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January 2024 by Ernesto C.
Pleasant staff and acknowledges customers at once. Line can bw a little longer sometimes but it is not too long of a wait.
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December 2023 by Beth Burdick
All my copays are under what other pharmacies charge and doing refills is easy with the Costco app.
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November 2023 by Sadiq Fazli
Easy pickup/ Easy refillsGood customer serviceGood price
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October 2023 by Real O.
I have been a Costco Member for many decades. Today was the first day I patronized the Pharmacy at the Antioch, CA Costco. I received great service from Alex (via a Phone call). As a first time caller, I had no clue how the Pharmacy service works. Alex, patiently and professionally provided answers to my many questions. He also spent the time to listen to their voice mails in search of the message my doctor left with my new Prescription. I originally told him that my doctor said he spoke to one of the Pharmacy staff which was not the case. Because of the high quality service he provided me today, he definitely should be recognized by upper Costco Management. I could not find a way on the Costco web site or system to leave a review or feedback; therefore, I am using Yelp. Hope this helps my fellow Costco Members. Thank you Alex, Ed Woo
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September 2023 by Sean S.
I have been a patron at this Concord ca. Costco location for years. Just started using the pharmacy for my prescriptions. I find staff to be very rude, non-knowledgeable and I feel as though they just don't care as their whole staff seems to be un compassionate. I feel as though I'm being Stonewald with my medication I am not giving any helpful information and my prescription was never filled over two weeks past the date. The prescription was called in from my doctor. This was surprising as I inquired the staff seem to get more agitated and angry with me All I was trying to do was get my prescription filled. I felt as though, and do still feel as though they stonewall it is also a surprise as the whole store seems to be very friendly and helpful not the pharmacy, it is my strong recommendation to not use this pharmacy as the pharmacist is rude doesn't understand urgency in peoples prescriptions and him in his own words. He just does not care the whole staff seems to mimic the main pharmacist attitude. Please do not use this pharmacy as you may run out of medication and find yourself scrambling and searching for a new pharmacy. Just a friendly patron, giving it to you honest, I hope in the future no other patrons get treated in this manner as I will be reporting this to hire management and the corporation.
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August 2023 by Irene Lalonde
I frequently visit your concord store, and want to compliment anexcellent employee,!! There are more than one Mike but this one is always extra helpful and does a number of jobs there. Usually wears shorts...always pleasant. Please compliment He is not in the Pharmacy, general checkout area Thanks Irene Lalonde
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July 2023 by Melanie Affolter
The help and information has always been given politely and thoroughly. I am very happy with Costco Pharmcy
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July 2023 by Michael R.
Not sure how I can give a lower rating then this . This pharmacy which is run by Sabrina and Steve could use a lot of improvement as far as the people skills category . This is not the first time I have been treated rudely here . Between Sabrina telling me she is going to call my dr to change my medication loudly in front of other customers . To Steve arguing with me and yelling at me and pointing his finger in my face through the glass when I asked him about his tone and demeanor toward me . These 2 people should be working in a place where there is no customer interaction. I love Costco as a store and am trying to not hold it against them but I have talked to the store manager about this and it seems to continue . All I can say is avoid this pharmacy if you don't want to argue with a pill jockey about how much and why you take your medication .
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April 2023 by Dolores M.
This pharmacy is sooo much better than CVS and Walgreens. Good customer service, good prices for out of pockets pay for prescription meds and their employees are accommodating and actually make an effort to help if you run into difficulties. I pay $9.00 for a prescription that CVS charges $56.00 to fill. Just one small example.
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December 2022 by Michaela R.
My husband had to pick up meds because we all have covid. We have two young children at home and he has finals this coming week. It has been very stressful and exhausting. Sabrina was incredibly rude to my husband on the phone and boasted that she had at least 10 neighbors who would come pick up meds for her. We just moved here and don't know many people. The first thing my husband said to me was thank god my mental health is good. She could have really pushed someone over the edge with her words. I am shocked at this behavior. I did call and say some things I shouldn't have, for that I am sorry. I hope she will think before speaking to someone like that again.
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December 2022 by adam roberts
Melissa is a horrifically bad pharmacist. She shows zero compassion and is extremely rude. I just had an interaction where she screamed at me about time travel. They need better pharmacists.
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October 2022 by Kathleen C.
Costco Pharmacy, Concord is as good as any other pharmacy in the area. We only purchase meds for our dog there but find that their prices are more reasonable than the vet.
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October 2022 by Garby
I think they do their best to get orders out as fast as they can. The pharmacist is always so nice and goes way out of her way for you if their is a problem.Great people when you pick up your medications.
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September 2022 by Mary P.
I recommend this business because it has killer deals. Better than any other pharmacy. My issue is one of the pharmacists. She embarrassed me in front of a group of shoppers. It was an issue that was really none of her business, she is NOT a physician. She violated PII as far as i am concerned (I'm a nurse). I had discussed it with my physician previously and we had come to a mutual decision. I even had the physician call her to discuss it and she was still unreasonable.
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July 2022 by Cristina M.
I'm thankful for Costco Pharmacy and really can only speak on behalf of getting my dog's flea meds from here. They are the most reasonable and most convenient place to get them. I've dropped off and either have waited for them while they fill my prescription or have shopped and my prescription was ready when I finished. I only wish they were able to receive a script from my vet via fax. They only accept the original paper script. Nonetheless it's still great because it's convenient especially when I am late filling them and need the meds filled right away. I appreciate this service.