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March 2024 by permanentlyimpermanent
I’ve been shopping here for 20 years. Ever since they hired a new lady, with short blonde hair, who seems to be there 24/7 now (REALLY miss the brunette with the accent! Kindest, sweetest, most knowledgeable, best salon centric employee they’ve EVER had there) I’ve really not enjoyed my experiences here. She’s quite unkind and very condescending in her answers. She makes me very uncomfortable every time I walk through the door. She gaslights me on their stores policies, acting as if I don’t know what I’m talking about. Not to mention she sold me on $89 worth of hair product that was awful for my hair. I attempted to return it or at the very least, get a store credit, and now salon centric doesn’t honor that policy after decades of always being awesome about it. I spend thousands of dollars a year here. To up and change your return policy and then sell clients on bad product and NOT tell them about the policy change… Is ludicrous. Terrible business. And in my opinion, theft of extremely hard earned money. I won’t be shopping at this location ever again. Lost my business forever.
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September 2023 by Vicky R.
Weird came at 3pm on a sat and the doors where closed. Waited 15 mins, who knows maybe they're on break . Lights on tv etc. hmm. Hmm kind of disappointing drove all the way.
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August 2023 by crystal nguyen
I adore the staff at the Walnut Creek SalonCentric . They are friendly, informative , great customer service. I love how they inform you about upcoming sales.
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August 2023 by Amy Moreno
For license professionals onlyl
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June 2023 by A A
Best place for haircuts
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November 2022 by teri camacho
Great staff. Very knowledgeable on products!Love Salon centric!❤❤❤❤❤
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October 2022 by Minely Santos
They definitely don’t help their costumers at all so they need to improve with that.
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August 2021 by Christopher S.
Thank you for all of your help. This salon centric is amazing, all the staff are very kind, fun to talk to, knowledgeable about their product, and always have what I need. Highly recommend this Salon Centric
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August 2021 by Nancy D.
Fantastic knowledgeable approachable and helpful staff. Good location. Open early. Wide range of products. Nice experience. Thanks (I'm the one with the ear infection who couldn't fly! Thanks!)
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March 2021 by Carina C.
I have been going to this location of Salon Centric for 12 years. I use Redken color and this is where I buy it. I also buy some of the Redken shampoos, conditioners, and products that defrizz the hair. I buy Moroccan Oil conditioning masks, and styling products. And I buy Agadìr spray in dry oil. Most people notice how good it smells and compliment me. One of the employees, approximately 8 years ago told me that Jennifer Aniston uses the Agadìr dry oil spray on her legs, when she goes to red carpet events. I can see why she does it. I've noticed that a few of the reviewers have said the employees were rude to them. They have never been rude to me. And I've never seen them being rude to anyone while I was there. I'm not saying that didn't happen to them. That just hasn't been my experience. I will say that the unlicensed person who is angry she was make to leave, is being ridiculous about the employees being rude. It says on the outside of the door that people without a Cosmetology, Esthetician, or Manicurist's License are not allowed in the store. That's the case for ALL Wholesale Beauty Supply stores. It costs THOUSANDS of dollars and 1,600 hours to become a Licensed Cosmetologist.
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October 2020 by christopher switzer
This is an amazing salon centric, I have been going to them since beauty school. They always have what I need and on the rare occasion that the don't have something in stock that I need they get it for mr fast. The staff is always friendly and helpful. They have been a huge help to me lately, as I have been preparing two salons to open this week. I can not thank them enough and will continue to recommend people to go to there store.
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November 2019 by Jorge A.
Went in for the first time and the staff was so friendly! All three of the employees there were talking with me and had a nice conversation. Also one of them helped me to what I needed and was very kind about it. Thank you. Will come back because of the welcoming environment.
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July 2019 by Rxxbster C.
Very helpful knowledgeable staff... Store is organized and clean.. BUT! It's a trap I come in for 1 thing and I come out with at least 5 other things ... love it there.
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May 2018 by Stephy S.
I love it here. Everytime i come one of the ladies at the front greets me and is so nice. Looks like she actually loves her job and is so friendly and helpful.
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May 2018 by Debra West
Great Beauty supply house, love the classes. Very knowledgeable staff.
