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June 2025 by Juan Ramos
I just visited this place for the first time for a diagnosis/installation of a new stereo and they had it installed within one hour,excellent price and costumer service.
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May 2025 by Inkblot Pro.
If I could give zero stars, I would.
This place is the definition of unprofessional. I dropped off my car for a simple issue and didn’t hear a word back for hours. I had to call six times just to get any kind of update, and every time I called, I got vague, useless responses. No transparency, no communication, just radio silence.
After SEVEN hours with my car, they provided no itemized list of what they actually did. When I finally got fed up and called again, they told me it would be done in 20 minutes. I show up 25 minutes later, and guess what? Nobody’s there. Ten minutes later, the entire crew casually strolls back from the gas station eating ice cream—after they knew I was coming. Unbelievable.
To make matters worse, they claimed they fixed my alarm system and even charged me for it. Surprise: they didn’t touch it. I had to wait another 25 minutes for them to address that, and when I asked what they even did to my car, they said they didn’t know because the tech wasn’t there. After pressing them further, they admitted he was in the back the whole time.
This shop is a joke. Disorganized, dishonest, and completely disrespectful of their customers’ time and money. Don’t waste either one here. I’ll never come back, and I suggest you don’t even walk in.
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May 2025 by susie kessinger
Why no reviews for years?
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February 2025 by Steven V
Been coming here since the early days when pops was selling at the concord flea Market. Before both shops were built! Yes I am an oG!! Love how the business is ran and everyone on staff is nice! Shout out too Jerry and basheir for the great work and customer service!
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December 2024 by Ernesto Alberto Paiser (paiser)
A little bit expensive but it did the job
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October 2024 by kevin hicks
Great customer service and very reasonable deals!
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May 2024 by Pamala Perkins
This guy is the fairest person around. His business sense and ethic is amazing. We are very pleased with the items we purchased and the overall sound. I would recommend anyone go here.
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May 2024 by Carlos Lopez
I recently had all my speakers in my 2018 Honda Civic updated with Sony’s ES speaker line at GM Electronics. The Installation also included a Hifonics amp for the speakers and a Sony XM-1ES amp with two 10 inch Sony ES subs. These guys did a great job with installation and recommend you check them out for any car audio installation.
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April 2024 by Robert Price
They handle business ?
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January 2024 by Jeff Wachtler
Best stereo shop around the owner is always very Profesional and knowledgeable about anything car audio.And he always gives me a good deal.
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January 2024 by Ale D
I have always been very impressed with this business but today I feel like I got robbed I paid to get a new stereo in and told me it would be 150 to install it and put mic and everything then got a call saying the stereo wouldn’t move from the main screen so it didn’t work I told them to put the old one back come back almost at closing for my car then charged me 200$ not to say the cashier was very rude so disappointed I paid 200 to keep the same stereo that was already in
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January 2024 by Shaheem Sadaat
Great, hoping for more success
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November 2023 by A Clements
Edit: I came back in today and the owner kept his word and looked at the camera with me- which was very honest and kind of him. Did not have to actually take the time out his day to do that but he did. Many places don't care enough to actually make things right so mad respect.
These guys are awesome. Super down to earth and REAL people. They are willing to work it out with you- especially if you are reasonable and respectful.
They've always done a good job in the past and I have always been happy with their work. All employees are very kind as well. Will definitely be coming here in the future for future tints and any other jobs that are applicable.
This review would normally have been 5 stars... This place has always been down to earth, unpretentious, fair, and had solid customer service. The owner and the main employee, who has been working there forever, have always treated me very kindly and respectfully. I have had zero problem in the years I have frequented this place prior to yesterday.
However, my experience yesterday changed that. I always get my tint done here... 4 cars to be exact. I always ask for 5% all around - on all of the vehicles I have had tinted there. This time I asked for 5% on everything and then a shade lighter for the front...
Apparently there was a misunderstanding between me and employee- which is fine- things like this happen. I can also admit mistakes but I am positive I never said 35% whatsoever.
Anyways- when I brought up that I had wanted the windows darker in the front- I was met with a defensive attitude and I was pretty much blamed because of what the computer/receipt said ( like no one has ever entered something into a computer wrong...) Also- I never had a printed out receipt- it was automatically sent to my phone so never had it in my hand to examine it well and spot the mistake in order to tell them there was a mistake. Furthermore- I did not even think to open the receipt on my phone because I did not have any reason to at that time....
I was also there for 4.5 hours (which is fine would rather have a quality job than a fast job) so I was tired and when confronted with blame instead of understanding- after sitting there patiently for so long and then having to defend what I believe to be true- did not feel good at all.
The owner told me he would look at camera footage for me and that made me feel better- but he left and never told me the outcome of that. I will say the owner was fair and said I could pay "whatever I felt was fair" (the other employee was not present when he said this) but then he left before my car was done and so then the other other employee ended up charging me $50 which was a apparently a discounted price.
However- I feel I should have been able to chose what I wanted to pay (like the owner said) or at least treated more fairly and been given the benefit of the doubt had this happened. Had I been offered the choice rather than feeling like it was forced- I would have been more than happy to pay something. As that is the kind of person I am- and it is more about the principal than the money at the end of the day.
So I just paid as I did not want to argue anymore and I did not want to someone to suffer or not get paid if I did not pay. I also apologized for the misunderstanding and tried to be as gracious as possible as I try and treat people the way I would like to be treated- and to take care of any responsibility in the situation, but I do not feel this was reciprocated whatsoever.
I left with an extremely bad taste in my mouth. Which is too bad because I have never had any problem prior to this, whatsoever. I would be more than happy to work this out and come to an agreement that feels good to all involved. I hope my continued business is valued enough to make this right.
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November 2023 by Chief Tamahawk
This place is legit every time I had something wrong with my car they fixed it and looked at it for free and warranty there work
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November 2023 by ANDY LI
One of my biggest mistakes to use this place for tinting windows, I work close by the store, so I thought will be easy just drop off the car and pick up after I finish my work, after I pick up the car, I find out the window have scratches, so I let the manager know, he is ok to fix that , so I bring back they fix the window, but still have scratches, I pick the car and try to change the mirror, my mirror is not working properly anymore, they I drive back right the way, then I find out the open the door panel, and didn’t connect back, after they guy fix , then I found out they make a lot of scratches by the door handle, and the door panel have gap now. If you looking for quality work don’t even bother to come this place, you get what you pay for, That’s just true.
