H&R Block offers expert tax services to meet various tax needs and maximize refunds. Customers can easily set up appointments at local offices or opt for the convenience of working from home using the Digital Drop-Off service. The safety of clients is a priority, with measures like deep cleaning and social distancing in place. Clients have consistently praised the supportive and talented staff, highlighting their knowledge, professionalism, and positive attitudes. Many have reported a great experience each year, with a sense of peace of mind due to the thorough assistance provided. Specific staff members, such as Elena Foster and Ofelia Chang, have received commendations for their expertise and helpfulness. Overall, H&R Block is recognized for its excellent customer service, making tax filing a pleasant experience for many.
I have been coming to H&R Block in Concord for the past three years and my tax preparer, Mrs. Ofelia, is wonderful! She is always ready and takes the time to explain things to me. I really appreciate her! Highly recommended!
March 2026
We have a wonderful tax professional we have used for a few years and she is great. Very personable and knowledgeable. Would highly recommend.
March 2026
Wei Wen Zhu was very detailed oriented and did not rush. She answered any and all questions that I had. I would most definitely recommend her to anyone that asks.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
