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January 2024 by Jimmy Dutch
Lol yes this place is as bad as the other customer reviews. I must say this spot has some of the weirdest workers ive ever met that have no interest in helping customers. They was all just hanging out at the cash register talking to each other.
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December 2023 by Musaab Ali
This store should shut down. They employ kids who have no interest in working. I was there on 11/13 in the afternoon and was looking to buy some shoes. I saw the shoes I wanted to try and was looking around for an employee. I see 3 employees chatting with each other and paying no attention to the customers. They would look up at me and stay put. I had to walk up to them and ask for help before one of them with some annoyance walked over. I will not be coming back to this store.
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December 2023 by Norah M
I was trying to buy some shoes from here a couple months ago, it was a terrible experience. On the phone they informed me they have the specific shoe in my size. In person (30 mins later) they say they do not have it. Waste of my time. Also, it’s unfortunate how the staff is not interested in working or helping anyone who walks in. Non welcoming, poor customer service.
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November 2022 by Andrew Figueroa
Called and asked about the Jordan why not's in black and they say they don't have them. I saw them on there shelf earlier today on sale. Doesn't make any sense. The girl who answered the phone didn't even check just said no without checking. Horrible customer service. Had to call 3 times. Twice I was hung up on. 3rd time I wasn't done with my questions and I was hung up on.
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July 2022 by Dayana
Rude unprofessional people working here, they ignore the costumers and when someone tries to get their attention they run to the back to go a gossip and laugh at people, lots of people just leaving the store including me because no one but bother to help.
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June 2022 by C Lo
Cool place. Lots of options on display but not too many options on hand. Very nice helpful people with their electronic shoe size availability checking tool. What a tongue twister huh. I will be going back here in future.
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May 2022 by Gabriel Coan
A gentleman and I were in line to buy shoes. The employees continued to walk to the back and then to the front to talk to each other. We looked at each other and walked out. I guess you have to beg for them to take your money.
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April 2022 by Manuel Valencia
A man was there putting on new shoes and leaving his old shoes behind. Then he would stand around the store staring at you. Gave me the creeps so I left. I was kind of bummed out cuz there was a few deals in the store of it I wanted.
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August 2021 by iram bautista
As someone that works in Human Resources I am astonish of employees lack of professionalism working in customer service. I went to this location with the intention of buying three to four pair pair of shoes and after my experience I bought my shoes from shoe palace instead. If there were a way to give negative starts as part of a review I would do so. Rude, unprofessional, and incompetent behavior is how I rate this business. I would highly advise that you take your business somewhere where employees are happy to serve you with excellent customer service.
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August 2021 by miri canas
Worst customer service ever! Rude employees, employees seem like they don’t want to work and gave attitude when asked for sizes of shoes
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April 2021 by Adam Cross
They called me saying I won the raffle for a specific shoe when I arrived I waited 30 minutes and was told there was no shoe here for me .
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March 2021 by alec An
Visited 03/07/21 first time. All staffs was very nice to me.
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March 2021 by Beatrice Nicole Sol Cruz
RUDE EMPLOYEES, I know y’all get annoyed when people call about releases but THATS YOUR JOB, it is your responsibility to answer every single customer phone call whatever you have the item or not. I just spoke with someone just now and said “Our manager dont like it when people call everyday” like who cares its your dam job. No matter how many times a customer rings your phone daily, that is your job and do your job.
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January 2021 by Tamika
Everyone is nice and helpful!
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November 2020 by Jesus Ortega
Nice store with a wide selection of shoes.
