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February 2024 by Jazmin C
My experience at sage was very good when it came to their care and hospitality. Unfortunately there was nothing that could be done for my dog. But it comfort me to see they really cared and felt my pain. When I went here the second time it was to put my doggy to rest after 16 years and many illnesses. Their support meant alot and they were very helpful. A week later I even received a sympathy letter from the doctor that helped me through the process which was very comforting to know they understood me and felt my pain even though they made me cry with their kind words. Thank you so very much to all who helped me out at sage.
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February 2024 by Laurie W
All staff were friendly and helpful. Had an emergency that was very well taken care of with positive results.
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February 2024 by STEPHEN De ANDA
Great experience!
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February 2024 by Lisa Hernandez
Sage has always been there for us with our fur baby. There the best!
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February 2024 by JSH Jsh
Great vet. On time. No hard selling. Listened and answered all questions fantastic
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February 2024 by Alison Harkness
Such an amazing experience during such a scary time. I wish I got their names, but every single person we came in contact with was amazing and helpful. They were reassuring and even made us laugh which meant a lot. We were there Sunday February 18th around 5pm so shoutout to the employees working that shift!!
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February 2024 by Maria Gomez
Excellent service and attention ?
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February 2024 by Emily De Santis
SAGE was wonderful. They got us checked in quickly, and into the exam room fast. Everyone was very thorough explaining everything. The specialist was very compassionate, even under stressful circumstances. They were worth the long drive and I would recommend them for anyone in need of specialists for their pet.
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February 2024 by Brian Mazurek
Took my dog in for an emergency visit on Monday, which turned into a bladder operation the following day, and I'm so happy I decided to take my dog here for treatment. Every staff member I dealt with along the way was so kind and helpful and really made me feel like Bugs was in good hands. Special shoutout to Dr. Meagher and Dr. Dosch for being awesome vets, and to Bridgette for helping us navigate the discharge and home care process. Highly recommended for anyone seeking veterinary services in the area!
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February 2024 by Leslie Barratt
I took my reactive GSD there due to him having a piece of Nylabone wedged between his teeth. I was a little apprehensive due to his behavior at his regular vet office. He was great with them! He knew that they were trying to help him. They took care of him, and I can totally recommend Sage Vet.
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February 2024 by Jane Schindler
I brought my puppy into Sage as she ate something unknown to me and I thought she was having a stroke, seizure, or whatever. They came to the care to take her in and the staff was very knowledgeable and did some tests, gave her fluids, and it was suggested she probably picked up a marijuana butt somewhere. they kept her long enough so she was coming out of it and said to take her home and let her sleep it off. The whole experience at Sage was great. The team is compassionate and discussed everything with me. I left there anxiety free. Thank you, Sage.
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February 2024 by Kaitlyn H
We saved our opinions and feelings regarding this experience for the review. 2 stars for quick service and getting the help we needed, very grateful for that. It was a slow night - it seemed like I was the only one there. 3 stars taken off because the customer service is unfortunately lacking. The receptionist was fine, but everyone else was cold. Valid questions are responded to as if you’re a complete idiot. I work in customer service and always treat people with respect and a friendly attitude. Do better, people are trusting you with their animals and paying a lot of money! It’s not that hard to be kind, especially when you’re being treated with kindness already.
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February 2024 by Opalwolf
Excellent facility. Bright and sparkling clean. Very nice people working there. Took very good care of my dog.
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February 2024 by Tim Ameral
I went to sage just before at about 10:30pm on a Tuesday night. My cat was in obvious pain and distress. My cat has some neurological issues and has some odd behaviors it’s something that we the owners of the animal know very well. The lady at the front desk was very sweet and helpful as was the first nurse i talked to. The first nurse made me feel like she understood what was going on and like she genuinely wanted to figure out the cause and why the kitty was in so much pain. When the vet came in it felt like he didn't even read the notes of the previous nurse. He asked all the same questions and i could literally watch his eyes roll as i was telling him about my cat. From start to finish i got the distinct feeling he1- didn't believe my cat was having an issue2- she didn't want to deal with me or her3- was not looking to spend anytime working on my animalHe didn't get blood pressure even though her HR and breathing was very elevated, and also didnt do an ultrasound to find out and pretty much refused to do an x ray.The nurse that came in after him made me feel the same way. Overall it was a pretty awful experienceI took her regular vet the next morning after my cat had been in pain and distress all night and the first thing they said was we need an ultrasound and she doesn’t look good. Sadly we had to put her down at the end of that day. Obviously something was wrong in her bladder (like we told them there was) and the Sage vet, Dr. del Campo, didnt care enough to look into it. And the way my vet knew that was from the ultrasound. I really expected better of an emergency vet especially one that was not busy from what i saw in the parking lot. Honestly it might have not saved her but i wish i would have just drove out to San Ramon. Maybe they would have mad me and my kitty feel like i mattered even a little bit.
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February 2024 by Susan Bateman-Ketcham
Excellent care of our dog when an emergent situation arose. Overnight stay required. Our dog was given medication information for OTC medicine upon discharge. The staff and veterinarians were all able to explain our dogs care. I feel lucky to have Sage Veterinarian available to us.
