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April 2024 by Dina Cartwright
Now that I'm a member I only shop for pick up and they are very friendly and it's very convenient for me specifically when I got children with me and I don want to take them out of the car , I love best service and I can clip the deal on the app as well
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November 2023 by J R
This is more about a security guard that works there. Every time I shop there he always follows me. I don't know why. He's non-white, tall with a light beard and has the SWAT team outfit on (guns, vest, etc). Today I went to the self-checkout and he walked away from that area and as I was gathering my products after purchasing them, he had walked right back to the self-checkout area to the machine right next to me to "purchase" a bite-sized candy bar, (which didn't scan bc those are not for resale) and pretended to try to buy that. Again, I don't know why he is following me. It's not like he's being discrete about it bc he's not hard to miss. I could speculate and say he's racially profiling me or he wants to ask me out on a date (he is NOT cute) but whatever the case may be, HE IS HARRASSING ME. You know who you are.
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October 2023 by Brian Shelton
Security shuts the store down early. Do not show up during the last 10 minutes for anything.
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December 2022 by Adrine Robinson
Great pharmacy, and friendly staff
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August 2022 by Dakota B.
Profiling & Threats Of Harm. So I'm not only a regular here at the store but I also used to work this location as cashier. Quit a few months back for a better job. Tonight was my first time entering the store for the first time in about a week. Side note: I deliver for UberEats/DoorDash on an electric scooter When I walked in I noticed they went overboard with security. 2 armed security guards at each entrance. I only got about 20ft into the store when I was stopped by 2 separate security guards. They told me I need to go to the front with them. When I asked why they said that I can either go to the front or they'll cuff me & drag me to the front. So I complied & went to guest relations with them. When we got there they refused to answer questions & said I need to wait for the police. After about 10 minutes the police showed up. The security guards said I violated policy by bringing in my electric scooter & that I shoplifted. I literally just walked into the store. The police asked me to open my backpack & I told them no. I said check the cameras & you'll see I just walked in. So the police asked to see the cameras & they security guards said no. They said they didn't have access to them. So I asked if I can leave, the cops said yes & the security guards said no. The police explained that they can't legally can't do anything without proof. So I left with one of the officers & the other one stayed with the security guards to question them. Me & the officer who was super nice talked outside about my electric scooter & how I literally came to Safeway to get an UberEats order. Not long after the other officer walked out & said they want me trespassed from Safeway. The officer told me he is not going to trespass me but did warn me about going back. Stating this might happen again. I feel upset about this whole incident. I'm a regular customer who comes every week for groceries & never once been told this. The managers didn't even care & let the security guards handle everything. I will not be returning to this location anymore.
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July 2022 by Brenda D.
I'm very disappointed with the Butcher Shop. For the past several years, I've purchased my filets here. I have always gotten a thick cut from the butcher. The past several times I have wanted filets, the young man in the butcher shop told me that filets were not available from the butcher, only pre-packaged. The pre-packaged filets are very thin, not at all what I want. I guess it's back to Whole Foods for my meat purchases. It makes me sad.
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July 2022 by D K.
I purchased some Honey Crips apples. As you might know they are not inexpensive, about $100/pound (not quite). When I cut one up, the seeds inside the core were already sprouting tap roots. The apples had been picked so long ago (probably very "green") that the internal mechanism for survival was already turning the seeds to consume the apple. And this was very clear in the taste. Bland. If I had never experienced a really good honey Crisp apple, this Safeway experience would make me think, "What's the big deal. These apples are as bland as any other Safeway apple.") If I want fresh, tasty vegetables and fruit, I have now been convinced that Safeway & Costco are NOT the place! Whole Foods, at least so far, is the place to go if I want my produce to be worthwhile. Just sayin'.
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June 2022 by andrew p.
Clean and well stocked and open late. Not too many other supermarket options nearby.
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May 2022 by Cristina R.
This is specific for the deli department. The cheese bread was burnt & I guess the price of half a sandwich went up & is $8.99 now.
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March 2022 by Charlie N.
Safeway is always saving my a** when I need to suddenly take a s*** at 5:30am in a random town. Thanks Safeway. Hell yeah I'll buy a kombucha on the way out, might as well treat my gut while we're at it.
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November 2021 by Agustus B.
The Pharmacy staff here has always been helpful, respectful and generally nice every time I've visited. The hours are good and if I do have questions or a last minute refill, they always help.
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October 2021 by Michael N.
Pricey but great Quality. I can get prescriptions and DMV stuff here. Starbucks is inside.
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October 2021 by Jeffrey Rhoads
Just nasty! A guy goes in today not wearing a mask, makes a bee-line to the Chinese self-serve in the deli area. Then after making a plate he goes down the isle to eat it while walking around. I pointed this out to a manager, he did absolutely nothing. Maybe Contra Coasta County health department needs to monitor this store. We are in a pandemic and to have people self-serving themselves, just wrong.
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September 2021 by Sarah S.
This rating is for the customer service desk. The young man and woman are extremely rude and inconsiderate. They don't take you seriously if you report a problem and if you ask for help. They basically disregard you and talk down to you. It honestly feels like customer service is run by careless teenagers. We all know Safeway is more expensive than most grocery stores. I've always thought the reason why that is, was because the customer service would be better, like at least I would talk to someone who would care. But I was wrong. Customer service is full of sarcastic, mean, careless people, who act like they have such high authority. I wouldn't mind paying extra for some thoughtfulness, but you don't get that at all. You're better off shopping at FoodMaxx because at least their prices are cheaper.
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August 2021 by Kev H.
This Safeway was just fine. I didn't particularly like the location of it or the size of its parking lot which to me was a bit smaller than the other Safeway stores in the area, making the parking lot slightly more full than others. But I never had a bad experience at this location. The goal of my visit was to get their cake slices which I saw on their weekly ad were on sale last week - because I was craving for some. And the products in this store were stocked up well, so I had plenty of cakes (of different flavors too) to choose from which I liked. I got a red velvet and a marble cake. And yes they satisfied my cake craving just fine. So no complaints from me about this Safeway store. Will definitely visit this store again if I happen to be in the area.