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January 2024 by Gwen Gallagher
Another dealership said my car was "shot". Stress Free diagnosed and all was fine. Thank you Stress Free as you definitely lowered my stress level. Sure didn't want to buy a new car if I can drive this one!
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January 2024 by Armani Lopez
I came here yesterday in desperate need of an oil change since I was visiting from out of town and had a long drive ahead of me the next day and looked all over for someone that was able to change my oil the same day. Most places I called didn't have availability the same day which started making me freak out. This was the first place I drove to since the reviews were spectacular (could vouch that!) and tried my luck and they were able to get my oil changed the same day which was a relief which I now I realize is rare. Joshua helped me out throughout the whole process and immediately calmed my nerves. Thank you so much again!
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January 2024 by Melissa Plaugher
Stress Free did an excellent, same day repair on one of our older trucks. Vehicle runs great now after a few months of some intermittent overheating issues! The process was very smooth. I personally enjoy taking advantage of text/chat services these days from all companies who offer them. I received a text from Stress-Free with a link to pay my invoice and this process felt secure and user friendly. I then received a copy of my receipt/invoice detailing the repair to my e-mail address. Thank you to Larry and Josh for the stellar experience and exemplary customer service! Josh was very friendly and so was Larry! A Stress-Free earned my trust as a customer and fixed my vehicle correctly. I’ll definitely be back!
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January 2024 by Nunyo Biz
All stress, no joy. Overpriced labor and parts. 300+ for oil, brake fluid, and an air filter. That’s crazy. Also asked for a headlight bulb swap and advised that the bumper had to come off—Josh completely forgot and then gave me the price for added scope. I agreed. Called me later to say that the bumper has to come off and needed another 240 for an additional hour. He completely forgot. Not once but twice. Then had the audacity to slap a higher fee.Stress free? Hilarious notion. Try putting the name into practice. I came here for HELP and a LONG TERM SERVICE RELATIONSHIP.Left with neither! Never again
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January 2024 by Lynda Anair
Had my tires replaced and tech’s did a complete look over on my vehicle. All went smoothly. Kept me informed each step of the way. Friendly and courteous. Great shop and people.
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January 2024 by LauraLee Hess
These guys were super efficient, went in on a saturday to have some warranty work done. CarMax told me Saturday but really had meant Monday. They were willing to help me out then moved my appointment around, went above and beyond to assist me in completing the work timely, and were super open on the communication end. I Was well informed through the whole process!Definitely would recommend them and will be going back for any future work and repairs.Thank you immensely!
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December 2023 by Maurice Mayberry
The person I talked to at this place set an appointment for 10am on a Sunday and said the job would only take about an hour and a half. When I got there I was told that they would have to keep my car overnight, they didn't have a mechanic, and they didn't have the part I needed and they would have to order it. I was never told this and I didn't get a call to let me know they didn't have a mechanic. I drove over 14 miles for nothing! I was truly stressed being that I rearranged my schedule!
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November 2023 by Cecily R.
Great service and friendly. Went in for an oil change and they were really quick. Thx!
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November 2023 by Kristopher Francisco
I recently visited Stress Free Auto and was thoroughly impressed by their outstanding service. The team at Stress Free Auto is the epitome of professionalism. Each member I interacted with was not only courteous but also displayed a high level of intelligence and expertise in their field, which instilled a great sense of trust in their services.One aspect that particularly stood out was their commitment to customer convenience. They offer complimentary rides within the area, which was incredibly helpful and eased any transportation concerns I might have had. This thoughtful gesture is a testament to their understanding of customer needs and their willingness to go the extra mile.Moreover, the waiting area is a haven of comfort. It’s evident that they have put considerable thought into ensuring their customers feel at ease while waiting. The conveniences provided in the waiting area are not just appreciated but elevate the overall customer experience, making the wait feel less like a chore and more like a pause in a busy day.In conclusion, my experience with Stress Free Auto was nothing short of exceptional. The combination of a professional, knowledgeable team and the thoughtful conveniences they offer makes them a top choice. I highly recommend Stress Free Auto to anyone seeking reliable and comfortable automotive services. They truly live up to their name – making auto services stress-free!Services: General repairs & maintenance
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November 2023 by Brandon Fong
I recently brought my Volvo XC90 in for a high pressure power steering hose replacement and they were able to take care of in a few days for me. I'm very happy with the work they did and will be going back if other issues should come up.
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November 2023 by A B.
Deceptive practices. Told something different on the phone. After wasting my time driving over the story changed. The clerk was unprofessional and repeatedly said, 'I don't want to be 'that' guy, but...' as he continued to contradict himself. I took my car elsewhere. Can't rate repairs, didn't trust with my car. This was awhile ago; Yelp asked for a review today. I hadn't thought of them since.
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October 2023 by Chyna B.
Alex was legit the best! Couldn't ask for a better service from him, offered snacks and more! We had a problem but came back the next day and got it fixed! Thank you Alex and Mike!
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October 2023 by John K.
My Honda Pilot leaked engine oil. StressFree quickly did a diagnose and replaced the Crankcase gasket and PCV valve. It is a relatively big job, but they finished it in the same day. The StressFree people are passionate about their work, and they take the time to do a Quality Control Test to make sure the customers don't have to come back for the same problem.All the above service costs me nothing because of the warranty on a third party replacement engine. StressFree stand by their work and honor their warranty. In the shop, I come to know Alex, Joshua, Larry and some others. They are knowledgable about cars and people. It is comfortable and fun to work with them.
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October 2023 by Nieves W.
My car got a tire puncture that looks not going to be repairable, in short needs a new tire, Alex is very polite and explained everything and get the tire and he let me how much will it cost me
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October 2023 by Alan
Had my engine replaced by Stress Free after they diagnosed a manufacturer defect, causing a complete engine failure. This was the only Stress Free that worked on diesel engines. Took about 2 months to get the job done after the warranty repair was approved. Had a few issues to include a faulty wire and smoke coming from the engine after the the job was complete. They did the best they could to accommodate me. After a third return back to the shop regarding the strong smell of exhaust in my cab, they told me they couldn't find any issues causing the smell. They told me to be patient as they believed it was due to a new engine.Drove it for about a week before the smell got me nauseous on the way home from work. Since I used up all my AAA miles for tows to Concord, I took it to my local Stress Free in Milpitas. The team in Milpitas quickly determined that a gasket was missing that caused the exhaust fumes to go into my cab. Could have been neglected when the engine was installed.I appreciate everything that Stress Free Concord did for me but I'm concerned about the installation of the engine now. Especially after it was missing something as simple as a gasket and could not be diagnosed by them after several attempts. Glad my kids and I didn't get exposed to Carbon Monoxide for a longer period of time.
