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April 2024 by Mary G.
We purchased a mattress today and Ty was our sales person. From the first minutes in the door, he approached us to help, answered many questions and was knowledgeable about all the mattresses. He was so patient as we went back and forth trying mattresses multiple times. He did not try to upsell, understood exactly what we wanted and gave us time to decide. Ty is the epitome of an excellent sales person. We were extremely impressed with him and the selection at the Mancini's in Concord.
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March 2024 by Ja'milah S.
They have wonderful customer service and work with you to find the best of the best that fits your needs. Ty was an amazing salesperson and was a great deal of help finding the perfect mattress at the best price.
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March 2024 by Alexandra O.
Ty was amazing, patient, willing to explain differences in mattresses and price points in an approachable way, and didn't put pressure on us, showing us a full list of options across a variety of price points. Best part is our mattress will be here tomorrow!
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February 2024 by Kerzon W.
needed a new mattress, so I browsed through online "find your perfect bed" kind of stuff. I went to a couple of actual places, and finally found Daniel at the Mancini's in Concord. He helped me figure out what I wanted/needed way more than google could! Awesome guy, he let me do my thing, and had great customer service. I didn't know that being a slide sleeper could change into being a back sleeper through the night. I would definitely recommend to get the personal experience to pick your mattress, instead of the click box kind of thing online. You get to try out the mattresses and really get an idea of what works for you. Thank you!
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February 2024 by Spike S.
My husband and I bought a new Tempurpedic and adjustable base from the Concord Mancini's. And let me tell you we couldn't be any happier with the excellent service and care from Daniel V. We had a ton of questions and concerns coming into this process. Daniel was incredibly knowledgeable and provided amazing customer service during and after the purchase. The delivery was fast and efficient. Any time we had any questions Daniel was waiting and ready to help us out :) A mattress is a huge investment in your overall health. Don't skimp on something that you use every day. If you're looking high quality products with exceptional customer service, do yourself a favor and go to the Concord Mancini's and ask for Daniel V.
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January 2024 by Steve O.
If you are thinking of purchasing a new mattress, visit Ty at Mancini's Sleepworld located at 1000 Sunvalley Blvd. Concord. Ty, is knowledgeable, professional and sociable. He made our shopping experience enjoyable. Ty is patient, articulate and very knowledgeable about ALL their products. We purchased a Casper and Tempur-Pedic. Can't wait for delivery and our first nights sleep.
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January 2024 by Lenny And Jeanni F.
An update on the review and Mancini's they had addressed the situation for us. We really appreciate it. we recommend Mancini's Inguss & Brandon . So, from one star, we would give the 5- stars .. the delivery service on the last pick up date was very good recommend
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October 2023 by Pat T
The issues I had with returning a recliner to Mancini’s has been resolved. They will look into making their return policy regarding furniture more accessible to shoppers.
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October 2023 by Michael
Fantastic customer service. I am very impressed with Brandon and his district managers top notch service in deliveries and promises made. I entered the store this labor weekend for exclusive deals and was meet with incredibly helpful advice and comparison of mattress with Brandon. He throughly explain the type we wanted and recommended various candidate. I was very pleased with our selection. Then we were promised next day delivery which sold me. Even though the delivery worker forgot to bring part of the order, Brandon took the extra mile to fix the problem delivered the next day. Overall, very satisfied with their professional services
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August 2023 by Marian Stuart
I got a bed and the man that helped me even thru in a $150 mattress protector. I have Stage four cancer so I needed a comfortable bed now that my body is starting to hurt worse and I'm getting sicker?. They delivered the bed the next day and would have taken the old mattress if need be.
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August 2023 by E.S.P Stiles
I had a very painless experience buying my mattress from Brandon Clark. He showed me many options and was very laid back and not pushy. I love my new mattress. I highly recommend Brandon.
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February 2023 by Erik Fosker
We decided to start our mattress shopping at Mancini’s Sleepworld, and we are glad that we did. The salesperson who greeted us, Ty, was very helpful, and he listened to what we would prefer as far as the type of mattress, frame and pillow that would meet our needs. He answered our questions thoroughly and knew his business well. His friendly and helpful demeanor left us with a very good impression of Mancini’s. Also, when the crew came to assemble our new bed and mattress, they were very efficient, helpful and friendly. We would not hesitate to shop there again, especially if Ty were our salesperson again!
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February 2023 by Sarah
I recently bought a mattress the other day from Mancini’s in concord. I wasn’t sure which one to get but the person who worked their Nichole was absolutely amazing. She helped me find the right size mattress for my kids bed that wouldn’t be to high for them to fall out of bed. The mattress is so comfortable, my kids love it and love jumping on the bed too.If you need a mattress that will last a long time and is super comfortable then shop here. Delivery was fast, easy and haul away was a breeze.Ask for Nichole when you are there, she’s the best!
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February 2023 by Royce Bussey
Salesman Joshua and store manager Jerry went above and beyond in every aspect of the purchase of a mattress for my daughter and I. First off, Joshua was polite, professional, and greeted us with a smile, he took his time to ensure my daughter found the most comfortable bed and headboard for her. I already knew I was purchasing a Nectar. Upon delivery a error was made and the beds didn't come. In steps Jerry the Manager, he immediately apologized on behalf of the company, gave adequate reasons for the delay and rectified my satisfaction. I truly appreciated his due-diligence. I felt like I was talking to a life long friend! Amazing experience and that’s rare these days. Mancini's are blessed to have these two professionals working for them. Good luck gentleman. Thank You Again!
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February 2023 by Joel Acosta
Great experience with our mattress purchase with Nichole! Very easing going and knowledgeable of the products in store. Make sure you ask for her to have a great, easy, fast and painless experience!
