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March 2024 by Lizette
The Habit makes a mean burger and delicious onion rings. But on Sunday 3/24 I found a hair in my chicken Caesar salad. I took it back to the counter so they could make a new one. By that point I decided I'd take my salad home and have it for dinner. Imagine my surprise when I get home and my salad has NO chicken!! I didn't ask for a refund I just asked for a fresh salad. This is beyond poor service!!
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March 2024 by Justin Wilder
Very tasty burgers and i loved the customer service, i would recommend them to
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March 2024 by Brad LM
The food is good but this is more like the fastest food. I felt disconnected with the on-screen ordering process. I do have to say that it was alright to use. I just don't know why they would ask for a tip. I had to ask for my cups. My order was called out by a human before I received the text. Bathrooms were atrocious and completely unacceptable. I would rather have a drive-through. The staff has little interactions with the customer. This is a to-go restaurant for me only in the future. I have been two other Habits in Washington state, and the staff takes the orders and talks with you. They are also much cleaner.
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March 2024 by Adam Green
Paid 17.50 for a bbq bacon burger with a combo meal, 1/2 sweet potato fries, 1/2 onion rings. Came with a medium drink.First some complaints. The medium drink is the size of a small at other fast food places. Got 4 onion rings in a half order. Burger was small (seemed like less than a quarter pounder). Some of the lettuce was browned/slimy.Food tasted fine; decent amount of sweet potato fries for a half order, lots of bacon, however not sure where if you could call it a bbq burger; no bbq could be tasted. 90 cents for cheese; just build that into the price, cheese should be standard.I like the idea of the place, food made in front of you, however for 17.50, I should go away more full than I was. Portion size was disappointing. Great service, good tasting food, but too expensive.
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March 2024 by Bob Volk
This has become our go-to place for a burger. Way better than a Wendy's or McDonalds, who have become so expensive they are losing appeal. Why eat there, when for about $2 - $3 more (2 people) you can eat here and get hot, fresh food?Seriously, 2 people at McDonalds can easily spend $26 with tax. A couple of Habit burger meals runs $28-30 now.Their fries are better, and the best onion rings around. And a family-friendly place to eat as well if you choose to do so.
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February 2024 by Melinda S.
Ordered lunch for 4 of us at the office. The order was ready in great timing! I walked in to the facility it was spotless. The ladies who helped me Odalys and Griselda were friendly, accommodating, professional and had the best customer service. All around a great experience. Everything was accounted for and the food was excellent. The weather is pretty bad outside and they had their lobby prepared for the wet customers coming in. Safety first is a must. Thank you ladies and Habit.
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February 2024 by Jay D.
This is the best Habit Burger that I have ever gone to. They are really nice, especially William. The staff is all courteous and helpful. I highly recommend eating here!
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January 2024 by Richard D.
Came in for a quick burger and fried green beans and it just makes it so much better when you meet staff like William and Marcella who provide superior customer service and go the extra mile. Just reminds you to come back and enjoy your food even more. Thats key in having repeat customers. Keep up the awesome work!!!
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December 2023 by Adrian Tellez
Really bad ? service today . I am a Regular customer the manager got very mad I ordered one chicken club and a chicken Caesar salad and I order 2 small kinds milk shakes Manager refused to sell the shakes I told him that I ordered before here and also in Walnut Creek I didn't want the regular side then he turned around and walked away I told him to wait he came back and told me that we are in 2023 I think we all know that we are in the year 2023 then he told me to leave or he will call the Police on me I said really then we both have a big argument in front of all the customers this never happened to me before I had been going to eat in both places in Walnut Creek in South California Blvd Gery Road over the last 9 years and about 11 times in Concord AV because I work allover in Contra Costa co. this happened in lunch time the girl in the register was nice but she was new and keep asking him for help with the register even with the customer before me It Was not a Good day TERRIBLE Horrible Manager Service then I went to Walnut Creek to order my meals to go I WAS IN Walnut Creek at 12:25. I think this guy should not be working behind the counter he needs to explain to customers what side of milk shakes they have then we can make our choice I believe the Milk shakes is in 8 oz cup? 12:05 noon11/20/23
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November 2023 by Beatriz A.
I rarely leave reviews but the salad I ordered for lunch is not fresh as they said it was. The lettuce was old and brown...disappointed
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October 2023 by Lisa K.
I usually love going to habit but this place has a very rude worker who is very annoyed by kids. We've went twice and he's just rude! Even came by and told us to clean the table before we left. (Which we always do at any restaurant out of courtesy for all restaurant workers).
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October 2023 by Robert M.
I've been here multiple times and they never get the order correct. This time the guy who help me Friday night seemed to be competent and said "yes, yes, yes" but they still forgot the dressing for my multiple salads. I asked another worker who still gave me the wrong dressing. I tried to sub steak into one of the salads and the guy said they don't do steak. I was told by another patron that another Habit does steak. What! This one doesn't?! I asked for sauce for the green beans and was told they have none. This Habit is close but I'll be going to WC in the future.
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October 2023 by Cheryl L.
Decent burger, not sure if it is habit worthy. I was a first timer at Habit Burger Grill. Parking is ok but the traffic near the area can be difficult during lunchtime. I got a free cheeseburger for my birthday. If you sign up for their loyalty club, you can get one for free. My cheeseburger was moist and juicy. I asked for extra veggies hoping to get some type of nutrition for lunch. It hit the spot. Service was ok, probably decent for a fast food chain. Seating was a bit sparse during lunchtime as this place is busy. The nice thing is that the shopping center has Trader Joe's so you can go shopping right afterwards.
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September 2023 by Marissa L Chavez
Great Food, Fast Service... The manager was great =) Griseldawith customer service... The team was very friendly!!
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September 2023 by Unko Purious
Great service and great food! Recommend the santa
