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December 2023 by Mahi Erdal E.
They always take care of me and provide a great service. customer representative Marco is very knowledgeable and professional
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October 2023 by Gina Smith
I got my car fixed here and the lady who was in the back desk helped me and she was kind. The office was clean and nice inside. They have a car rental next door which was nice. I am waiting to see if the paint stays on so far so good.
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October 2023 by Aleksey Mikhnov
Fantastic service all around. Part of AAA csr insurance network of auto body shops. Huge thanks to Dana for the quick turnaround, quality, and prompt & constant communication/updates. Highly recommend.
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October 2023 by Vince Ingram
Had a person in the parking lot hit my car, came to Jim's for an estimate.10 minutes later he came back and said it all polished off and I was on my way.What a time saver, I will definitely be coming back for all my bodyshop needs.
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August 2023 by mohammad saber
I scheduled for 12 and once I arrived to the shop they said you adjuster or the person who Estimate the damage is on break come back in 30 minutes.
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August 2023 by Jamie T.
Throughout the years Jim's has always been my go to auto body service. The concord location is the best! Thank you Lisa for all help and expertise. Hope I don't need a body shop again, but if I do you know I will be back!
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August 2023 by Cassandra D.
I can't believe how bad it's the customer service in this place both locations I was supposed leave my car in Antioch for insurance work, and the lady in the front desk was very unprofessional. I decide to go to Concor closer to where I left my personal vehicle because they refuse to give me a ride I stopped this afternoon asking for help same thing I understand that we need appointments but Jesus can't believe this front desk ladies I'm going to crash champions
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July 2023 by Carl Elmore
I've used Jim's autobody before and there work was very good.This time around I had the pleasure of meeting Lisa auto advisor. she kept me updated on the entire process of restoring my SUV and I must say the time-line and quality of work they did was exceptional.If you love your car, truck or SUV this is the place to bring your vehicle. The entire staff is great.
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July 2023 by Amaya Miller
Jim's was super efficient and kept great communication when it came to servicing and fixing my Range Rover! They were extremely timely with the repair of my car and I would highly recommend their services!!
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July 2023 by Kris M.
We came to this place due to a accident on our vehicle. The repairs done to our vehicle was not very good and when we had problems after the repair they performed. Jim's auto body employees worked against us and advised our insurance company to deny repairs related to our accident. Most body shops help customers not the insurance company. Be careful bringing your car to Jim's auto body they don't want to fix your car and all they care about is how they can work with your insurance to do the minimum repairs.
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July 2023 by Amaya M.
Jim's was super efficient and kept great communication when it came to servicing and fixing my Range Rover! They were extremely timely with the repair of my car and I would highly recommend their services!!
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June 2023 by Angela H.
I can't say enough wonderful things about this shop. From front end receptionist to the owner's son, Darren, everyone was kind and professional. Even going out of their way to accommodate me and my requests for all OEM parts. I would highly recommend this shop. I'm definitely sending all my friends and family to this place.
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April 2023 by Nancy Osmun
This Shop is FIRST RATE!I have gone here 3 times. Every time I was treated kind and with respect.It's old-school Customer Service. The way it should be!
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April 2023 by John S.
I have a used car and the grill was missing clips and screws. I spoke with Darren and he had me bring the car in. He told me the bumper would have to come off and would cost much more than I thought. Darren said he had adhesive tape and have one of his guys take care of it. Couldn't have been a better situation. Flat out honest and just a great experience. Saved me a good chunk of money.Thank you Darren.
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April 2023 by Chris B.
Make no mistake this place works for the insurance company. If you bring your car here they will talk the insurance company what happened and only fix what the insurance company tells them to fix. I'm now stuck with damage to my car from a hit and run that they told the insurance company didn't happen from the incident. They are not on your side. I didn't ask them for their opinion. I asked for an estimate to fix the damage. It's the insurance companies right to decide what happened not the auto body shop. Take my advice and go to an independent shop and get an estimate for the damage and send that to your insurance.
