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January 2024 by Xykka
It’s nice to have a great service from a fellow African. I had cornrows done - for my wigs ?. I had the hair on for about 4 months because it was really well woven. The best part is that the salon also has hair care products for sale. So you can buy hair extensions on the day of your appointment. You can also wash your hair before installing a fresh one.
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December 2023 by Shana Williams
Always a great experience.
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September 2023 by Karl Richtenburg
Friendly, responsive, and they do an excellent job. Thank you for fixing my son's braids last minute. Looks great!Services: Braids
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August 2023 by Nicole Steelman
They did amazing on my daughters hair!!! More then I wanted to spend but worth it.
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August 2023 by Ashley
First of all I made an appointment for 8am in which I was told not to be late. I show up at 8 and no one starts working on my hair until 930am. This place has bad customer service. The hair dresser kept making lo key comments about my scalp being sensitive to me, her coworker, and someone on the phone. Customer service still counts in 2023 and I will not be back!
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July 2023 by Monica Redwoods
Excellent quality and selection, fair prices, friendly service!
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April 2023 by Neetu Gakhar
Marie Louise is amazing. She is so patient and impeccable work. Highly recommend
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March 2023 by Jn p
She's been the fastest braider I've found in a long time.Her work was amazing and I keep getting compliments on it
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February 2023 by Elvis Katic
By FAR, the best experience with a hair braiding in Bay area ! I'm doing it for over 20 years. Being touring musician, I need it done almost monthly and this place exceeded all my expectations. Done fast, neat and by super friendly ladies. This is my new go to place.Service: Braids
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December 2022 by missolay4u
today makes one week.. and i love them.. * Small Box Braids * my new hairdresser .. thank you!!!!Service: Braids
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October 2022 by Ceallach D.
Jeanne and Marie Louise were a true blessing for me. I have very long hair that I usually braid or put in a high bun. I broke my wrist though and was in a cast or brace for 4.5 months. I really needed a protective style. They braided me up a couple of times because I could do nothing with one hand...not even wash it. They did a great job to help a white girl out. Over the course, I went with just my color to adding in blue to blend color that is extremely close to my color (30, 613, and orange Rapunsel and then the blue). Now my wrist is getting better (it's a slow process and my middle finger is still not right so braiding my own again may not be possible for a while), I am thinking about my next step. I have never dyed my hair and red hair doesn't really take dye, but now I am considering a bright color on my natural hair The ladies made me feel beautiful during a time that was very difficult for me and I am so grateful for their support and love. I have also learned so much about braiding and how black women care for their hair. I hope I can say that any black women feeling self-conscious....you rock your amazing beautiful natural selves!
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September 2022 by Taylor Rainey
I will start this review by saying they got my hair done and they took 5 hours for medium singles for $280 which doesn’t include washing, detangling or the hair. I don’t hate the hair results but the customer service experience alone had me drafting this review mid appointment. I usually do my own hair/avoid salons for the reasons I will list more specifically below but I will not be returning because the unprofessional-ism and pricing are ridiculous. If you simply must go some recommendations to make your experience better is to special request the owner, who actually asks a lot of questions to get you the hair results you want and clarifies. I asked for medium and wished my braider showed me the size because I actually wanted large (they gave me no references.) I made styling and comfort requests/inputs throughout the whole appointment and was told flat out no repeatedly. I’d ask them too loosen their grip and they would not, or ask to make a part bigger and told it couldn’t be done. After a $300 service my neck is stiff and I have a headache (which I will never normalize because I braid my own hair and don’t braid this tight. I don’t care if they last 2 weeks longer.) Also order your hair before you come. I brought my own hair (prestretched) which they recommended I not use because of durability reasons (they sell and use RastAfri) I bought 6 packs (I usually only need 4 at most) from their store and it was expensive and the owner told me they give a refund if they didn’t use it all (they only used 3 1/2 and they didn’t give the refund.) If you’re concerned for Covid be warned that none of them wear masks and there was a comment made about “boys wearing more make up than girls these days” which was said in a derogatory way I did not like. Lastly they asked me to come to my appointment at 7 and did not arrive till 7:30 with no compensation. When I was young I got my hair done by braiders like these ladies (poor communication, poor customer service, no sympathy for my tender head) I didn’t like it then and I don’t like it now. If you must get your hair done I advise you to think long and hard on what you want you hair experience to be and reconsider.Service: Braids
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August 2022 by Kalani Dicson
HORRIFIC EXPERIENCE! NO EXPERIENCE BRAIDER! I made my appt for the next day at 2pm. My appointment was for 2pm because I had work at 6pm and the very simple box braids I wanted only took a 1.5hr. I arrived to Marie's Salon at 2PM. Marie did not come to the salon until 4pm. Then she proceeded to do a young man's braids before doing anything with me! I showed this woman 8 TIMES the box braids style I wanted from Google. She agreed. As she FINALLY began my hair I noticed that she was doing it incorrectly. I showed her the picture again, she agreed. As she proceeded to do my hair INCORRECTLY I noticed that it was being done that way deliberately for more money. She used more hair than needed and put more braids than asked! The very ugly, small braids she put in my hair took 2.5hrs WITH HELP from her family member that was just sitting around. ANGER, AND ANXIETY was all I felt during this entire experience! Then once finally done the old money hungry con artist ask me for $240. ? I gave her $208 and its not even worth that! Karma is real. Be careful dealing with these Africans! And I wouldn't take my dog to Marie's!Service: Box Braids
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May 2022 by Carol K.
LONG DISSAPOINTMENT POST ALERT! Am African, so you can imagine how excited I was to finally find an African salon near my home but the excitement ended the moment I got to the salon. The younger lady (the daughter) is so rude,short tempered,slow, and unprofessional. I get to the salon at agreed time , wait for 30 minutes or so for her start my hair because she's warming the water for washing. I let it slide. So it's time to wash my hair, the lady is so rough on my scalp, it's like she wants to tear it apart smh. I say to myself stay calm, we have to get this done today. My hair is clean so it's drying time. She blow dries my hair then leaves me half way. A trainee inthe salon comes and stares at my hair then she tries to part it. She don't even know how to part the hair. Then she grabs the blow dry to do my hair. Am sitted there shocked, why would this girl train herself to blow-dry on my head? I tell her to leave my head alone. Then I ask the mother whether this girl is training to blow-dry on my hair and she lies. Even a fool could see she had no idea what she was doing. Naaaah! Don't play with my hair lady. After many years of visiting salons and doing my own hair you can't play me like that. Anyway so I ask where my braider (the daughter) went to and the mother tells me she's eating breakfast. Like it's not a big deal. How do you start on a client then feel hungry and leave them without even an explanation to go eat????? Which professional does that? ? ???? The daughter comes back and finishes blow drying my hair . Parting huge chunks of hair and pulling my head in all directions. That was the most painful blow dry I have ever had. So am like why can't she partition the hair in small portion for easy blowdry( common sense). Did I mention she didn't even comb through my hair before wash? If am paying extra for the services, why not do your job ? Then the braiding comes. I tell her how I want my hair braided, then I see her partition it differently which means different design. She gets angry and shouts at me for reminding her what I want. She has a short temper. She braided my hair the way she wanted and ignored what I asked for. All these plus not being gentle with the scalp, THIS IS THE WORST SALON EXPERIENCE I HAVE EVER HAD. I WOULD RATHER CUT MY HAIR THAN GO BACK HERE AGAIN. I was even planning on tipping them but who tips after a job horribly done????? It costs nothing to treat your customers professionally and with dignity. You just LOST a potential permanent client. Never ever!!! End of rant!
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May 2022 by Celeste McKinney
I called and asked do they do a certain style they said yes they can see me in 2 hours I showed up a hour early was able to get seen, it was last minute but I still was able to get seen and ended up with a different hair style. Than you lady's
