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December 2023 by Lacey O'Dwyer
I was impressed with the onboarding process at this center when I needed immediate care for my 2 and a half year old, son. I called one day, scheduled a tour for the next day, and elected to register my son following the tour. Prior to this, my son attended another center (similar to La Petite Academy) for over 2-years but I was concerned that he wasn’t receiving proper care tailored to his speech and developmental delay. I was very transparent about this with the director and the teachers in the Pre-K class at La Petite Academy and was even informed that this wasn’t the first time a family has reported a similar situation. My son attended La Petite Academy for 8-days before I terminated his enrollment. This center has an open floor plan with no doors or gates to keep children within their own classroom, other than with verbal instruction. On the 8th day, I received an Incident Report for a safety issue, and was advised that my son attempted to leave the center and that it’s not manageable for the teachers to chase after him. After discussing the issue at hand with my husband, we felt it would be in the best interest for our son to give a 2-week notice, and place him back in a center with closed off rooms. When I emailed the director to provide notice, she proceeded to say that my son has displayed very challenging behavior. I explained that he hasn’t had the opportunity to comfortably transition into a new environment with new people and that his actions aren’t malicious, it’s simply him displaying typical toddler behavior who doesn’t have the ability to exercise self control and that it’s normal to push boundaries. The directors response was “please understand, this is not typical 2 and a half year old behavior”. This person is supposed to be the heart of the center and to say that this isn’t normal toddler behavior, when a child has only attended the center for 8-days is just showing how incompetent this person is to oversee a center of multiple children. Thankfully, I was able to find immediate alternative care and was offered to waive the 2-week notice so that my son does not have to continue care. I did contact Customer Service Thursday morning, and was informed that I would receive a call from the Regional Director within 24-hours; however, I still have not been contacted by Monday afternoon.
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December 2023 by Lacey O.
I was impressed with the onboarding process at this center when I needed immediate care for my 2 and a half year old, son. I called one day, scheduled a tour for the next day, and elected to register my son following the tour. Prior to this, my son attended another center (similar to La Petite Academy) for over 2-years but I was concerned that he wasn't receiving proper care tailored to his speech and developmental delay. I was very transparent about this with the director and the teachers in the Pre-K class at La Petite Academy and was even informed that this wasn't the first time a family has reported a similar situation. My son attended La Petite Academy for 8-days before I terminated his enrollment. This center has an open floor plan with no doors or gates to keep children within their own classroom, other than with verbal instruction. On the 8th day, I received an Incident Report for a safety issue, and was advised that my son attempted to leave the center and that it's not manageable for the teachers to chase after him. After discussing the issue at hand with my husband, we felt it would be in the best interest for our son to give a 2-week notice, and place him back in a center with closed off rooms. When I emailed the director to provide notice, she proceeded to say that my son has displayed very challenging behavior. I explained that he hasn't had the opportunity to comfortably transition into a new environment with new people and that his actions aren't malicious, it's simply him displaying typical toddler behavior who doesn't have the ability to exercise self control and that it's normal to push boundaries. The directors response was "please understand, this is not typical 2 and a half year old behavior". This person is supposed to be the heart of the center and to say that this isn't normal toddler behavior, when a child has only attended the center for 8-days is just showing how incompetent this person is to oversee a center of multiple children. Thankfully, I was able to find immediate alternative care and was offered to waive the 2-week notice so that my son does not have to continue care. I did contact Customer Service Thursday morning, and was informed that I would receive a call from the Regional Director within 24-hours; however, I still have not been contacted by Monday afternoon.
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October 2023 by Lamont McNaulty
New management and poor staff. Management has no accountability, they place blame on the kids.
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September 2023 by Blanca T.
**UPDATE 9/13/23 -- Unfortunately nothing good to say. I'll try and keep this short. Teresa finally got back to me the Friday before Labor Day, I requested to look the video footage and she told she can't do that because it would compromise the safety of the other children, ok cool I can respect that. So I told her about the incident that happened that I saw Ms. Kim yanking my sons arm aggressively and she said she would pull the video footage to review. The incident happened on a Monday and when she did finally get back to me it was Friday (4 days later). She told me that the video records only record for 1 week then it records over itself so anything beyond 1 week is "lost footage". So she told me she would put in that request to pull the footage since it was still there so she can review and she would get back to me the following week. It wasn't until I hung up that I realized it was a holiday weekend and she was requesting to pull footage on a Friday afternoon. I'm sure you can see where this is going .. she called me Tuesday letting me know because of the holiday weekend the request didn't get in on time and the footage was "recorded over". Such bullshit. Needless to say I was pissed. So I asked her what are you going to do about this then because I know what I saw and you guys took no urgency to see for yourself KNOWING that it would be recorded over by Monday. So much for the safety of our kids right. All she told me was "we'll take this as a learning opportunity for our staff and implement retraining and coaching" WOW. So glad my son could be a victim of abuse to teach your staff to me more mindful of other people's children. Shame on this establishment. Nobody's child needs to be made an example of abuse to provide a "learning opportunity" for your staff. Anyone wanting to take their child here or is currently there now, please keep in mind the video footage only records for a week. If they are saying your child is not abiding by the rules and is getting written up constantly, ask to see the footage immediately of the incidents. My son doesn't act the way they described him to be and I wish I would have asked for the footage earlier. I believe my son was just acting out from abuse. He started a new daycare in the area and it's been a couple weeks now and I haven't gotten one phone call. Proof enough my son was not the problem.
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August 2023 by Monti P.
Since Mrs. Sam has left. This school has been completely a disaster. The assist director lies about availability to incoming parents. It happened to me when I was trying to sign up. Luckily, something told me to go up there and I talk to Mrs. Sam and she said they did have availability. The pre k teacher (ms. masa) verbally abuses the kids in her class all day. I witnessed this first hand while picking up my child. The "NEW" director Ms. Claudia that replaces Mrs. Sam, is never there and the staff covers for her. She's not the most friendly person and only speaks to parents if they speak first. All she does is seat at the front desk all day while on her phone. I tried to ask her a question and everytime her answer is " Let me get back to you, I have to ask my boss?". How she got this position when she can't answer simple questions amazes me. Ms. Claudia doesn't even speak to the kids when they walk in. She's the definition of coming to collect a check.
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August 2023 by Jessica O.
Went for a tour and everything looked lovely and added myself to the waitlist. When I needed to reach back out to change my initial need from part to full time I couldn't get anyone to answer or return my call. It literally was weeks of calling at different times of the day until someone picked up. I was told a certain time period but it's long come and gone and no one ever reached out. For the cost of this daycare I would expect the customer service to be top notch. I took this as a sign that this wasn't the daycare for me. It was actually out of my way to take my child here but I thought it would be worth it. Feel like I dodged a bullet and am super happy with where my child ended up.
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July 2022 by Rebecca M.
We brought our kids (age 6 and 2) to La Petite Concord for a week while visiting family in the area, and had a truly wonderful experience. The teachers and staff were loving, kind, and professional. Even our 2 year old, who struggles with new places and faces, didn't fuss and drop off. If we lived nearby, I would definitely bring my kids here full time--and we'll be back next summer!
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March 2022 by Nicci M.
We have brought our son to La Petite since he was 7 months old and are really grateful for the fantastic care from the teachers and Ms. Samantha/Ms. Melissa. Our son has learned so much over the last 14+ months and we truly feel he is in such great hands that genuinely care about him each day.The teachers are in constant communication through their internal app about what your children are eating, when they are napping, sending pictures of all the crafts and games they are playing - and if you want to you can follow along on video to check in throughout the day.Overall, La Petite is really great daycare and I highly recommend!
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February 2022 by H.T L.
Samantha is very business oriented ,responsive to parents and helpful.My son is now in the transition to La Petitie and he seems like it so far.
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December 2021 by The Ender perl
I did not like it
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October 2021 by Lije'neke W.
They were indeed cited & fined thank goodness. I still would not recommend this school. No amount of retraining will ever justify putting your hands on a child. If you'll do it once you'll do it again. I hope I saved a child. I encourage all parents to pay attention to the cameras if you do decide to choose this school. It definitely saved my son from God knows what
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April 2021 by Mor G.
We went for a tour and ended up witnessing an employee losing their temper with a 3-4 year old child, picking him up with some force and putting him on his nap cot. Extremely disturbing, I still think about it. Be careful parents, keep your eyes open.
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December 2020 by Aline Gioia
If you are looking for a school that like its motto says “be the change you want to see in the world”, you are in the wrong place! This school trash doesn't care about make this world a better place, it doesn't embrace disability. My son has autism, he is a very sweet, intelligent and verbal child, he was suddenly expelled from this school just because he did not want to sit for a long time (which is totally expected for an autistic child), when I went to pick up my son we were treated in a super rude way, he spent 3 days in an anxiety crisis because of this episode, and I'm still having a lot of problems to get my money back. This was the worst experience we have ever had with a school and with prejudice. I do not recommend this school to anyone, disabled or not.
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December 2019 by Anita Bradley
My child has been enrolled here for the past year and I have nothing but great things to say about the daycare, the staff and particularly the Director. I am in constant daily communication with the staff about my daughter's progress and I have yet to experience an unpleasant staff member. It is clear that each staff member not only loves their job, but they each possess a love for children.It is a safe, productive and sanitary environment. It amazes me the things that my child is learning at such a young age. I rest assured that my child is well-regarded each and every day. They have my full recommendation to anyone seeking a safe learning environment for their child.
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December 2015 by Jillian Hobbs
My two year old daughter attends La Petite Academy in their Early Preschool program. She LOVES her school! On her very first day, she was taken on a tour of the school so she knew where everything was, she met all the teachers and was welcomed with open arms. The teachers here go above and beyond their duties to ensure all the children feel loved and are cared for to the best of their abilities. I couldn't imagine sending my daughter anywhere other than La Petite! They communicate very well, and each child is sent home with a daily communication form for you to review. The teachers tell you the exact amount they eat, what they enjoyed, or any other little thing (or big) they did that day! It really makes you feel at ease as a parent, to know your child is eating well, being changed/sent to potty at certain times throughout the day, napping, and so on. My daughter has learned so much, she knows her alphabet, how to spell her name, how old she is, and even the phonetic alphabet. She's constantly bringing home new songs and stories from school to share with her dad and I. I'm always impressed with how much she truly learns from her Preschool class!Thank you La Petite! :)
