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March 2024 by Hanna Istomina
I visited a Concord location, and I am thrilled! I was working with Addy, and she is so easy to work with! She is extremely knowledgeable and professional! And sooo patient :) Since I was indecisive :) Five stars for sure! Great experience!
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March 2024 by mxxk c
Highly recommend going to helzberg. Greatly appreciate all the time, energy, and attention to details from Rachel helping my fiancé and I find the perfect engagement ring and wedding bands. Have come back to purchase jewelry multiple times now and it’s a great experience every time. 10/10
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February 2024 by ryan duncan
Great customer service!
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February 2024 by Kylie Morgan
Had a family heirloom resized, set with an Onyx Stone, and had the center diamond set in a necklace. The service was great, timely, and look how gorgeous it came out!
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February 2024 by tyler hays
I went to Helzberg after shopping with another jeweler that I intended to go with just to get a comparable quote and see other options. The prices, quality jewelry, and customer service at Helzberg far exceeded my expectations and I ended up buying an engagement ring that I couldn’t be happier with! Huge thanks to Jovan and Lauren!
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February 2024 by taylor austin
My husband and I had a great experience! Rachel was awesome. We got a fabulous deal on a beautiful new ring. I highly highly recommend!!
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February 2024 by Nubia Vargas
Amazing experience at Helzberg at SunValley mall. The manager Jovan has the best customer service I could have asked for. Highly recommend shopping here. Their warranty covers most issues and is a hassle free process!
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January 2024 by Lisa Graham (Zoe'sMommy)
KAYLA is amazing. Came in to do a Christmas return and she was so patient with me. It’s nice when the salesperson also has a great knowledge of inventory and is able to make suggestions
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December 2023 by Sophia Gavino
Kayla was amazing! She was patient, kind and wrote me the best thank you note!
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December 2023 by Krystal Abaunza
Best customer service and quality diamonds hands down.Jovan is very professional and him and his staff always make our experience very memorable every year we come. We have been coming here for 5 years and we always leave very happy.
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November 2023 by Runwild James
Shout out to the entire staff here at Helzberg! Rachel Smith was super full helpful and definitely made me feel comfortable and took her time to show me everything i was looking for. Thank you again!
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July 2023 by Jaime L.
Came here to pick out the big one for my proposal. Funnily enough, I actually went to Kay's first but they didn't have the best customer service. I knew exactly what style I was looking for and they gave me some terrible suggestions. I walked across and found Helzberg. Kayla greeted me and was super friendly. She understood what I was looking for and gave me some excellent recommendations. Originally, I was going to settle for something under a carat but they had very competitive pricing and ended up getting a stunning rock. She also recommended getting the ring sized now instead of waiting. I was pretty sure I knew my GF's ring size and took her advice. She assured me that we could get it resized again if it ended up a bit loose. It took about 3 weeks to get it resized. Gents, if you're planning on proposing and shopping give yourself a month to prepare. Helzberg was very communicative throughout the process. I got calls emails and sms when the ring was ready. My girl was literally stunned when I proposed. I left her speechless. She's very happy with the ring and couldn't believe how big it was. Kayla even sent us a congratulations letter after the big day. Such a kind gesture and we really appreciate all the support we got from this place. Thanks for everything. Please stop by here and ask for Kayla!
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June 2023 by Robert Beougher
Great help great price always get all my Jewelry needs
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June 2023 by Inna Sofia Rachel
My fiancé and I purchased our wedding bands from this store. They are quite accommodating and won't pressurize you into purchasing expensive jewelry. Instead of merely listening to a sales speech, they focused on us.I'm very grateful to Kayla for helping me to find the perfect wedding band. ❤️
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May 2023 by Inna Sofia Manahan
My fiancé and I purchased our wedding bands from this store. They are quite accommodating and won't pressurize you into purchasing expensive jewelry. Instead of merely listening to a sales speech, they focused on us.I'm very grateful to Kayla for helping me to find the perfect wedding band. ❤️
