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February 2024 by Paul Crespo
I personally like going to Macy's, seeing, touching, and trying on clothes before you buy. They also have many other times to choose from. They should, however, increase their houseware inventory.
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February 2024 by J Z
Not the best customer service. Inventory seems dated and Betty unorganized throughout store depts
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February 2024 by Rosa María Escobar Moreno
Good offers
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February 2024 by Jorge Castillo
Ok excellent
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February 2024 by Manofskillz
There was no crowd and the person that helped me was very helpful answering my questions
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February 2024 by Heer Sohal
Wonderful place
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February 2024 by Bianca Gaitan
How are there so many people working here but so little customer service and NOBODY at any of the registers??? It is so frustrating coming to shop here getting no help, no customer service, and nobody there to even check you out.
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February 2024 by Deirdre Moriarty
Found what I needed quickly.
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February 2024 by Juan Lile Troncoso-Ovalle
Customer services are not always priority at Macy's. Today it was good.
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January 2024 by Susan Holley
Quality is DISGUSTING
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January 2024 by Jennifer Lowery
Though busy for the holidays, displays were organized and staff were friendly.
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January 2024 by Blessed Queen
Lots of gift choices here.
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January 2024 by Stephen Moon
Usual Macy's!!
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January 2024 by sophia rose
Youney (I believe that was her name) was so kind and helpful! Last night, I came in too close to closing to purchase a bag I really wanted. It sold out super quickly online but luckily she was able to put the last one on hold for me so I could come back to pick it up in store today. I’m extremely happy with my purchase and the service I received! :)
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January 2024 by Janessa Fong
Please hire better associates. People are rude and would ignore your calls. I had to call a different department to get another department to pick up the phone. When I finally got to speak to someone two hours later, they were so rude, unfriendly and did not care about customer service. They hung up immediately without an apology for the wait or to have a good holiday it was literally straight up telling me no no no no and then ends call. It was incredibly HORRIBLE. After that, I'd rather shop in some other store. Never going to depend on Concord Macy's ever again.