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November 2023 by K D.
Robert Rose, Chef doing the demo was rude to customers. He did not have appropriate signage saying Nope- he has a kitchen apparently unmarked on the floor. Robert Rose need better training so customer experience is not spoiled.
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October 2023 by Steve L.
Sam's club has a bigger varieties of foods than Costco.They carry different things.Both Sam's and Costco are good.The disabled parking at Concord store is inadiquit the store kneed more Disabled parking
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October 2023 by Kimberly T.
Total bait and switch scam. They place more expensive items under labels with a cheaper price and then when you purchase it you are charged for the higher priced item!!! Then make you wait in unreasonable lines to return the item.
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August 2023 by Rodney C.
I signed up for directv in the store, and I was told I had 14 days to cancel and get a full refund from the time I activated the account when I returned from my trip (I had a funeral to attend out of state). When I got it, they told me I had 14 from the time I signed up. Obviously, I was lied to by the salesman. This lesson costs me $132+ dollars. I would not recommend trusting the salesman even though it is in Sam's club. I thought Sam's club would stand by people who do business on their property. I was wrong.
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August 2023 by Terri H.
Always have cheap gas. Glad they are making drivers follow the rules for pulling in.
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May 2023 by Margaret L.
I am not sure what I think of Sam's Club. I am a Costco member as well and recently became a Sam's club member. Some pros of Sam's Club to Costco is being a Plus member allows for more flexibility while shopping (earlier opening times, free curbside and shipping). It's a little frustrating that Costco has not adopted these features and the scan as you go on the app is very convenient on Sam's Club. So these are definitely advantage for being a Sam's club member. The items sold at Sam's club are not always very big or club size, it's just larger than the typical but not as Costco big.This warehouse has a lot of items but sometimes, I feel like it's not enough. It can also be overwhelming at times. Parking here is very easy. I find the card check at the door is hit and miss. Sometimes, there is someone there and other times, there isn't.
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April 2023 by Arcelia G.
I've come to this location several times, always on Sunday mornings. It's a much smaller store than other Sam's Clubs but I've never had issues during my visits. No issues with parking, employee assistance, finding what I need and checkout lines. It's like a Costco but not the same, many items are unique to Sam's. The prices are pretty reasonable and you can find items on sale monthly. I wish there was a lot more Sam's Clubs in the Bay Area, don't know why there isn't more of a presence of Sam's in Northern California but alas will have to continue driving here to shop at Sam's and take advantage of my membership.
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March 2023 by Dawn L.
Big store but missing few needed items. Plus it was weird isles were empty. You can get a day pass, so that's kewl! Shorter lines than Walmart.
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February 2023 by Tesh R.
I wish there was more than one Sam's Club in the Bay Area, but it is what it is. They have waaaaaaay more brands and items than Costco and the prices are better as well. You get price discounts on certain items if you save it in the app BUT you have to pay for it via the app, not in store. I'm pleased over all and will keep coming back
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November 2022 by Kristoffer N.
Meh.I have been a Costco member for years. This was my first time at Sam's in many years and I am still unimpressed. I thought I would be excited to try something different. It felt more like a warehouse Walmart. Yes, it had similar deals as Costco, but it just seemed lacking. There is a Costco just 2.5 miles away so I do not see the need to revisit this store anytime soon. There were 2 saving graces... First, they had a toothpaste and an Italian seasoning I have been looking for. Second, their food court had a different selection than Costco. But I would not use either of these to rationalize a Sam's membership.
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October 2022 by Jennie Flores
A great variety! Love the new stuff!
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October 2022 by TERRY S.
Sam's club!! Shopping is tricky these days with prices so high. I was really pleased to find the things at a bargain! Seems a lot cheaper than Costco amd I'm pretty sure that they are on most items! Check them out . The membershipIs $49 not to bad (:
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August 2022 by Veronica D.
Most of the employees are very rude...We visited 2 days ago and cashier refuse to put the items in the shopping cart after scanning. She said it was not her job to return items back in the shopping cart , so, I did! It was the first time and place that I heard that! It was very disappointed, specially because she was very rude. Products quality are not always the best.
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July 2022 by Graciela R.
Do most of my shopping there. Great prices, and the service is always friendly, like to stop at snack bar for a hot dog and drink
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June 2022 by Phil M.
Enjoyed the combo pizza at Sam's Club! Especially since you could enjoy it without a membership AND especially since Costco discontinued their combo pizza