAKE SURE YOU CHECK UNDERCARRIAGE FOR BAD RUST AND PART DAMAGE wouldn't let test drive or even look inside vehicle had money to buy vehicle right then and there and profiled me so bad I'm taking my business else where definitely don't waste your time trying to talk to these stuck up people.
-
May 2023 by Jessica F.
Fernando at Calidad Motors is an amazing salesman. I went in with a car that I had in mind after seeing a post of the car online. I was accompanied with my father who only speaks Spanish. Fernando was patient and took the time to listen to my fathers and I preferences and concerns. He is also an excellent communicator, able to explain complex technical information in a way that was easy for both is us to understand. I had a car in mind and I ended up taking it home! Great way to start the week! If you are looking into purchasing a new vehicle I would definitely recommend Calidad Motors!
-
May 2023 by Ahi Folau
Quality range of vehicles at great prices. Was helped by a friendly, knowledgeable (without being pushy) salesman, Fernando. He went over and beyond to provide exceptional service. I was happy with my car and highly recommend this dealership!
-
April 2023 by Lois H.
"Calidad" translates "Quality", a perfect name for this business. Mo assisted me in finding the perfect MBZ to replace my old one, found a manual for it and made the entire buying experience a pleasure. They have on site a fine selection of vehicles, a service and detailing shop and personable staff. No problem having my own mechanic inspect the car. Highly recommend them.Lois Hoy
-
March 2023 by Nikki Cazar
My husband and I recently purchased a car from Calidad Motors and our experience was 10/10. Antone was so patient, kind and made us feel really confident with our purchase. He was far from your typical pushy car salesman so it was an easy decision for us. Happy to support a family owned dealership! Thanks again Antone!
-
October 2022 by Megan M.
I was skeptical at first to buy a used car but Rami, at Calidad Motors, was friendly, upfront, and honest. I bought a 2015 Toyota Prius 3 and took it to my mechanic the next day and it passed all tests with flying colors...I'm so happy! I would definitely buy another car from them. :)
