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January 2024 by Camilina R.
Lavena and Adrian are the kindest, most helpful CSA I have ever encountered! They go above and beyond answering my questions and bring such happy energy to the store.
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December 2023 by Ricardo T.
These guys are superstars!! I just went for the first time and every single person in the store was extremely helpful and informative. Truly wonderful, caring employees and management. This is exactly the kind of place i want to give my business to.
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December 2023 by Hawk E.
I would give it 5 stars as they have a "buy four get one free" policy, however every time I go there to get dog food they always only have 3 bags in stock, and never any "in the back" which forces me to get another bag that is mismatched. Then online the next day stock is back to 3 again. What is the deal here? So 3 stars for only 3 bags.
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October 2023 by Derrick O.
Excellent customer service. Everyone's extremely helpful and knowledgeable and incredible working here. I love all the options for foods for cats dogs and treats for cats and dogs as well. I was able to get a larger litter box today. Also some treats and cat food. They definitely have some top notch quality products here without all the junk ingredients I will forever shop at pet food Express for my pet needs.
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August 2023 by Patricia N.
I just want to give praise to the "Clayton" Pet Food Express. I went in to purchase flea medication for the feral cats that have taken up residence in my backyard. I was greeted by Brant an associate who works there. He gave me plenty of options and offered me a free gift. After conversing with him it was checkout time. Joseph another associate helped me with my purchase. I want to say these two gentlemen have excellent customer service skills. They were so kind and caring. They went above and beyond for me and I appreciate it. A++++ I will definitely go shop there more often.
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August 2023 by Jones K.
The experience was nothing short of fantastic what's your list that was exceptional service provided by an older gentleman who display about the knowledge about cat food. Is it assistance was invaluable and help me find the perfect cat food for my kittes.He took the time to explain the benefits of different card options helping me make a informed decision without any pressure it felt very personalize tailored to my pets requirements.Thanks to the gentleman's guidance I left the store with a new phone company and the cats food I had chosen. Kudos to pet Food express for such welcoming knowledge wanting Bierman for pet lovers like me.
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June 2023 by Glenn L.
Armed with a 20 percent coupon from ARF, we did some light shopping here. Not sure I think this place is much better than Petco but seems like they have lots of necessary supplies.
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May 2023 by Belle D.
I was super pleased with the service! Brant was very knowledgeable about the different dog foods they offer. I also brought my puppy in with me and I appreciated how welcoming everyone was to him and myself! Highly recommend
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February 2023 by Emily L.
The amount of money I drop here for my dog is ungodly! I think I am here once a week for something! One of the staples I always grab for my pup are the NoHide bones. These are a life saver when she is not ready to sit down at night while we are tired! They are made of rice so they are better for her tummy and won't splinter and wind us up in the hospital. Also the past few times I stopped in they had a buy 3 get one free deal which is great for her habit! A new find that will now become a staple are the Honest Kitchen pour overs and stews. Poppy goes wild for these over her kibble! Yes I created a monster but I can't say no to her cute wittle face! They also have little pouches of pumpkin which are great because she gets upset tummy's often. And I always have to scan the treat isles. An automatic grab for us are the honest kitchen treats. She really likes the heart shaped parmesan pecks! We also got some great high reward freeze dried chicken treats that make nail trimmings go so smoothly. Plus the same buy 3 get 1 free deal was in place last time I stopped by!
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January 2023 by Emily R.
Good store for all pet needs! I was there for cat food and bunny stuff. They sleays have what I need!
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December 2022 by Eliana N.
I like this pet store a lot it, it has a lot of variety to choose from. They had a very nice set up when you first walk in with many different dog treats. I definitely had to get my go to dog food.Everyone here is also very nice and helpful.
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November 2022 by Traci B.
Husband and I come here quite often and everyone is always so helpful. We bought 2 toys and one of my dogs chewed the top off completely!!! We took the toy back and Brant/ Bryant ( think that is his name) returned immediately, no questions asked and gave our dogs some treats for them to try. He is so helpful......We really like this place, great customer service
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August 2022 by Kristina A.
Went in the other day for something special for my picky cats. Jennifer was very helpful and recommended Weruva canned food as well as Catit cat treats. These new items along with their dry kibble has made them very happy. All great praises to this great store and especially Jennifer. Always so helpful and friendly. A+++ Will definitely keep shopping here.
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July 2022 by Donna D.
They had the Ecollar I needed--- Petsmart didn't. Very expensive but tons of things on discount racks.
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July 2022 by Jennifer B.
I've been shopping here since it opened many years ago. Great service wonderful people that work there. I needed a certain brand harness so I went to a different pet store so unfriendly. At pet food express they are always friendly if they don't know an answer they will figure it out.
