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March 2024 by Nickolas M.
I drove 40 miles to check out this place, and I'm glad I did. When I arrived, I found that a couple of wild turkeys were waiting for the store to open ahead of me. They were kind enough to let me enter ahead of them. Once inside, I was immediately greeted by the owner, who apologized for not having any trains running yet. Can you believe it? They had been open for two whole minutes and hadn't started running trains yet. But before I could say, "all aboard," the owner had his Broadway Limited SP 4449 (HO) on the tracks, blowing its whistle and speeding down the layout. I toured the store and found a vast selection of locomotives, rolling stock, and everything anyone could possibly need to build a model railroad in any size, shape, or scale imaginable. As I walked around the store, I could hear the owner greeting customers and answering technical questions about the hobby off the top of his head. I spotted a few items that interested me and checked the interwebs for price comparisons. To my surprise, there wasn't a significant "brick-and-mortar tax." Pricing was fair. When you consider the investment necessary to maintain a well-stocked hobby shop, I'd say the place provides great value. I look forward to returning to Just Trains as I build my layout. Great service, great selection, and great value. Five stars!
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February 2024 by Patti H.
I brought a couple items in for repair back in 2021 and items where shipped out for repairs. Always had to call to check status after a year went by never received return calls and when did reach them they said waiting on part. Eventually I never got a call regarding my items or received my items BACK! Would NEVER recommend using them for any repairs! Poor customer service!
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December 2023 by Andersen C.
This place is AMAZING When I first went there I was greeted with a man named Wes He is the store manager and almost store owner. As me and my mother were about to leave he gave me a Athern Caboose And I started coming there every Weekend! If you see him tell him Hi and he will tell you everything you need to know!
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December 2023 by Karl A.
What a great shop! Coming in the team was welcoming and had a great sense of humor! The selection was impressive. Lots of scenery materials and paints. Most of the N scale was consignment, but there were plenty of deals to be had. I'll definitely swing back next time I'm in town!
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December 2023 by Joan S.
Wes went over and beyond to help us get our vintage Lionel train back in action. The entire staff was friendly and helpful.
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October 2023 by Fernando Silva
Just Trains in Concord is a great train store with knowledgeable people.
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August 2023 by Norlando Saavedra
Love this place even if your not into trains they got a lot of paint and there very knowledgeable.
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June 2023 by Carter Home
I had a great experience at Just Trains, I went on Sunday and the people were very friendly and helpful! I would definitely go back to the train store!
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June 2023 by Jim Hawksworth
Just trains is an incredible store totally dedicated to a hobby of model frames. Wes and the team are so great and knowledgeable and encouraging in the hobby.
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May 2023 by David W.
Just Trains is a great store with excellent customer service! My wife needed some train scale scenery items for a miniature project. She called Just Trains and a very nice, helpful man (think it was Jim?) answered all of her questions. My wife ordered online; everything was well-packed, as described, and arrived quickly. We both love train stores and want to go to Just Trains soon and see all their fun scenes, etc. Meantime, we know where to look first when we need train scale items. Highly recommend Just Trains!
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April 2023 by Michael W.
You probably have been in hobby shops before, staffed by disinterested staff, probably working there for the discounts so that they can afford to support their hobby habit. Just Trains, on the other hand, is in fact staffed by a very knowledgable team, and they are very glad to assist you with anything. Parts, like that small spring that shot over your shoulder when you took that whatsit apart? Technical questions like sizing your new transformer? Buy a train set? They are interested in what you are interested in. They match their excitement with your excitement making it a great consumer experience.Good folks.
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March 2023 by jason anderson
great place, good prices. fantastic funny and nice workers. a good layout to run trains on. i couldn't ask for much more of of a train shop
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March 2023 by Ronald Guild
3 of these brass were purchased at Just Trains.
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February 2023 by Mason Denton
Always an amazing experience. The staff are always helpful with questions about the hobby. By far the best place to go for model train needs.
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February 2023 by Danny C.
This place is the dream store for the young model train enthusiast. Our 15-year-old is easily frustrated but Wes and his staff are incredibly and unfailingly helpful and patient and I've seen my son blossom and grow with his love for this hobby. Beautiful merchandise, scrupulously honest, offering as much (or as little) detail as you need, and what a fabulous layout they have that they make available for customers bringing in their own trains. A real gem of a business and we're so happy we discovered them!
