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December 2023 by elguero Romagui
Normal
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November 2023 by Ian Calbreath
It's exactly what it looks like.
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September 2023 by Reg Scott
Very good service nice people
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August 2023 by Arjan Vinson
Liars and thieves. The tax rate is 25-30% here. "No receipts." The owner of the store was present. No respect for customers. A product labeled 1.49. Price 2$ out the door. Go to Legends or Gen Rock if it still exists. The previous owners would be disgusted, and you should be disgusted with your practices and ability to train employees let alone your children if this is how you do business or life. Close this place down. Please. They probably sell your kid's cigarettes and cigars. City needs to run some tests on their ability to operate within legal standards. This place and places that operate in this manner degrade the quality of life in Concord.Bought the same cigars at Valero for a normal, reasonable price and tax rate. 40 cents less.After seeing other reviews, they have a habit of being disrespectful, opening late, overcharging, and appears they use friends and services for positive reviews which violate Google TOS agreements.
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August 2023 by Jolene Amanda
Don't buy from here fake stuff. Wont return even with receipt.
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July 2023 by M Art
Skip this dump they overcharge for everything
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July 2023 by Eric Ketchum
Very rude youngster working there my last visit.Cool store but seriously need to work on employees attitudes.My guess is it was a family member(son) of shop owner working that day., (That kinda rude attitude) just didn't want to be bothered with my d*** questions was how It felt.
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February 2023 by tosh celenza
Says you open at 8 and it’s 8:25 and it’s still not open so let’s get to our jobs yeah? And get out jobs done?
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January 2023 by Vanessa P.
My friend and I went to this smoke shop for the first time today, due to a referral. The customer service was horrible, they made me feel stupid for asking simple questions about different products they had for sale. To top it off the items we did purchase one of them was broke when we got home and looked at what we got. I called them and was told there was nothing they would do for me. This is the last smoke shop I would suggest anyone to go to!
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December 2022 by Brian Avery
It is now 8:11 in the morning very crucial point in my life right now that I need to stop at the Payless cigarette store that claims that they are open at 8:00 a.m. to 11:00 p.m. from the looks of my photos you would be able to tell that, it seems to me that that is untrue.Apparently that's how we do good business by keeping false advertisements up to get people to come to your store I mean by 8:15 you would think this place would be open if someone was running late or something you should really work on your punctuality and your eager to please customers. Usually I write you know flawless reviews praising businesses and you know promoting them and you know making sure people feel they need to go to their store, sadly that will not be the case today sorry Payless smoke shop today in my book you get a fail.
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October 2022 by Woody H
Yup, like others have said, THIS PLACE DOES NOT OPEN AT 8AM. this wasted my morning as I was trying to stop in on my way to work. I WILL NEVER SHOP HERE.. If they open the same time as my regular vape shop why come here at all?
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August 2022 by Juan B.
My favorite place for all my 420 and cigarette needs lol., best prices and the owner is a nice guy.
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May 2022 by carissa b.
***DO NOT SHOP HERE*** They honestly deserve zero stars. I came in to buy a couple disposable vapes. Upon testing them, two of them tasted like they were burning, which was absolutely disgusting. They refused to exchange for a different product because vapor still came out. They have ZERO regard for customers and DO NOT CARRY QUALITY PRODUCTS. I looked up one of the brands from the link on the box and they weren't even in business anymore, so these are probably EXTREMELY old. I will NEVER EVER EVER EVER come back here. They legit just stole my money. Heed my warning. Go to Blue Cave on Contra Costa Boulevard instead. They actually care about keeping customers and dont carry products that are solely on the shelves to steal peoples money. ***PAYLESS CIGARETTES IS ABSOLUTE GARBAGE***
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March 2022 by James Connelly
They don't open at 10AM, have visited location a few times around 10:15-10:30am and location is closed, this is only issue I have with this place. Other than that that, friendly staff, good prices, a lot of items in stock.
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March 2022 by Harry D.
The long haired guy, now working, March 6, 2022 asked me to pay debit only or cash for some reasons. He was not happy when I paid credit card, dont know why. I asked to put a post in front so we cannot further buy if it is not working, he really is not happy when I told him we were buying before why he just mentioned it now, can anyone tell me a probable reason about this way of payment they prefer?
