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January 2024 by Amelia Juner
I have gone to this shop on multiple occasions and each time they are accommodating, friendly, and knowledgeable. I appreciate their ability and willingness to explain everything in a way I can understand and I will definitely be returning when I'm in need of an auto shop. Also I don't feel taken advantage of because I'm a woman and "I don't know about cars," because I actually am knowledgeable and knot they aren't trying to upsell me on stuff I dont need.? Definitely a plus!
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January 2024 by Marianne McBride
Excellent service! Personable, efficient, communicative, and reasonable rates. I’ll be using only Concord Auto in the future.
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January 2024 by Richard H
I went to Concord Auto Service this morning as a new customer for an alignment on my car. Ken and Jose did a great job getting my alignment correct. I will be back and will recommend Concord Auto Service to my friends.
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January 2024 by Averill Salonga
My car needed one of its wheel bearings replaced. Ken fit me in right away and had my car back to me by the next morning. Quick and easy. Top notch service. For anyone in the area in need of auto services, this is the only shop you need to go to!
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January 2024 by Alex
The service I received was outstanding! The price for the work was very competitive. Brian explained everything in great detail and it was an amazing turnaround time!
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December 2023 by Coralyn Bermundo
Bryan and his crew are very easy to deal with. It is my first time to get their service but i believe they put honest and decent job. I came to have my break pads and rotors replaced which can really be costly. They have veary reasonable and competitive quotes and assured me of atleast a year warranty on the job they had done. They also were gracious enough to help me with my quotation to be adjusted. Highly recommended!
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December 2023 by JAR JAR
Took my truck into the dealership for an oil change and replace the blower motor for the AC. Service advisor tried to get me for $4100, so I declined and took my truck to Concord Auto, where my wife and I have used over the last couple of years. Brian was helpful and knowledgeable. Got the job done for $570 and said most of the stuff the dealer suggested was not necessary on my 190K mile truck. Thanks guys. Highly recommend.
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December 2023 by Chris Ebuen
My 2010 Nissan Murano broke down while driving on the freeway. Smoke was coming out of the engine, and the engine temperature was extremely high, and the check engine light came on. My insurance towed the truck to Nissan Auto Dealership in Concord, whom did a diagnostic - I need a new radiator, hoses, and temperature gauge. The estimate was mind blowing at Nissan Concord. I could not afford it!I was so desperate, so I went to Yelp and found this place! I saw the great reviews and had had my vehicle towed here. Everyone was very professional, great communication, and excellent price! I am not going to the dealership for car maintenance anymore. They charge an arm and a leg! I will be taking all my vehicle to this place for my maintenance! 10 out of 10 service!Services: Auto engine diagnostic
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November 2023 by Wayne M.
Friendly, competent, good communications. Will go back again. Fair pricing. Quick turnaround.
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November 2023 by Google user
My 2010 Nissan Murano broke down while driving on the freeway. Smoke was coming out of the engine, and the engine temperature was extremely high, and the check engine light came on. My insurance towed the truck to Nissan Auto Dealership in Concord, whom did a diagnostic - I need a new radiator, hoses, and temperature gauge. The estimate was mind blowing at Nissan Concord. I could not afford it! I was so desperate, so I went to Yelp and found this place! I saw the great reviews and had had my vehicle towed here. Everyone was very professional, great communication, and excellent price! I am not going to the dealership for car maintenance anymore. They charge an arm and a leg! I will be taking all my vehicle to this place for my maintenance! 10 out of 10 service!
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November 2023 by Mike B.
These guys are great. I mean they even reset my clock!! Did the job quickly, with the least amount of expense possible. They are my go to from now on. I can not recommend them enough.
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November 2023 by Corrine Currie
I spoke to Brian yesterday. He told me to drop it off this morning. I thought my issue might be fuel (pump or tank) related. It turns out to be a transmission issue. This morning Ken noticed I had a transmission fluid leak. He filled the transmission oil and suggested I take it to the transmission shop. I’ve used their services before and won’t hesitate to use them again!Service: Transmission
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November 2023 by Chris E.
My 2010 Nissan Murano broke down while driving on the freeway. Smoke was coming out of the engine, and the engine temperature was extremely high, and the check engine light came on. My insurance towed the truck to Nissan Auto Dealership in Concord, whom did a diagnostic - I need a new radiator, hoses, and temperature gauge. The estimate was mind blowing at Nissan Concord. I could not afford it!I was so desperate, so I went to Yelp and found this place! I saw the great reviews and had had my vehicle towed here. Everyone was very professional, great communication, and excellent price! I am not going to the dealership for car maintenance anymore. They charge an arm and a leg! I will be taking all my vehicles to this place for my maintenance! 10 out of 10 service! Thank you.
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October 2023 by D S.
Concord Auto Service (CAS) took 3 phone calls from me regarding a fuel smell occurring within my 2003 Altima. CAS listened to my descriptions of the problem and the diagnosis I had done in order to identify the problem. Rather than trying to rush my car into CAS for service, CAS actually made some recommendations of some additional diagnosis which I could do before bringing my car in. As a result of CAS's patience with me, I was actually able to identify that the top of my fuel pump had a micro crack in it, and I was able to replace the pump on my own. Based upon the interaction I had with CAS, it is my impression that they are an honorable company and treat potential clients and clients with respect and honesty.
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October 2023 by Derek H.
Have to give Ken and his staff another shout out. My son's truck broke down and the tow truck driver took it to a shop we weren't familiar with. After charging us an arm and a leg to repair the truck my son went to pick it up. After driving away, my son's drive shaft came off and he was almost in an accident. The owner apologized and said he would repair everything. Mistakes happen so I allowed him to. Got the vehicle back and 10 minutes into the drive the check engine light came on and car started making a horrible noise. Called Ken up and asked if he'd help us and he made room for us the following day.Ken was able to identify that the previous shop had put a bent drive shaft on the vehicle and performed substandard work on the repairs. Because of Ken we were able to get my insurance company what they needed and my car is now being repaired the correct way. Only mistake we made was not going to Ken and Concord Auto Service in the first place.Mistakes will happen with all mechanic shops, but once you have an honest shop like Concord Auto Service you should go no where else. Can't speak highly enough about Ken and his people. They have helped me and my family move on from this horrific experience and I know my son will be safe when he is back in his car.Take Care!
