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March 2024 by Rashad Chambers
Alex was great! I called and he was very informative. Got to the store and was super impressed with the selection of sporting goods and equipment. Found my new place to buy sporting goods at a great price!
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March 2024 by larissa diaz
Beto had great customer service and very friendly. Thanks for the bmx bike and stationary bike
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March 2024 by Orlando
I just wanted to share my awesome experience with Play It Again Sports. Marks customer service was top-notch! The staff was super helpful and knowledgeable, making my shopping experience a breeze. They have a wide variety of sports equipment and gear, both new and used, at great prices. Whether you're a seasoned athlete or just starting out, Play It Again Sports is the place to go. Highly recommended! ⭐⭐⭐⭐⭐
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October 2023 by PatJim
Young guy with dark hair in a pony tail is one of the rudest people I've ever come across. Wouldn't look up from his phone to answer any questions, didn't acknowledge people that came in the door. It's terrible that good customer service skills are a thing of the past. I will just purchase my electric bike somewhere else.
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September 2023 by Kristoffer N.
Quick and easy! Kids bike inventory flips pretty quickly and we only had a couple bikes to choose from but Bethel was very helpful, knowledgeable, and patient. He helped us evaluate the couple options and we decided to purchase one of them. They have a 7-day money back guarantee should we decide to change our minds after we get home.I recommend this business.
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August 2023 by Richard Lopez
Terrible place to buy and sell your sports equipment. I was trying to sell my baseball bat here which retails at 350-400 they offered 50 bucks. But will resale for 300. Scammers. Don't support this place. The employee and Co owner had bad attitude also. Disgusting place to go.
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August 2023 by Alberto C.
Just bought a set of Irons and the knowledgeable staff really helped me feel confident on my selection, and that's the other part they have a huge array to suit the beginner the average golfer and the golfer who is terrible but is in denial (myself) Also picked up some weight equipment so it was a great day and saved a lot from other online golf shops !!!
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August 2023 by Nick L.
Bought my first golf clubs here. They had a lot of selection and great prices. Havent got anything else from here but looks like they have everything you need
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August 2023 by Lorraine Williams
The sales receipt from my purchase and my bank statement did not match. A phone call and a visit to the store did not resolve the matter. They claim the right to charge a fee for using a credit card. Okay. Times are tough and you are pushing off a merchant fee to your customers. However, that fee is not on the receipt like everywhere else that does this. No, they tack it on AFTER you have authorized the purchase and in my case the amount wasn't even right. And note, they don't tell you at the store. There is only a manky sign taped on the counter that says you get a discount for paying cash. As to the customer service, I get the impression that women don't shop here very often or without a man with them and I can see why. Today I even felt patronized and intimidated so I left and got the discrepancy resolved through my bank. The staff were always cool to me before they moved the store from down the street. I don't know what changed, but I won't ever be shopping here again.
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August 2023 by Ricardo Gonzalez
I've been a pretty loyal customer, popping into this store whenever the urge strikes – which, let's be real, is quite often.After a round of disc golf with a buddy who's never been the store's biggest fan (he thinks they might moonlight as a "stolen stuff" distribution center), we decide we would stop by to purchase a disc or two.Within minutes, an employee addressed my friend by name and proceeded to launch into a barrage of insults referencing a negative Google review he had posted earlier. This confrontation happened in full view of other customers, creating an atmosphere of discomfort for all present.Even at the checkout counter, the employee's confrontational approach persisted. My friend attempted to explain that he had since removed the review and had discussed the matter with the owner. Surprisingly, the employee revealed himself to be a part owner and continued the unprofessional behavior.I interjected and expressed my deep disappointment in how the employee was handling the situation. It was a difficult decision, but I chose to put back the items I had intended to purchase and left the store. This entire incident has left a sour taste in my mouth, and I have serious reservations about returning to Play It Again Sports unless a sincere apology is offered to my friend for his mistreatment.
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August 2023 by Jesus Ochoa
Had deleted a previous bad review that owner asked me to take down. But I had another bad experience today in the store and I’m just done with this place !!!!!!The so called “part owner” at store called me out in front several customers for a 1 star review I left previously .It was unprofessional to call me out in front of a very busy store. This could have been handled way differently, I hope they work on proper customer service and training for staff.This is very bad for business. I hope this review helps others.
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August 2023 by Tim Ingalls
Absolutely incredible uncomfortable experience yesterday as I was shopping around for various sports gear and possibly an electric bike and witnessed an employee mistreating a customer who was simply trying to by frisbees. I left immediately and will not return.
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August 2023 by Ricardo G.
I've been a pretty loyal customer, popping into this store whenever the urge strikes - which, let's be real, is quite oftenafter a round of disc golf with a buddy who's never been the store's biggest fan (he thinks they might moonlight as a "stolen stuff" distribution center), we decide we would stop by to purchase a disc or two.Within minutes, an employee addressed my friend by name and proceeded to launch into a barrage of insults referencing a negative Google review he had posted earlier. This confrontation happened in full view of other customers, creating an atmosphere of discomfort for all present.Even at the checkout counter, the employee's confrontational approach persisted. My friend attempted to explain that he had since removed the review and had discussed the matter with the owner. Surprisingly, the employee revealed himself to be a part owner and continued the unprofessional behavior.I interjected and expressed my deep disappointment in how the employee was handling the situation. It was a difficult decision, but I chose to put back the items I had intended to purchase and left the store. This entire incident has left a sour taste in my mouth, and I have serious reservations about returning to Play It Again Sports unless a sincere apology is offered to my friend for his mistreatment.
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May 2023 by Sarah G.
Beto helped us put together a starter set of golf clubs and then threw in a free bag and a cheap second set of clubs. Perfect for us as we try a bunch of things out. Also the sheer number of used clubs was amazing!
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May 2023 by Rachel F.
Alberto was very helpful I was riding myBike and my pedal fell off after walking 2 miles home I decided to give this place a try. Alberto saved the day by fixing my bike as the piece had stripped. He replaced the part and off I went on my bike. Thank you Alberto you are the best.
