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May 2024 by Brianna Hazelwood
Went about a week ago and it was okay. Service was super slow to ring out and only one person at the register despite another girl seeing how long the line was. Store was just really messy and unorganized.
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April 2024 by Marissa Rosete
We found a dress that will be forever 21 just like my daughter Isabel will forever be 21.
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January 2024 by Bri C
I wish I would have seen the other recent bad reviews to set my expectations accordingly for my online free store pick-up. The items were not available within 24 hours as promised on the website. In fact, it’s been 6 days and I still hadn’t received anything about my order. Called the store and rude associate gave no explanation or apology for it having been 6 days, and of course items were out of stock. Then she hung up on me when I asked for refund. Had to cancel my order through the customer service line. These items were on sale and now I’ll have to reorder online at higher price. Will not be shopping at this location.
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January 2024 by Briana Cravanas
I wish I would have seen the other recent bad reviews to set my expectations accordingly for my online free store pick-up. The items were not available within 24 hours as promised on the website. In fact, it’s been 6 days and I still hadn’t received anything about my order. Called the store and rude associate gave no explanation or apology for it having been 6 days, and of course items were out of stock. Then she hung up on me when I asked for refund. Had to cancel my order through the customer service line. These items were on sale and now I’ll have to reorder online at higher price. Will not be shopping at this location.
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December 2023 by Jessica Helton
Amazing customer service experience with Tatiana and Pearlishia today. Haven’t shopped here in a few years and misunderstood the new rules regarding purchases online vs in store during a last minute purchase. Both saved the day and relieved a headache of frustrations allowing me to walk out of the store with an item I needed. Thank you again ladies!
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December 2023 by Amina Amrane
bad customer service, rude management with very bad attitude. No professionalism at all. Very disappointing ?
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November 2023 by Bruna Steffany
Perfect
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September 2023 by Tyler Harding
Closed down more than 15 minutes early, without notice and without reason. Rude staff to top it off.
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September 2023 by Proxied
Can always find something cheap in their ginormous sales section!
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July 2023 by NETT Wilridge
Smallest f21 I've even been in! and didn't have anything to my liking my son flew out here and he found some things in there
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July 2023 by Pedro Paulo - Mantiqueira Xerém
Great place to shop. Lots of promotion. Children, women and men.
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July 2023 by B Tunc
Be careful with those unprofessional staffs especially the man who is standing by the door on the second floor is completely a rude person. The cashier left the alarm on T-shirt when i was paying on the register and the guy just pulled the bag from my hand very rudely even though he saw the receipt in the bag that he knew that was their fault he didn’t even apologize from their mistake and kept treading us very poorly right in frond of everyone. the other lady just appeared who also works there forced me to go back to downstairs and tell their people to remove the alarm from the item. The issue was completely their fault, instead of saying a quick apologize and fix their issue they are there to make you to feel sh*t . I’m not coming that store again. absolutely not worth it. Try other forever 21 not this place.
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June 2023 by Erika Villasenor
I PARK IN THE BACK JUST TO WALK AND GET THE STUFT THE DOOR WAS LOCK I WALK THROUGH MACY'S JUST TO PICK UP
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November 2022 by Yanira Lopez
Why is this store so hot? My goodness it feels like a sauna.
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November 2022 by Martrude Preston
It was nice. Prices are reasonable
