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March 2022 by Jason Walter
Paul took our large deposit, pressured us to get it to him ASAP cause he had availability. Then he ghosted us for 5 months. Then we demanded a refund since he hadn’t and wasn’t going to deliver (so many excuses), and he said give him a couple of months. 12 months later we haven’t gotten any of our thousands of dollars back. He is a fraud and steals money from trusting people.
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March 2022 by Nannette LM
I am having a second coop made by CustomCoops. They have done amazing work, of excellent quality, love our coops!! My ducks are so happy to hang out in them! Thank you
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March 2022 by Cathy Booth
My chicken coop and run is phenomenal! I had looked for the right coop and gone through various options for years before finding Paul at custom coops. The coop is exactly what I had been looking for. It is beautiful, exquisitely constructed to be sturdy and protect the girls from those lurking (especially racoons) racoons and bobcats. I get complements all the time on the coop. It was one of the best additions Ive made to my yard.Ive had the coop for about 4 years now and I recommend Paul without reservation!I had to wait a while to receive delivery of the coop and it was well worth the wait. A lot of construction projects are not next day delivery. Being flexible on that "instant access" idea would likely result in an all 5 star rating from absolutely everyone.Anyone who gets one of his coops will be lucky and very happy.My thanks to the entire family! I am thrilled with CustomCoop.
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March 2021 by Claire Schlecht
We are so very happy with the amazing coop CustomCoops created for us! They specially designed a coop to meet our needs and space. Paul is very knowledgeable, and he talked through our needs with us to ensure that the coop would be a perfect fit and would be placed optimally on our property. The coop is very secure, made of really high quality materials, and really attractive too! We've been so excited to show our friends this new addition to our yard. Everyone raves, and we couldn't be happier with our coop! I've heard horror stories from friends who bought pre-fabricated coops online. Our situation could not be more different--we are beyond thrilled with CustomCoops' work. I would highly recommend this family-run company to build a coop and run for anyone.
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March 2021 by Theresa Nolan
Paul was upfront about what needed to be done for the dog run he built for my dog and the cost of the work and materials. Paul's workmanship was professional and I was very pleased with it and with his work ethic.
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March 2020 by suzie johnson
I placed a $1200 deposit on a coop January 2019 and it is now January 2020 and I have not received a coop. Paul Pleece will now not return my communications for updates. I would have been happy to exchange my custom coop for another similar one to house the same number of chickens or get my deposit back if he could not complete the order. Paul claimed hardship which I understand can happen but believe is not the case as he is still actively advertising coops on Craig's List and at our local feed store. I was very happy with my first coop from this company and I am very disappointed that there seems to be a trend of taking advantage of customers by keeping deposits and not providing the service agreed upon.
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March 2020 by Ella Threlkeld
Another customer ghosted. Ordered the coop, paid the deposit, the delivery date moves and moves, Paul has excuse after excuse and then it's radio silence. I had to open a dispute with paypal after he refused to respond to email or phone calls. AVOID AVOID AVOID!
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March 2020 by Amy Mulvaney
The same thing has happened to me as Melinda. Paul Pleece was in great contact when we were discussing ideas. I didn't want anything custom-I wanted one that he had built before. As soon as he had my deposit, he disappeared. I have tried contacting him several times with very few returned emails. I ordered my coop in April. It's now September. I had to buy one of Craigslist for my chicks so they could get out of the garage once the temps reached 100 degrees. He has $1700 of my money that I want returned and he will not get back to me. Unacceptable. Please do not order a coop from him. The 5 star reviews are from his family members. Also, take a look at the ones at Concord Feed-he built them. They are kind of flimsy. I would be surprised if the quality is much better.
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March 2019 by Melinda DeOliveira
I had Paul Pleece design a chicken coop for me and paid the downpayment to him. I was told it would be 6-8 weeks until it would be here. I never heard from Paul again after I made the down payment. He began attempting to schedule the delivery only by scheduling google calendar events, which happened to never lined up with my schedule. He never bothered to call - not even once - to attempt to make sure that I would be home for the delivery, even though I had been calling and emailing him. I didn't understand why it was so difficult to pick up the phone and try to coordinate the delivery just like most normal businesses do. It was a horrible experience. There is nothing worse than having a business completely cut off any kind of respectful communication once they have your money. I kindly asked him to return my down payment several times but he refused. I then ended up resorting to having my credit card company do a charge back for the return of my payment.
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March 2019 by Creative Spaces, and Unique Places!
If you're looking for chicken coops or dog houses or any type of livestock shelter either call me or call these guys cuz I know how to build them too and I just love building creative places for different animals and for people that's why my email is create your space anyways have a great night
