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February 2024 by Jen
I went online and I ordered mozzarella sticks while on my lunch hour paid for them online and they gave me a pickup time of about 20 minutes so I went in at that time and was told it would be about 10 more minutes about 5 minutes later I was informed that they were out of mozzarella sticks. So now over 30 minutes of my lunch hour was used up waiting for my lunch that they didn't have and that was already paid for. 5 minutes after I placed the order online and paid for it, I got an email notification stating that the location received my order and was preparing it. My question is, if they received my order and knew they were out of mozzarella sticks, why didnt they call my phone to let me know right away? Is this how business is handled at Mountain Mike's? This was completely unprofessional and should not happen. Be careful if you're going on your lunch hour or anytime at this location, you might not get the food that you ordered. The young lady that was working felt bad so I ended up just telling her to make me a ham and pineapple personal pizza and would call it even she ended up making me a small pizza which was very kind of her and very appreciated, but they still should notify the customer if they're out of something before they wait 30 minutes for their order
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January 2024 by Pamela Johnson
Great, great pizza and salad bar was nice to see again! Pizza amazing!!!
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December 2023 by David Dettlinger
This location in Concord,is getting bad! Placed order on line, drove down to pick up my order.Got there and they didn’t know where it was?finally they admitted that they gave it to someone else.
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September 2023 by Pete Snowden
Great pizza.. friendly staff.. yum ?
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August 2023 by Christopher
Chain style “pizza” similar to Papa
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June 2023 by Dory S.
Very bad customer service. Cold pizza. I got very sick from their pizza and food poisoning with diarrhea and vomiting and almost went to the ER. Don't go here.
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June 2023 by Jasmine Ruiz
Food was okay, service was so rude employees were acting like they own the place, and worst of all THEIR WERE FLIES EVERYWHERE SO MANY OF THEM TO SAY THE LEAST.
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June 2023 by Pak 925
Pineapple Chicken Luau ?
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May 2023 by Kelley C.
I ordered lasagna and garlic bread and surprisingly it was pretty good. It tasted fresh and I really enjoyed it. My first time eating at Mountain Mike's. I have attached a picture so you could see the lasagna that I ordered.
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April 2023 by Stephanie Z.
Horrible customer service ordered online to get it delivered an hour passes by my order is still not delivered I call order is "still in the oven" it will be 30 more min after it was suppose to be delivered an hour ago. Very unprofessional manger and staff do not order to get it delivered or you will be waiting 2 hours.
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April 2023 by Jen K
I went online and I ordered mozzarella sticks while on my lunch hour paid for them online and they gave me a pickup time of about 20 minutes so I went in at that time and was told it would be about 10 more minutes about 5 minutes later I was informed that they were out of mozzarella sticks. So now over 30 minutes of my lunch hour was used up waiting for my lunch that they didn't have and that was already paid for. 5 minutes after I placed the order online and paid for it, I got an email notification stating that the location received my order and was preparing it. My question is if they received my order and knew they were out of mozzarella sticks, why didnt they call my phone to let me know right away? Is this how business is handled at Mountain Mike's? This was completely unprofessional and should not happen. Be careful if you're going on your lunch hour or anytime at this location, you might not get the food that you ordered. The young lady that was working felt bad I ended up just telling her to make me a ham and pineapple personal pizza and would call it even she ended up making me a small pizza which was very kind of her and very appreciated but they still should notify the customer if they're out of something before they wait 30 minutes for their order
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March 2023 by LouGSilva
Yesterday I bought a small "Pineapple Chicken Lau pizza", a small salad and a pepsi all to take out. The pizza was barely average and the salad was bad. Total bill $42.00. The crust tasted old and the ingredients including chicken had little flavor. Pineapple does not seem to be in season because it had no flavor either.
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January 2023 by A G.
I have been a customer here for years but tonight was the last time. There have been multiple instances in the past where the cashier's have been so rude and tonight was the last time. My daughter and I stopped in to order a pizza for take out. My daughter was hungry so I ordered a salad bar for her so she could eat a salad while we waited. She was given a very small plastic bowl with a clear lid. She was also given a very small clear plastic bag. I guess to put the container in but not sure how that was supposed to fit in the small bag. She still had salad left in the container and wanted to take the rest home. When she closed the lid it broke. So instead of asking for a new container she dumped the salad into the small bag. When the cashier brought our pizza over, she said, "the salad is for eating while u are in the restaurant. It's not to take home." Even though we were provided a to go container. She is one of the rudest individuals I have ever dealt with. This is also not the first time she has been rude. Every encounter with her i have had she has been rude. My daughter told me after we left that the entire time we were there the girl kept giving her dirty looks.
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November 2022 by Mike Braga
It's Mountain Mike's. Their own signature sauce and crust that what makes them a go to standard.
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November 2022 by Janice Niedzielski
Clean place great staff excellent
