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November 2023 by Amber G.
Lemon warning! Should have known when he said his insurance doesn't allow pre purchase mechanic inspections. Luckily I bought the 2 day return option for $350. Took immediately to mechanic only to discover the car was completely rusted on under body, oil leak, engine cylinder misfire, rear shocks completely shot. When I brought this 2014 Jetta back and asked if he ever had it inspected by mechanic before selling, he said well it passed smog. Like nothing else matters. Didn't care in the least about the condition of the cars they are selling. Don't buy that Jetta or anything else from this con!!Update: the down payment refund issued to me yesterday, per my purchased return contract, was declined by their bank!!
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October 2023 by Emil Viceral
Staff there is professional and friendly. Reasonable prices. If you're looking for a deal on a car, it won't hurt to check out what they have. I'm happy with my purchase. I'll definitely return next time I'm looking for a "new" used vehicle.
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October 2023 by Rashad Mamedov
I am not going to write long review. All I wanna say is there is not a lot of used car dealerships u can trust. You can definitely trust e star. I purchased 3 cars from them last 5 years. When you are purchasing used car there is some risks. E star is definitely selling good quality of used cars. Highly recommended
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October 2023 by Dilgam MIKHAEL
Bought my Passat from here last year. Best quality of the car for the best price ever. Finance process was so easy. They even helped to get me a car insurance since I was new in the country. Highly recommended
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October 2023 by Lindsey Griswold
Amazing service , super helpful, and answered every question I asked . Made me feel like they really cared about making me feel good about such a large purchase . I never felt pushed into something I didn’t like or want . Thank you so much for helping get into the right car at an amazing price .
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October 2023 by Şiyar Güreş
Great selection of cars in this dealer. Thank you Efe
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September 2023 by Berat Soylemez
Bought gti from E star. For being first time buyer i am happy with my apr rate. Straight forward deal. Car is excellent and price was fair as well. Definitely recomended
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September 2023 by Jody Sicheneder
We bought a car here that had issues before we even had our plates. They took responsibility and "fixed" it. Within 3 months, same issue and the dealership said they broke an internal part, replaced the wrong part (manual clutch vs automatic) but E Star refuses to return calls or answer email. Shady dealership- DO NOT BUY HERE
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September 2023 by Corey S.
We bought a car here that had issues before we even had our plates. They took responsibility and "fixed" it. Within 3 months, same issue and the dealership said they broke an internal part, replaced the wrong part (manual clutch vs automatic) but E Star refuses to return calls or answer email. Shady dealership- DO NOT BUY HERE
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September 2023 by Jody S
We bought a car here that had issues before we even had our plates. They took responsibility and \
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August 2023 by Kemal Gunel
I bought a vw Passat . They were so helpful and trustable people, also helped me for credit since I had no credit. You can find any kind of car over there
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August 2023 by Ariel LeAnn
Just purchased a 2012 fusion today. Buying process was quick and easy. Will be going there for all my cars in the future
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August 2023 by Marcus W.
This is a terrible place to spend money. They will lie and give terrible service. The cars are bad quality as well.
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August 2023 by Lexy S.
if I could give them 0 stars, a lawsuit and a slap in the face i would. sold us a car looked great, month later started having issues. died in Antioch and had it towed to the nearest transmission shop. well what do you know this douche lord owns the shop too. should have ran but didn't have many options. never fixed the repair. things kept breaking and more and more bs started popping up. wrong size tires. head light that wasn't even fit to the damn car. lord knows what else these people mod podged together. I am appalled and disgusted with these people. NEVER GO HERE
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June 2023 by Bruce R.
I was happy to see the vehicle I have been looking for listed locally in Concord. I decided it was close enough to driver over to take a look. No parking available nearby but I am kind of used to that in California. Two people were in the lot - 1 washing and cleaning a car and the second I assumed was the "salesman". I told the "salesman" which vehicle I was interested in and I walked around it a couple of times, tried the doors that were locked, and also tried to see through the dusty windows to get a look at the interior. Not once did the "salesman" come up to ask if I would like to see inside, or if I had any questions, or heaven forbid, was I interested in buying! I did ask about the window price of that was $1,000 higher than what he has listed on his website. I was advised the lower pricing was the "cash" price, and higher pricing is if you finance. Sadly, not any of the cars he has listed on his website, or any other website, does it document the pricing difference. In my opinion, that is false advertising. If not honest in listing pricing online, what else is not as it seems...Thank you for not selling me this car and saving me $$$$!
